The team at Downtown Dental is wonderful. From the moment you walk in the door, you feel welcomed,…read moreheard, and cared for. I've had a lot of cavities filled, going to multiple dentists in my lifetime. At Downtown Dental, I had the most comfortable experience getting a cavity filled (as comfortable as that can be). My husband also goes to Downtown Dental. They even addressed a dental emergency for him that happened in the days between Christmas and New Years. Great staff, nice office, superb customer service.

I brought my mom to Dr. Watwe's office for dental care and I'm so glad I did. This was my…read morebrother's dental office (Dr. Mallory) that he sold to Dr. Watwe. I myself am a retired dentist. Her dental office is beautiful (a gorgeous remodeling job) and her staff are genuinely caring and compassionate. Her Hygenist Tenielle made sure she was comfortable and understood all dental care she was receiving. We work as a team to help my mom get the best care and that's very important to me. Thank you Dr. Watwe

Let me start by saying--I hate going to the dentist. It takes more mental preparation than running…read morea marathon. I need to hype myself up just to book the appointment, and then double that to actually show up. But, a friend recommended Derksen Dentistry, and after some extensive (read: borderline obsessive) research, I decided to take the plunge. I needed an advanced root canal and figured, why not throw in a cleaning while I'm at it? The first thing that set the tone was my call to Susan. She was so calming and reassuring that I felt like I was calling a life coach, not a dentist's office. She promised me they'd make my visit as relaxing as possible, which is a tall order when you're about to face down a drill and some sharp objects in your mouth. When I arrived, I was promptly greeted (on time, too, which felt like an anomaly in itself). The assistant was super helpful, constantly checking in with me during the x-rays, which was nice since I was pretty sure my mouth was about to go on strike from all the poking. Then came Dr. Derksen. Now, I'm not the type to buy into "auras" or anything, but this guy had an aura of, "Hey, I've got this. You can relax." I felt it. He triple-checked to make sure I was completely numb before starting the root canal--because apparently, "feeling your teeth getting drilled" is not on anyone's bucket list. The whole process went smoothly, and to my surprise, I didn't leave feeling like I'd just fought a battle with a power tool. What really sealed the deal was that they followed up the next day to check on me. I mean, where else do you get a dentist who cares enough to make sure you're not secretly plotting your revenge on him for the trauma? Long story short, I walked out of Derksen Dentistry with all my teeth intact and a new, surprisingly positive outlook on dental visits. Dr. Derksen, you've earned a lifetime patient... just maybe not a lifetime of root canals, please.

Dr. Derksen explained every step of the process. Not only is he an excellent dentist, but he is…read moretruly interested in his patients and their lives.

Best dentist ever. From a basic cleaning to a more complex visit like a root canal. Best experience…read moreI have ever had at a dentist.

Icy dental is my permanent dentist professional. the entire staff is amazing and very attentive. I…read morewas able to get my teeth prepped for a bridge and teeth set within two week as an emergency patient.

After recently breaking an old porcelain crown, Trillium scheduled me with Dr. Barb for a…read morereplacement. Dr. Barb and Tami took excellent care of me and put me at ease through the entire process. So, yes, even dentists need to go to the dentist! And I place total trust in the awesome team at Trillium Dental, PC. Thanks Dr. Barb and Tami!

$10,000... doesn't matter who you are, or what your condition is, that's what the cost of…read moretreatment will be. Doesn't guarantee work. For example, a filling unbonded after only 5 years, and they refereed the work to another dentist rather than fixing it themselves. BUT... friendly and nice as can be.

They love to do crowns. Make sure it's absolutely necessary and get a second opinion from another…read moredentist office before moving forward with them.

