One of the associates was amazing. I saw a Johnnie-O top I really liked and my size was not on the…read morerack. She looked it up in inventory and said it appeared one was left. "But that's not a guarantee," she said. "Sometimes things get stolen." She scoured the entire store, went back into the back room, etc. Finally she comes back to the register, grinning ear to ear and holding the top in my size. "I let out a big whoop when I found it!" she said. She found it hanging in a dressing room. So, that's above and beyond service.

the team here is amazing! my dad needed help because he is…read moreunable to walk.. and Josh, helped him find everything he needed! I will come to this location from now on..

Everything looks good but also everything is expensive and nothing is on sale…read more I guess the craze for Stanley cup is over because they have all the color in stock upstairs. They have a lot of people working but I don't see a lot of customers.

This is a big store, the bigger DSG I have ever been to. It's a sporting goods paradise…read more I was here once before and upstairs. They have canoes and stuff on the second floor. There's a short lap track on the first floor by the shoes to try out a pair so trainers. They did get rid of their guns. Their sales section is up on the second floor. I have a huge selection of canoes and kayaks too. They have so much stuff, it's mind boggling. They even gave gold bling putter covers. Evidently Saturdays are for the boys. I must have missed that memo. They have wading boots that are taller than me even. 4-wheeled golf carts that are as big as a stroller and fold down like a stroller too.

I went inside to look for some boots for my husband. I didn't find anything that he would even…read moreconsider wearing. A lot of camping, workout and outdoor activity clothing. There's also home and random items too. They have swim shorts out on the rack. Seems too soon, given how cold it is outside right now. The shoe aisle in the back left of the store reminded me of what I would see at a store. I didn't see a lot of decent quality boots from when I could tell. I walked further and at least found a whole wall socks. They at least had a smart wool socks and they were on sale for $13 a pair. I was able to buy almost $200 worth of socks for both of us. At least our feet will be warm the rest of the cool cold weather until spring returns. Might be good to swap out socks today, it's bitterly cold outside. The checkout area reminds me of a TJ Maxx or Marshalls. It announces when the cashier is free and their number for their counter.

Compared to other locations I've been to; this one seems to get the bottom of the barrel apparel…read moreand based on shoe size, has terrible inventory. Other locations are significantly better at inventory mgt.

Great Place to buy University Michigan Gear! Great Help Showing what they have. Easy to find items!read more

-Great Selection on All Detroit teams! -got a Michigan back…read moreto back champs shirt on sale for very cheap! Worker - CAMERON was very helpful and workers like her make me want to come back, quick easy kind and efficent

This overall experience has been both incredible and challenging. I've gained valuable insights…read moreinto what's best for my left fused ankle. Regrettably, I wish I had returned for the correct size instead of the oversized shoes. They were quite noisy, and I'm not sure why my husband was bothered when I walked into a pair of slightly too-big sneakers (wrong size than my regular size shoes) for me. I was wearing an eight-size shoe, and adjusting to the new environment in Germany made the noise from these sneakers bother other people. It was a result of what my parents had purchased for me! On the positive side, the store has been incredibly helpful and provided me with excellent guidance on the right kind of sneakers for my needs. However, the retailer should have checked my size before rushing off. I thoroughly enjoyed this store because it offered all the necessary methods to address my fused ankle and balance issues. I am incredibly grateful to my orthopedic foot and ankle orthopedics specialist for referring me here before I began my physical therapy program!

Went to get fitted for walking shoes. Got measured by their high tech scanner. Young man said I…read moreneeded a 6 1/2. I have never worn anything bigger than a 6 my entire life (I'm 68). He brought out 2 pair of shoes, 6 1/2. I tried them on. There was 1" of extra toe space and the width was so wide that my foot was sliding around. I asked if he had anything in a 6 and he said he could not fit me if I didn't want a 6 1/2. Not going back.

