My friend purchased a New Travel Trailer in Massachusetts. Our travle destination was Albuquerque. After 300 miles of pulling the travel trailer we heard severe grinding on the trailer wheels. Ed's Auto Repair and Towing agreed to evaluate the wheels and found the brakes were completely destroyed due to subpar electrical work from the manufacturer of the travel travel trailer. Ed, Steve and everyone else were very helpful and informative on the cuase and repairs of the brake failure. They got us back on the road the same day. We are very grateful for them making our repairs a priority, even though they were very busy. Finally they provided us with a detailed report and photos that can be submitted the the manufacturer of the travel trailer for the Warranty claim. read more

Took my car in this week as had a little mishap with debris on road and fender on new car. Just a little Knick! Nope some damage underneath. This budin as is well run Professional No hidden fees fees or gimmicks. Excellent job! Excellent service. They did it the right way Order parts Match paint Then bring in car so I only had rental 3 days That being Friday day evening to Monday. As insurance paid for 3 days! Again highly recommended! Courteous staff. quick In and out No waiting! Thank you from The one in red Sonnata!! Given a 'Benz' From enterprise. You guys are so quick! I was having Fun in Da Benz! read more

Ed's Towing & Auto Service - Great job ! - Towing Near Me - Mount Pocono, Pennsylvania

I really like Ed' s auto service. They are always so professional and friendly. They tell me the problem and different options (if available) to fix it. Their prices are very affordable and their work is excellent. When I pick up my car I am always pleased with the results. I recommend them whenever I can. read more

Quick response, Rob was great especially after waiting 2.5h for roadside from another company.

My husband and I have been with Ed since he opened his shop, over 25 years ago. It has been a great journey with about 6 cars and counting. The customer service is phenomenal, the best darn mechanic in the Poconos, enough said. read more

Ed's Towing & Auto Service - Mrs. Sharon Lester - Towing Near Me - Mount Pocono, Pennsylvania

See all

My luck with finding a reliable and honest auto service shop has been challenging. I am happy to have found Ed's Towing. They've serviced my vehicles for 2 years now and each time I walk away a satisfied customer. They provide clear detailed estimates, fair pricing and great customer service. I love the renovations to the place which allows me to wait for my car while working remotely. Always great to find a family owned business that care for their customers and most importantly...know what they are doing when performing major repairs or maintenance. read more

JUST AWFUL! I had a work van dropped off 6 weeks ago. Left multiple messages, finally got a callback yesterday from Ed. He said, well it will be 3.5-4K. I asked what is wrong with it. his repply was: well the guy who dropped it off said it needs a new rear. I said: "so you havent looked at it yet? His repply was NO! So the van sat there for 6 weeks, he did not look at it, yet quoted me 3.5-4K in repairs! I picked up the van took it down the street, it was ready in 2 days and I DIDNT NEED ANY REPAIRS, just service... new fluids. JUST AWFUL. read more

Very honest, courteous and professional people. If you are not sure to use on this road (sterling) don't use anyone but Ed's. They have gained my patronage from now on, very decent people which is rare these days, they could have really taken advantage of a situation I had but didn't and had my car for almost an hour checking it and did not charge me because they knew it wasn't worth it. I thank them tremendously, especially since I transport children! read more

On top of my last review, they charged me 2 HOURS LABOR for an OIL CHANGE. KBB.com states 1 hour max.

When you visit Mavis it's hit or miss, depending on the location. This location is definitely a HIT. They took the time to check the whole vehicle and then provided a reasonable quote for the work they did. Thanks to Ralph for the work he performed... read more

Most unhonest garage I have ever been to they know when they have you as a know when you are desperate and they take advantage of that

Excellent Service! Frank is the man! Hit a pothole on a Sunday and busted my front passenger tire. Took the car over to Mavis and went over several options with Frank on which tires to put on. After going over several options we were able to find a tire that wasn't at the bottom of the price list, but also wasn't going to break my wallet either. The place was double booked, but Frank did me a solid and squeezed me in. I was really appreciative as I travel about 60 miles a day for work. Thanks again Frank! read more

I was picked up and dropped off first at the car rental place, which was a nice gesture, since they were about to close for the day when I called them to come get me. They did a fine job on my car and were very courteous. I would go there again to get my car fixed. read more

We were visiting from Oregon and really needed a mechanic quickly. Ed's was recommended. He did a thorough diagnosis, fair estimate and explained what he found clearly. He needed the car for a few days but got it back to us on time. Friendly, courteous, and great work. BobB. read more

Ed's was $25 cheaper than the other company I called and they came promptly. However, when Vince got there, he pulled my car sideways out of the fire hydrant I'd slid into, during a snow storm, instead of pulling it from the back. He caused way more damage than had initially occurred, pulling off the whole side of the front of the car. There would have just been a hole in the bumper and headlight area and the car would have still been driveable had he towed the car backwards out of the ditch. When asked why he did that, he got defensive and said, I'm not the one who crashed into a ditch! When we spoke to the owner, Ed, he also seemed defensive and would not acknowledge that Vince could have made a better decision when towing the car. We weren't expecting compensation, just acknowledgement of wrongdoing on Vince's part and an apology. Two stars for lower prices and prompt service, but poor customer service and major damage to my car. read more