I had seen Dr. Valley for many years and thought so well of him that I even continued to drive…read morethere after I had moved an hour away. This is why I felt so betrayed when his associate, Dr. Baker, supposedly a "pediatric dentist" burst into the exam room and launched a violent verbal assault at my teenage daughter for unexplained reasons. He screamed at her at the top of his lungs "Are you a BABY?!? You need your MOMMY in here with you?!? I have 4 year old patients who are less scared than YOU!". It went on and on. She was sobbing and shaking and he was so loud that the receptionist came running. I still can't comprehend what triggered this, I guess he was personally offended that she was very anxious and scared. I had told the receptionist that she was not only very anxious/dealing with PTSD from prior difficult medical experiences, but that she was also very self-conscious and ashamed because of this, so she would cope best if they just go on with things and don't don't draw any extra attention to it. I don't know what she then said to HIM or what he heard in response, but his response was the most unhinged and unprofessional behavior I have ever witnessed. The receptionists and hygienists were mortified and apologized profusely for his behavior. Office manager (Dr. Valley's wife) offered a bland, profesionally distanced bit of nothing. Dr. Valley said nothing, did nothing, never called us for any kind of a debriefing, apology or to check on my daughter. I expected more from him. His silence told me all I need to know. The next dentist we saw reviewed the records, and their professional opinion was that what they were calling cavities were not, and she did not need the fillings.

I had an excellent experience at the Lake Lansing office. the staff was top notch from the…read morereceptionist to Dr Yousuf to his assistant Sarah. Also Jen whom did my initial consultation. The first couple weeks were uncomfortable after pulling and putting my temporary teeth in, but after that everything went smoothly. Very compassionate and extremely gentle. Always asking if i was comfortable or if i needed anything. If i had questions I would call and get an answer immediately. So many good things to say about them. Their office was very clean. I would definitely refer this place a million times over!!!!! Thank you for the care and the great experience. It was worth every penny!!! Lyn M

I love Dr. Stone, and recently I met the elder Dr. Larry Stone, my dentist's dad. Scott wasn't in…read morethis last cleaning I had, so Larry checked me out, and I must say that he is nice and very thorough - I almost like him better than his son. Both practice in the office next door to the Red Cross and I must say that I haven't had better dentists. First of all, Scott is a hottie, and that is a perfectly fine reason to go see your dentist. :-) Above and beyond that, the hygenists are thorough and they give you tips about how you should take care of your teeth better (rather than just saying you need to brush or floss more) and they provide you with tools you may need to do that (i have these dental sticks that i absolutely hate) My dentist also takes care of bite issues, headache problems, and he gives a little temple massage during an examination that makes being in that God Awful chair just slightly more enjoyable. If you need a dentist, I highly recommend either Scott or his father Larry.

Dr. Stone is great! He and his staff are friendly, patient and knowledgeable. I trust Dr. Stone's…read moredecision making regarding my smile! His work is precise and painless! I definitely recommend switching to Dr. Stone if you haven't already! ;-) MP

The actual services they provide appear to be of good quality and effective so far, as we are only…read morea few months into my daughter's braces. The office itself is bright and clean. The staff attitudes/friendliness vary wildly from overly giddy to aloof to downright confrontational. After a few visits, we were sent an invitation to do an online survey, which I filled out. I graded them poorly in one area because I think it is odd/ridiculous that a service provider would only schedule followup appointments between 9 and noon, which is a time that 95% of their clients (kids) are unavailable (in school). I'm aware of many orthos in other areas that have early morning/evening/weekend appts, for these visits, which is much more customer friendly. A few days after the survey, we started getting calls from the office. Each time, we were not available to take the call. This led to a phone-tag thing that over a few weeks consisted of 10 calls. Since they don't have voicemail at the office, I asked someone to take a message. They refused. So I asked for an email address. They refused. So then I posted a note on their Facebook page, asking them to kindly stop calling. The calls ended. A few weeks later, my wife took the kid in for an adjustment. My wife was asked to come back to the treatment area, which was unusual. Once in the room with our daughter, one of their staffers verbally attacked my wife. "What's the deal with you posting on Facebook?!? " Etc. My wife was shocked and totally unaware of anything, since I had handled the survey and subsequent phone calls. Especially concerning was the fact that our daughter was in the room and completely embarrassed. After composing herself, my wife stopped the staffer's rant, returned to the front desk and asked to see the manager. Once sitting down with the practice manager, my wife explained the situation. The manager apologized profusely and said the staffer was inappropriate and would be reprimanded. The problem here is that with braces, you can't really just change providers mid-stream. So we are forced to maintain a relationship with this office, even though we all cringe at the thought of visiting this facility. My wife now refuses to step foot in the place. This week, we had a return visit for another adjustment. No problems this time.

I've been to Burkhardt Pecora for both braces 10 years ago and now Invisalign due to not wearing my…read moreretainers enough and having some shifting with my teeth. They always are so friendly and do the best job possible. The office is super clean and the environment is great there. I highly recommend their office!