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Carman Auto

5.0 (1 review)

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6 years ago

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Performance KIA

Performance KIA

(39 reviews)

Update: I demanded a 2pm pick-up of my vehicle, and surprisingly, it was finished. They did give…read moreme an $80 discount for "being misinformed of the time it would take to repair the vehicle". I'm still wondering how a quoted 3-3.5 hour job only took 50 minutes, but I suppose I will find out down the road when, or if, something breaks. Because of the discount and my vehicle being off the lift and drivable, I'll change my zero stars to 2. I will always still warn others to be mindful of what the service department tells you. Their suggestions are a money making scheme and should you need recalls done, you're better off staying there and waiting (and then asking every hour when the vehicle will be done)...apparently the only way to get your car back in an appropriate time frame is to act like a lunatic. If I could leave zero stars, I would. The service department is horrible. Told that 1 repair (for a part that I needed to pay in advance for) and 2 recalls would take 3-3.5 hours from start to finish. Dropped my vehicle off at 9am and then get an update at the 4 hour mark (after I asked for one) that my vehicle wouldn't be done until 5pm because they were short on service technicians. Couldn't call to reschedule me? No. Couldn't let me know in advance that it would take MUCH longer than the quoted time frame? No. Do yourselves a favor and stop over scheduling and make your paying customers happy with your prompt and professional service, because right now, your service is garbage.

They never paid off the trade in a timely manner leaving me with 2 car payments. If I don't pay…read moreboth my credit would plummet.

Select Motor Cars

Select Motor Cars

(6 reviews)

Ken and Joe really made my buying experience a pleasure. They worked very hard to make sure I was…read moreable to drive away in the car I wanted for the price I could afford. I've already recommended to many friends and family.

Bought a 2009 Gmc Sierra 1500 4wd truck here 3 months ago. They just got it in , didn't even make…read moreit to the lot yet. Had small issues for being an 09 such as tire sensors and a squeak here and there. Gave the vehicle the benefit of the doubt. Upon owning the vehicle in the 3 months , the wheel wells began to rot out , the tires are wearing uneven which means the truck needed an alignment before sale , I had to replace the brakes a week into owning it , it overheats after idling for a short time , the exhaust had rotted , the back left leaf spring clamp was bent , the hitch receiver is rotted out , the spare tire mount was broken when I bought it I gave that the benefit of the doubt as well , and the biggest kicker. The transmission blew! Coming home from work and bam transmission went out. Called to see what could be done and I was " referred to a garage for a cheap price ". The truck bed around the wheel arches were stuffed with bondo and body filler and that began to heavily rot 5 months into ownership. It costs $5000 for a new box for the truck and the truck may be worth that. I was a young adult who was excited to buy his first vehicle on his own and now for the next 5 years I pay $575 a month because I had to refinance $6000 for a new transmission and the work to get done. I was sold the vehicle " as is " but the site advertises in the bio " all cars are fully serviced and detailed with a warranty ". So that's false advertisement. As well as i was told the engine was a 5.3 liter but it turned out to be a 4.8 liter , it only said "V8" on the sticker and i asked. Do you think a reputable business would do a good thing and help out a 19 year old customer who was sold a vehicle with issues? Not even the fact that I am young and new to the finance world. Coming up to a year in financing this vehicle and I have never gotten a response on any social media to my bad reviews I had personally left with my name. Con art at its finest. I have reached out when the trans blew as previously mentioned and for a business that makes xxx,xxx dollars a year they can't spare a few grand to someone who was taken advantage of because they did not have a whole lot of car buying knowledge. Do not buy here , warrenty or not , don't support a business that has a track record like this. I have personally spoken to other people who left bad reviews about here and all the stories seem to have the same end... Ignored , thrown to the side , and never resolved. I have still never been reached out to , they falsely advertise , have a lick and stick operation going on with the vehicles they sell. Avoid this vehicle lot , not just for your wallet , but for your life. I have to waste 5 years on a lemon now thanks to these guys , it's not even street legal anymore due to the rot and rust from bad paint correction and I'd say tens of pounds of bondo on it that has been falling off.

Carman Auto - car_dealers - Updated May 2026

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