This has vastly improved since the 1980's when it was the Mt View Mall. The Mt View Mall back then…read morewas a go to place with several anchor stores that have since failed, G. I. Joes and Emporium come to mind. That said, they have done an excellent job adding new sought after businesses such as, Trader Joes, Ross, Best Buy, Staples, etc., you get the picture. It's a go to place for me when visiting the area if I need some items I can usually find them here. I'll be back again!

Seems like a nice shopping area but I see little patronage of the shops along the interior street…read more Lots of activity at the bigger stores such as Food 4 Less, Trader Joe's, Dick's, etc.

I asked Siri things to do in Bend, Oregon. When my phone said The Box Factory, I imagined a…read morecardboard manufacturing factory. Boy was I wrong! We went there for one reason - Modern Games. My family LOVES board games and we have a Christmas "Steal a Gift" game. I'm not into board games, so called my sister in Southern California and she talked with a staff member who described some of the games based on family favorites and told her what won "Game of the Year" for 2022 and 2023. She recommended two to me and I chose. I think my gift will be a hit at our Christmas game (2022 Game of the Year). They had tables set up in the rear, and there were quite a few people playing games. The other shops looked interesting, but we were on a time crunch since Modern Games didn't open until 11:00.

Compared to most factory outlet malls, which are giant mega-malls, Bend Factory Stores is quite…read moresmall. Yet it still has a lot going for it. I like shopping in Columbia (which has really great deals), Eddie Bauer, Rack Room Shoes, Kitchen Collection and some others. Nike, too. The parking lot is huge. This is not a mall where you shop, eat lunch, shop some more. There's not much in the way of food, with the notable exception of Wild Oregon Foods.

So depressing that so many stores have pulled out. And the stores that are there are either low on…read morestock or not offering outlet prices. Need to hit outlets elsewhere for good assortment and deals.

Lots of crystals and loose stones here. The place isn't crowded which I like because it's never fun…read moresqueezing around other shoppers. They have some jewelry as well, and I saw a little iolite ring that I purchased. I'm always looking for iolite since it's my favorite stone. Staff were really friendly. There's a large parking lot for the shopping center so no troubles parking. I wouldn't make the drive just for the shop (but my hometown is Eugene, and there are multiple such stores) but if in the area I'd stop.

Very nice selection of crystals, however, the prices are higher than coastal town crystal shops. I…read moreleft with nothing.

Usually I would say yes, but the parking has gotten to ridiculous there, it's not worth it half the…read moretime.

I love this boutique! The sales girls are super helpful, welcoming and don't pressure you. I love…read morethat they have items from the classic fashion houses such as Chanel, Hermes, LV and Gucci, but also a lot of up and coming houses as well. Classic designs and some fun, edgy styles as well. This is my new go-to for sure.

They do have beautiful clothes. However, I went in to buy a few things and mentioned my budget. I…read moreshould have asked how expensive the boots suggested to me were but I (wrongly) assumed the the person helping me would not go (much) over my budget. She never told me how much they were even when charging my card I did not get to see the amount ($1,095) until I was already home and checked my banking statement. I realize that I should have asked but I honestly feel a little bit tricked by the employee...I'm sure they are used to very wealthy clientele but that should definitely not be an assumption.

The young lady who helped us this past week-end was so helpful. Jane ?? , my wife and I believe her…read morename is, Was never in a hurry , the whole time we were there. I bought 2 pairs of shoes of the same make and model. I am an Assistant Track and Field coach for Roseburg High ie High Jump lead coach. As well as a USATF High Jump Official out of U/O officials staff. Thank you

There's nothing like a fresh pair of all white Nike's straight out to the box!…read more Thank you to the staff at the Nike Factory Store-Bend. I appreciate the hard work, and high octane energy. Everyone here treated me like a king. The level of professionalism, friendliness, and kind gesture was unmatched. Flying around the country is a rewarding experience. My time in Bend was incredible, especially when I visited the Nike Store. No tax! Wait, what? No taxes on sneakers. Give me a few pairs haha :). If you're in the area, I highly recommend you make a stop here for an hour and carefully take time to walk the store. The sneaker selection here was unlike any other Nike store I visited outside the Seattle location. I was in awe during my time in-store. Next time I'm in the area, I'll make sure to stop by and say, "hello." 2025 & beyond.

