They helped me get my Jazzy fixed as quickly as possible and even brought it back on a weekend!read more

From the owner: Power wheelchairs, manual wheelchairs, mobility scooters, lift chairs, chair lifts, ceiling lifts,…read morewheelchair cushions, outdoor ramps, sales-service-repair-serving NEPA and surrounding area ..

I really don't think this place is reputable, or at least not competent. I bought a big-ticket…read moreitem here and was told that since it was a medical device there would be no sales tax. Only after the delivery people left did I scrutinize the receipt and discover I had been charged $200 in sales tax. I called a different local medical supply place to make sure I hadn't been dreaming when thinking there would no tax on this device. They assured me there would not be. So I had to get back to Penn-York to have them refund the sales tax. "Gee, I can't imagine how you ended up being charged sales tax," my sales person eventually told me. I would guess either incompetence, or a hope that I would not question the sales tax, thinking I had misheard this, and everyone there could go out to dinner with that $200. He blamed it all on a computer glitch. I'd almost be willing to pay $200 just for the courtesy of not being yelled at when I called to point out that mistake. "I bill is wrong. I got charged more than I was supposed to..." I began. "I told you! If you paid with a credit card it would be an additional 3.5%!" my salesman yelled before I could explain the situation. "No, I was charged tax. I'm almost certain you told me that there would not be any tax because it was medical device." "There is no way you were charged tax!" "Well, I'm looking at my receipt, and there is a box labeled 'sales tax' and that box has $200 in it.'" Then there was some run around where first I'd get a refund check, then I was told they couldn't do that--the money would be refunded back to my credit card--and then it went back to sending me a check. At one point in the conversation I said something like, "Well, before you erroneously added $200 to my bill for tax..." and the lady I was talking to said, "How dare you say we did that erroneously! It was a simple error!" I had to say, "Lady, the word 'erroneously' means 'in error'." Gee, get an SAT review book and start studying some vocabulary words. Take my advice. Deal with UHS Home-care if you need to make a purchase.

I needed to get two stair lifts installed because of an emergency situation. Penn York made it…read morehappen very quickly so I was not stranded upstairs over the weekend. All were very professional, accommodating, efficient and cheery even on a late Friday afternoon. They clearly cared about my circumstance and for that I am very grateful.

I bought a twosome in May 25 Jack Palmer couldn't be more helpful with how to equip it and how it…read morewould fit my needs. He worked tirelessly with the insurance company and got it delivered in a remarkable time. He even sent to a previous customer and arranged a show and test drive of his own unit. That man told me I was wasting my trip I would buy it after I saw it. How true this was his second unit he has one leg and after 10 years he got nervous and got his second one sold the first still in good shape. This is my 4th and probably last light years ahead of all the others. I had a issue with a controller that was due to My movement restrictions and Jack promptly sent me a different controller to get me going and said try it and see if it solves the problem if so let me know and I'll work with you. A truly remarkable unit good ground clearance and power if this was the first unit I would not possibly have needed any other units well planned for so many special needs and restrictions. I can't believe the cart the quality and most of all Jack Palmer and his family for the way they started grew and keep perfecting a great product. 5 Star rating is not enough as I said this was my fourth time around but by far the best. Thank you so much keep up the great work and product Terry Lotz

I bought a used and abused Palmer twosome. It is a 2000 model, I have been amazed at the ruggedness…read moreof these things and how well made they are. I have had to fix several things but it was used as a farm tractor basically before I acquired it. It sat outside for several years before my purchase and I am now restoring it to it's former glory! It is by far the best outdoor scooter money can buy!

Love these volunteers. There is a wide variety of adult and pediatric equipment like shower…read morebenches, power and manual wheelchairs(of course), walkers, and accessories for these. The volunteers refurbish used equipment and ask a monetary donation to offset their costs. Their location is off the beaten path down in the back of Cayuga Ridge. There is parking and gadabout can drop you off there.

