I initially liked Dr. Carlin until he ripped me off for $1600!…read more I paid $1600 deposit for Invisalign. After 2 week trial I was experiencing significant discomfort and needed to discontinue treatment. Dr. Carlin insulted me by saying "hundreds of thousands" have used Invisalign and you seem to be the only one who has pain.". Perhaps he should read a few peer reviewed studies. I wanted to leave then but Dr. Carlin and his assistant blocked me in until I forced my way around them. Dr. Carlin said they would only charge me a lab fee, but he kept my $1600! And he kept my Invisaligns, AND he billed my insurance.

He is not very patient with kids. I am not impressed with the way he handled my son's dental care…read more We are no longer getting service from this place.

My recent visit was wonderful with Dr. John Revis. He and his assistant was very professional and…read moregentile. I have only gone to Great Expression since moving to Lansing in 2011. I love the service and care that I receive there.

We recently started going to Great Expressions because they participate with our insurance. So far,…read moreDr. Revis seems very kind and knowledgeable. My first impression though, was a very dirty and outdated office. Literally hair and dust bunnies on the floors and bottoms of equipment. Plastic folding chairs in the exam rooms. The support staff uniforms looked old, wrinkled and dirty. I will give it a couple more tries, but if they can't be bothered to present a clean dental office, what else are they slacking on?

Absolutely the best in all ways. The whole office team has been efficient, kind and considerate of…read moremy many fears and concerns. Dr. Eby has been my dentist for years and has given me great care and good advice.

From the owner: Enhancing Your Dental Health For A Lifetime…read more Our mission is to provide the highest quality dental care through patient education and prevention. Utilizing a team approach we evaluate each patient's unique needs to enhance their overall dental awareness and health. We are committed to do this in a comfortable environment that strongly encourages patient participation. Dr. Eby feels that prevention is the key to good long-term oral health with an emphasis on education. This allows patients to make well-informed decisions about their dental care. He understands that each patient is unique and uses all available options to satisfy their specific needs. He also works very close with local specialists to achieve maximum results. Dr. Eby regularly attends continuing education courses and participates in more than 100 hours per year. His interests include crown and bridge, implant dentistry, and orthodontics. Outside of the office, Dr. Eby enjoys exercise, hockey, cooking, and spending time with his wife and three children. Dr. Eby is now also a Certified Invisalign Provider. With Invisalign Treatments you will receive complimentary Teeth Whitening. Association - Lansing Interdisciplinary Study Club - The Academy of General Dentistry

They love to do crowns. Make sure it's absolutely necessary and get a second opinion from another…read moredentist office before moving forward with them.

I had seen Dr. Valley for many years and thought so well of him that I even continued to drive…read morethere after I had moved an hour away. This is why I felt so betrayed when his associate, Dr. Baker, supposedly a "pediatric dentist" burst into the exam room and launched a violent verbal assault at my teenage daughter for unexplained reasons. He screamed at her at the top of his lungs "Are you a BABY?!? You need your MOMMY in here with you?!? I have 4 year old patients who are less scared than YOU!". It went on and on. She was sobbing and shaking and he was so loud that the receptionist came running. I still can't comprehend what triggered this, I guess he was personally offended that she was very anxious and scared. I had told the receptionist that she was not only very anxious/dealing with PTSD from prior difficult medical experiences, but that she was also very self-conscious and ashamed because of this, so she would cope best if they just go on with things and don't don't draw any extra attention to it. I don't know what she then said to HIM or what he heard in response, but his response was the most unhinged and unprofessional behavior I have ever witnessed. The receptionists and hygienists were mortified and apologized profusely for his behavior. Office manager (Dr. Valley's wife) offered a bland, profesionally distanced bit of nothing. Dr. Valley said nothing, did nothing, never called us for any kind of a debriefing, apology or to check on my daughter. I expected more from him. His silence told me all I need to know. The next dentist we saw reviewed the records, and their professional opinion was that what they were calling cavities were not, and she did not need the fillings.

Worst place ever, l can't urge people enough to never patronize this establishment. I wish l could…read morego back in time and never set foot in it. No professionalism at all, shotty work and absolutely no respect. Those working there should be ashamed.

Regular dentist on vacation and Dr. Peters is 'taking call.' I have a painful tooth so I was told…read moreto call Dr. Peters. I called, was told he could see me same day. Then they called me back at work to tell me that he won't see me. Very unprofessional, and apparently doesn't need any new patients.

My daughter needed braces, and we were referred to Dr. Novak's practice. From the very first visit,…read moreDr. Novak and her team provided exceptional care. I was able to observe how they treated not only my daughter but every child who came in--always with professionalism and kindness. My daughter had her braces removed last year, and her teeth look amazing! After seeing her results, I decided to explore braces for myself. Initially, I thought I might not qualify at my age, but Dr. Novak took the time to explain that it's never too late. She walked me through all the options and the expected timeline. Thanks to her guidance, I started the process and now have braces myself. A big thank you to Dr. Novak and the entire team for their outstanding care and support!

Always friendly and timely. You can tell Dr. Novak loves what she does and truly cares about her…read morepatients. My two daughters went there and I also did Invisalign through Novak Orthodontics.

I received stellar Invisalign treatment at Grubaugh Orthodontics as an adult patient, and I could…read morenot be happier with the course of my treatment, the quick results, or the doctor's knowledge! When visiting the office, I felt like the front desk staff knew me by name and made my time there worthwhile. In addition, Dr. G would take the time to see me at every visit and talk me through the progress at every step. It's worth it to do your research when investing in something like orthodontics, but when you do, you'll realize that Grubaugh Ortho is worth all the hype! They are patient, personable, and do phenomenal work! Not to mention that they do incredible things for our greater-Lansing community! Thanks Dr. G and staff!

I had a fine time here and everything was normal. Except for when I was scheduling my appointment…read moreto get my braces off the front desk worker couldn't get the computer to work so she just gave me my appointment time on a little card. It was at 1:30 or so I think. On the day of my appointment I got a call saying that I missed it at like 9:30 am. My mom called back and told them of their mistake but they said that it couldn't be true because they wouldn't schedule a braces removal at such a late time. They rescheduled it and we even brought my appointment card to show that it was supposed to be at 1:30 but the front desk worker didn't really acknowledge it (she just took the card and put it somewhere) and everyone acted like I was the one who made a mistake and was late. It's just frustrating that they wouldn't acknowledge their own mistake.

I like my Dentist also the staff is always friendly and adjusting to your needs …read more They listen and help in anyway they can to make it a pleasant visit ! Highly recommended!

Lot of red flags..... 1) They did and interprete wrong the…read moreX-rays 2) They do sloppy jobs, with not recommended procedures, for example: fillings without root channels treatment. Instead, they make you sign a void document, right when you are sitting in the dental bench 3) They have 100% unexperienced dental assistants 4) they do the fillings in a way that you cannot floss, so you will have to return several times, and they will keep doing things wrong They sustain, because they make you sign a disclaimer, they can do wherever they want to short cut the work, while charging high costs