This store had so many great pieces, well decorated and friendly staff. Michelle helped us and went…read moreabove and beyond getting info for us-will definitely purchase our furniture there. Great store!

Cute stuff but over priced and unwilling to do returns or store credit. Dont buy a gift for someone…read moreunless certain they will like or use it as their "policy" doesn't include a way to return or swap for store credit. Not sure how to respond to the owner's comments but I tried to return a gift and they only offered to return the money to the persons card that purchased me the gift. So technically yes you'd allow a return. But as the recipient of the gift I don't walk out with anything. And the person knows I returned their gift. I'd have been happy with store credit as there are very nice items in the store, but that isnt offered. I was told a small boutique store like yours doesn't do store credit. So I get the technicality of you taking returns, but was told the refund would go to the person who purchased me the gift meaning I leave with nothing. Is that not correct?

We were referred to Bend Shoe Eastside by their downtown store. I was looking for a specific…read morerunning shoe. Unfortunately, they do not stock that shoe; but, pointed me in the right direction to get the shoe that I want. That is custom service above a beyond my expectations.

This Eastside Bend offshoot of the long time Bend shoe business named Birkenstock - Bend Shoe Co…read more(located downtown on Wall Street) opened a couple of years ago in the Forum Shopping Center (the one that also hosts Whole Foods, Barnes & Noble, Wild Birds Unltd. and Nothing Bundt Cakes) in the space that used to be a Hallmark store. Shopping here recently was a top notch experience for excellent service from the people who work there and quality brands in a range of styles of shoes, sandals and boots in many sizes, including narrow and wide widths, for women and men. On a busy Wednesday afternoon every customer was promptly greeted and seemed to get the same quality care and attention from the knowledgeable staff who could make recommendations as well as help customers try on their choices from the many casual - comfort brands that included Hoka, Josef Siebel, Born, Taos, Ecco, Keen, SAS (San Antonio Shoemaker), Dansko and others. . When some customers needed a different size or color than what was available in this location's inventory, I could hear the staff offer to have it brought in from the downtown store or arrange for the shoe to be held at the downtown location if trying it there was what the customer wanted to do. My husband and I walked in expecting to spend a few minutes to get my feet measured and see if I could find a pair of shoes and we were both surprised to find such a large, well displayed inventory in the larger than expected light and bright space. We walked out more than an hour later with five pairs of shoes, three mine and two his, that are both comfortable and fun to wear. STELLAR SERVICE: Store manager Stephanie was professional and patient as she assisted me to try on probably a dozen pairs of shoes (in most places I am lucky if I can find one that will work for me) and another woman and a man who were also working on a busy Wednesday afternoon helped my husband. Everyone was knowledgeable about brands, fit and styles to make recommendations for both of us. That is particularly valued by me as I have hard to fit feet and also have had multiple sclerosis since my college years which makes balance and gait a problem so the right shoes are key. This was like shopping in Nordstrom for shoes in the day when I lived near those stores for skilled sales professionals who knew their product lines and understand feet too. This kind of skill and service is how customer loyalty is grown. CONVENIENT PARKING LOT: We lived in Bend for almost 20 years and shopped the downtown Birkenstock store from time to time but popping into this store on a recent visit to Bend was our first time at this location which we chose because downtown parking is miserable and this store location offers a convenient to use parking lot. Next time we are in town we will have shopping at this Eastside location on our "to do" list again. We recommend the store. ACCESSIBILITY: Accessible parking is in the lot right outside the door. All on one floor with ample clear floor space to navigate to displays and seating to try on. HOW TO FIND IT: Map and contact info to confirm this location can be found here: www.bendshoeco.com/locations/eastside-forum-shopping-center/