Excellent selections of supplies and the staff is wonderfully knowledgable and helpful?read more

Gave us bad guidance. Then didn't stand by their product. My sister and I took my mom for a…read morewalker, when she started having walking issues. We didn't know what type, or what size. The salesperson rushed us, sold us a product that was the wrong size, and told us we could adjust if we needed to. We spent $200 on a walker. (Ps they don't take Medicare.). Before long we realized the walker was the wrong size. My mom has to bend all the way over the handlebars to use it. We go to adjust it and it's NOT adjustable. We take the walker back, explain the situation and they refused to acknowledge they gave the wrong guidance about the walker size, and it's ability to be adjusted. Now we have a new $200 walker that my mom cannot use. And they offered zero help or resolution.. Won't go back.

I would give more than 5 stars if I could. From the beginning to the end - top notch service. Our…read moreequipment was evaluated, cleaned, and fixed to work good as new with a warantee (90 days?) Our equipment is from 2011 so that pretty remarkable. I needed it fixed quick and it was done in 24 hours! They gave me a window of time that the technician would be there and then the next day called me again to tell me the exact arrival time. I was also asked questions over the phone to help diagnose the problem so the technician would have an idea in advance. The technician was very professional, knowledgeable and worked quickly as I was pressed for time. Less than 30 minutes and the equipment was fixed. I highly recommend Allmed for excellent customer service via phone and onsite.

Friendly people, great service! I've visited the store a few times. It's a small place and they…read moredon't always have everything, but ordering something in is quick and easy. The young man that repaired my stair lift was very helpful and knowledgeable. He showed up on time, within 24 hours. The repair was quick and I haven't had any problems since. Sometimes you feel like a repair person is working slowly just to charge you more, but not this guy. He was great!

We are writing to ecstatically recommend and review the Multi-Lift and Speedy Bar. Changed our…read moreworld and put us back on the road! Prior to finding Access, we were segregated to travelling with Dori and her wheelchair in our conversion van OR leaving Dori behind if we needed to transport livestock in the truck and trailer. Speedy Bar changed all that and allowed us to travel the country for alpaca shows! Speedy-Bar worked perfectly for our Ford F250 4WD and fits perfectly on the passenger door hinge. The Multi-Lift arrived engineered and configured precisely to fit the angles needed to lift Dori safety from chair to truck seat. I was concerned for Dori's safety lifting to the height of the 4WD vehicle and intimidated by the sling straps, but the team provided excellent training on sling/lift configuration. She was secure from the start, and the sling is well designed to wrap around her trunk and under her legs. The general purpose sling is padded well enough to be comfortable for her to sit in for all-day cross-country travel. Having just returned from a two-week, cross-country road trip (~5000 miles), we extensively used the Multi-Lift all day, every day across a range of temperatures and conditions (17F to 97F, snow, rain, etc) with no change in performance of the lift and battery. Tech support has also been amazing, with Tom's team being accessible for any questions or support via email, phone, or text. They kept us updated weekly as to estimated manufacturing and delivery timelines and consistently overachieved. Beyond the logistics, we end with the emotional benefit of this engineering marvel. Prior to finding Access, Dori was resigned to staying at home or close to home with only local 'needed' travel (i.e. doctor's appointments). Adding the truck as an option for her travel opened a world of new friends and new experiences traveling the country for alpaca shows that was not even an option to consider! Peace of mind. Safety. Amazing engineering. Ease of use. Tremendous customer support. Get one! It will open your world!

We purchased the Multi-Lift on March 15, 2023, and I am continually amazed at how well it works. My…read morewife and I have found it to be exceptionally well-designed, rugged and highly dependable. My wife has zero mobility. She cannot stand, and cannot move her legs. The Multi-Lift has meant we've been able to drive together with her sitting comfortably in the front seat beside me. We are exceptionally happy we made the decision to buy this product. - Ron Robertson

We have a chairlift for my paralyzed husband. I used another company for repairs. in September the…read morelift was not usable. we had to wait 4 months for a part. my husband lived 24 hours in a chair. The day came and still was not fixed. A friend told me about Consolidated Medical. Honestly, I was so tired of it all . Brendan(en) , don't be mad , came , temporarily fixed what he could for , ordered the part and it's done . The receptionist called me back immediately, everybody professional and very personable. No more stressing for me.. thanks! Lynne and Jack Koval

They were professional, courteous and timely. They repaired my daughter's wheelchair and I would…read morehighly recommend them.