First the good, and the reason for the one star (not that I could give less anyway)... the sales…read morestaff was very friendly. Kudos for that. Now for the bad, and let me preface this by mentioning that I spent a good portion of my adulthood racing and working in various bike shops. And I was the service manager in one, so I have a LOT of bike mechanic experience. If I were the service manager of this shop, I'd have fired the person who built my bike. Today I bought a particular TREK MTB at this store, because unfortunately my usual store didn't have one and couldn't get one. First problem: you are NOT supposed to use grease on a carbon seatpost with a carbon frame. It's LITERALLY PRINTED on the back of the seatpost, though it's something any good mechanic should know anyway. Sure enough they assembled it with tons of grease, and within just a 1 mile ride, the post slid down a good inch. So I degreased the post, and put 'carbon paste' on it to keep it from happening again. Second problem (picture attached): they mounted the remote shock lockout outboard of the brake lever, which means there's nowhere for your thumb to go when you wrap your hand around the grip. A simple look at the TREK website shows it's installed wrong. And switching them around after requires removing the grip. Sometimes that can be done without destroying the grip, sometimes it can't. So I've already had to buy new grips to fix their mistake. There were several other minor things that never would have been acceptable at my shop, but this is long enough already. I guess if you're looking for a very basic shop, or if you have your own mechanical skills, they're an acceptable choice. Otherwise, I'd highly suggest you look elsewhere. Oh, also, to make it even more insulting, they try to sell you a $150 tune-up plan, which just means you pay up front to have them continue to provide you with subpar repair service. Disappointed mostly because working in a bike shop was always more than just a blow-off job to me. Sad to see that's not the case here. I won't be back.

Best staff and service EVER! I walked in on the first warm day of the season and of course they…read morewere swamped with customers. But that did not stop them from getting me right in getting my inner tube switched out and checked out all in a matter of less than 15 minutes. Blake is the best! Best personality and service I have encountered in a long time. I'm definitely coming back here to buy my next bike.

Terrible customer service. I ordered a hat online, when I received it I realized they sent me the…read morewrong size. Despite this, they received the hat back and denied my return because the hat was "smudged, full of hair, and used". WHAT? You mean the hat I opened, realized was the wrong size, and then put back in the box? Ridiculous. I'll never use this fraudulent company again. I would advise anyone who thinks of buying here to consider another store, because they will steal your money and blame it on you.

BAD RETURN POLICY! I was given a jersey for xmas by a relative who does not know me very well, with…read morea gift receipt so I could get something I wanted just in case. I am not a sports fan, so I went to return it and was only given a card with store credit to a store I will never shop at. Swindled out of a christmas gift!

I was at finish line right across from champs and they didn't have the shoes I wanted so I go to…read morechamps and they gave my exact shoe and my size and walked out with lebron soldiers IX will be back for some sweatshirts or Nike anything

Went to the golf department to buy a new pair of Foot Joy shoes. I found a pair I liked but wanted…read moreto try them on before paying for them. I am 83 years old and need a shoehorn to put on shoes. Can you believe that they did not have one in the golf department. One of their employees told me they have never had a shoehorn in golf. They checked the shoe department and they didn't have one either! It would seem to me to be a major failing on the part of the store manager and both department managers not to have something as basic as a shoehorn in a store that sells shoes. I left frustrated and without buying the $190 golf shoes. Dick's is heading in the same direction as other box store who have lost their customer base. They appear to have forgotten who pays the bills to keep the store open. If I wanted to buy shoes and try them on at home, I would have ordered them on Amazon.

Well, the name explains it all. Just take the S off and that's how people usually respond to you…read morewhen you're in the building or in the parking lot and I'm not talking about the clientele. Every time I go in there to find products I've seemed to have the same experience where most of the employees hate their job and don't wanna be there. Apparently the inventory itself is one step up junk. It all looks good on the outside, but the equipment is definitely subpar and that's being nice. At least the floors are clean. At least they were when I was there. Sadly it seems like everything's overpriced like I said, and even their hunting section is all Gucci crap that no one would really use at least the real hunters. And that's even if you have a section like that. Seriously the whole place is going downhill and I don't think they even know it. This is not just for one location I frequent at least five looking for a single product and they did not even have that even when I called in person on the other line, sadly was not helpful and their website is not helpful in the least sadly. if I had a negative score, I would probably give it here.