Dr Brya has an amazing way to explain and truly care about my dental health. He took the time and…read moremade me feel satisfied he knew what he was doing. You are not a number at this office. Staff is very friendly with state of the art equipment. Highly recommend.

Very polite and professional. Was great with my kids as well. Facilities are new and very clean and…read moreall staff are polite, well kept and just an overall great dentist. He treated his staff with great respect and not demeaning at all. I have seen many doctors over the years treat their staff like garbage and this is one this that stuck out was how polite he was with all of them. All dental work was top notch.

I've been to Burkhardt Pecora for both braces 10 years ago and now Invisalign due to not wearing my…read moreretainers enough and having some shifting with my teeth. They always are so friendly and do the best job possible. The office is super clean and the environment is great there. I highly recommend their office!

The actual services they provide appear to be of good quality and effective so far, as we are only…read morea few months into my daughter's braces. The office itself is bright and clean. The staff attitudes/friendliness vary wildly from overly giddy to aloof to downright confrontational. After a few visits, we were sent an invitation to do an online survey, which I filled out. I graded them poorly in one area because I think it is odd/ridiculous that a service provider would only schedule followup appointments between 9 and noon, which is a time that 95% of their clients (kids) are unavailable (in school). I'm aware of many orthos in other areas that have early morning/evening/weekend appts, for these visits, which is much more customer friendly. A few days after the survey, we started getting calls from the office. Each time, we were not available to take the call. This led to a phone-tag thing that over a few weeks consisted of 10 calls. Since they don't have voicemail at the office, I asked someone to take a message. They refused. So I asked for an email address. They refused. So then I posted a note on their Facebook page, asking them to kindly stop calling. The calls ended. A few weeks later, my wife took the kid in for an adjustment. My wife was asked to come back to the treatment area, which was unusual. Once in the room with our daughter, one of their staffers verbally attacked my wife. "What's the deal with you posting on Facebook?!? " Etc. My wife was shocked and totally unaware of anything, since I had handled the survey and subsequent phone calls. Especially concerning was the fact that our daughter was in the room and completely embarrassed. After composing herself, my wife stopped the staffer's rant, returned to the front desk and asked to see the manager. Once sitting down with the practice manager, my wife explained the situation. The manager apologized profusely and said the staffer was inappropriate and would be reprimanded. The problem here is that with braces, you can't really just change providers mid-stream. So we are forced to maintain a relationship with this office, even though we all cringe at the thought of visiting this facility. My wife now refuses to step foot in the place. This week, we had a return visit for another adjustment. No problems this time.

I initially liked Dr. Carlin until he ripped me off for $1600!…read more I paid $1600 deposit for Invisalign. After 2 week trial I was experiencing significant discomfort and needed to discontinue treatment. Dr. Carlin insulted me by saying "hundreds of thousands" have used Invisalign and you seem to be the only one who has pain.". Perhaps he should read a few peer reviewed studies. I wanted to leave then but Dr. Carlin and his assistant blocked me in until I forced my way around them. Dr. Carlin said they would only charge me a lab fee, but he kept my $1600! And he kept my Invisaligns, AND he billed my insurance.

He is not very patient with kids. I am not impressed with the way he handled my son's dental care…read more We are no longer getting service from this place.

Let me start by saying--I hate going to the dentist. It takes more mental preparation than running…read morea marathon. I need to hype myself up just to book the appointment, and then double that to actually show up. But, a friend recommended Derksen Dentistry, and after some extensive (read: borderline obsessive) research, I decided to take the plunge. I needed an advanced root canal and figured, why not throw in a cleaning while I'm at it? The first thing that set the tone was my call to Susan. She was so calming and reassuring that I felt like I was calling a life coach, not a dentist's office. She promised me they'd make my visit as relaxing as possible, which is a tall order when you're about to face down a drill and some sharp objects in your mouth. When I arrived, I was promptly greeted (on time, too, which felt like an anomaly in itself). The assistant was super helpful, constantly checking in with me during the x-rays, which was nice since I was pretty sure my mouth was about to go on strike from all the poking. Then came Dr. Derksen. Now, I'm not the type to buy into "auras" or anything, but this guy had an aura of, "Hey, I've got this. You can relax." I felt it. He triple-checked to make sure I was completely numb before starting the root canal--because apparently, "feeling your teeth getting drilled" is not on anyone's bucket list. The whole process went smoothly, and to my surprise, I didn't leave feeling like I'd just fought a battle with a power tool. What really sealed the deal was that they followed up the next day to check on me. I mean, where else do you get a dentist who cares enough to make sure you're not secretly plotting your revenge on him for the trauma? Long story short, I walked out of Derksen Dentistry with all my teeth intact and a new, surprisingly positive outlook on dental visits. Dr. Derksen, you've earned a lifetime patient... just maybe not a lifetime of root canals, please.

Dr. Derksen explained every step of the process. Not only is he an excellent dentist, but he is…read moretruly interested in his patients and their lives.

Still love my dentists! There are now three Dr. Mashni's and a different receptionist since my…read moreoriginal review, and I am still just as thrilled with the care I receive. Just a genuinely nice group of people.

I've been coming to Dr. Mashni for many years and I have to say he is the perfect dentist…read more... He and his entire staff are caring, very personable and confident in what they do. I set a pretty high standard for my care professionals and this family practice never disappoints! Pain free, high tech and very current on treatments... My anxiety level is low here! I would highly recommend this dentist!

I must say we had a bad experience here. Not because of the doctor himself, but they made a goof…read moreof the billing and were completely unwilling to budge afterwards. We called in ahead of time and gave them the insurance information. My wife needed her wisdom teeth removed. They told us our insurance covers that. Great. So my wife went in and got the procedure done. Everything seemed super. Then... we got the bill. It was something like $400 - $500!! I'm like... what? Called them up and they're like, yeah, your insurance doesn't cover extractions. I told them that we verified this beforehand and you told us that they do cover extractions. She admitted that she said that and said she was just wrong. I'm OK, so what are you going to do about it? She's like... well, nothing, you have to pay. I'm like listen, you told me the price of the procedure up front. There were no complications and no extra charges. You can't just change the price on me by like $400 and just expect me to pay. We talked to her, her manager, etc. etc. Nobody was willing to understand. At the least, I expected to pay a reduced amount. That was my thought. It was your mistake, but I'm a reasonable guy. If the insurance is not going to pay you anything, then maybe we can split the difference. Nothing... no cooperation at all. I didn't want to deal with collections and risk my credit, so I just paid it. However, I will never go back and I will tell people I know about what they did.

I was supposed to have an appointment with a dentist a floor above Dr. Nasif. But because that…read moredentist didn't take my insurance, they referred me to Dr. Nasif. I'm so glad they did! First, his office rocks because they take Blue Cross Blue Shield PPO. Second, I was unsure of what to expect, so I logged onto yelp RIGHT before my appt and saw all the five star reviews. Wheew. I felt a bit relieved. Third, my own experience was great. I was seen promptly. Everyone here is nice and they seem to enjoy working here (which is a HUGE plus). My xrays were taken and I found out they were digital so they could immediately see them on the computer screen! So high tech!! After the xrays, I saw the assistant wipe down everything for sanitation purposes. EXCELLENT!!! In case you are wondering, he graduated in 2004 from University of Michigan and worked in Florida for a year before moving to Chicago to start his own practice. The office was pretty booked but the staff really works with your schedule to fit you in. I did not feel rushed at all and I felt like Dr. Nasif really knew what he was doing. Dr. Nasif was gentle and not too rough on my teeth and gums. The cleaning was different from my usual cleanings in that they used baking powder crystals to clean my teeth. It was a little salty but I really liked it more than the usual polishing I get. I have experienced a lot of terrible dentists in Chicago and I feel really lucky to have accidentally found Dr. Nasif. Looking forward to the next appointment! Thank you!

I feel very comfortable and safe with Dr. Grady and his staff. I have had a lot of painful dental…read morework done over the last 50 years due to a serious accident when I was 19, and not all of it was done well. Dr. Grady is so knowledgeable and does not mind sitting down and explaining things to me. He's not only a great dentist, but also a really great and compassionate human being. He's a keeper!

Melissa is super kind and extremely knowledgeable as well. Lays everything out for dumb patients…read morelike me in lay terms. The entire staff from Dawn to Doc are awesome. High marks all the way around.

Dr Charchut was amazing. I initially took my daughter and decided to get braces myself. I had a…read moresmall adjustment I wanted to make and he was so helpful. He made our visitors fun and always remembered us. We did not feel like we were just part of the assembly line like we did when we visited many of the other offices in the area.

I've put my kids and myself through this practice and they're amazing! Great experience and plenty…read moreof options for braces- loving the new clear ones they have.