I've been to Burkhardt Pecora for both braces 10 years ago and now Invisalign due to not wearing my…read moreretainers enough and having some shifting with my teeth. They always are so friendly and do the best job possible. The office is super clean and the environment is great there. I highly recommend their office!

The actual services they provide appear to be of good quality and effective so far, as we are only…read morea few months into my daughter's braces. The office itself is bright and clean. The staff attitudes/friendliness vary wildly from overly giddy to aloof to downright confrontational. After a few visits, we were sent an invitation to do an online survey, which I filled out. I graded them poorly in one area because I think it is odd/ridiculous that a service provider would only schedule followup appointments between 9 and noon, which is a time that 95% of their clients (kids) are unavailable (in school). I'm aware of many orthos in other areas that have early morning/evening/weekend appts, for these visits, which is much more customer friendly. A few days after the survey, we started getting calls from the office. Each time, we were not available to take the call. This led to a phone-tag thing that over a few weeks consisted of 10 calls. Since they don't have voicemail at the office, I asked someone to take a message. They refused. So I asked for an email address. They refused. So then I posted a note on their Facebook page, asking them to kindly stop calling. The calls ended. A few weeks later, my wife took the kid in for an adjustment. My wife was asked to come back to the treatment area, which was unusual. Once in the room with our daughter, one of their staffers verbally attacked my wife. "What's the deal with you posting on Facebook?!? " Etc. My wife was shocked and totally unaware of anything, since I had handled the survey and subsequent phone calls. Especially concerning was the fact that our daughter was in the room and completely embarrassed. After composing herself, my wife stopped the staffer's rant, returned to the front desk and asked to see the manager. Once sitting down with the practice manager, my wife explained the situation. The manager apologized profusely and said the staffer was inappropriate and would be reprimanded. The problem here is that with braces, you can't really just change providers mid-stream. So we are forced to maintain a relationship with this office, even though we all cringe at the thought of visiting this facility. My wife now refuses to step foot in the place. This week, we had a return visit for another adjustment. No problems this time.

I initially liked Dr. Carlin until he ripped me off for $1600!…read more I paid $1600 deposit for Invisalign. After 2 week trial I was experiencing significant discomfort and needed to discontinue treatment. Dr. Carlin insulted me by saying "hundreds of thousands" have used Invisalign and you seem to be the only one who has pain.". Perhaps he should read a few peer reviewed studies. I wanted to leave then but Dr. Carlin and his assistant blocked me in until I forced my way around them. Dr. Carlin said they would only charge me a lab fee, but he kept my $1600! And he kept my Invisaligns, AND he billed my insurance.

He is not very patient with kids. I am not impressed with the way he handled my son's dental care…read more We are no longer getting service from this place.

Lot of red flags..... 1) They did and interprete wrong the…read moreX-rays 2) They do sloppy jobs, with not recommended procedures, for example: fillings without root channels treatment. Instead, they make you sign a void document, right when you are sitting in the dental bench 3) They have 100% unexperienced dental assistants 4) they do the fillings in a way that you cannot floss, so you will have to return several times, and they will keep doing things wrong They sustain, because they make you sign a disclaimer, they can do wherever they want to short cut the work, while charging high costs

They lead with integrity, and are compassionate, timely, caring and wonderful. You're in excellent…read morehands with these dental practitioners.

My recent visit was wonderful with Dr. John Revis. He and his assistant was very professional and…read moregentile. I have only gone to Great Expression since moving to Lansing in 2011. I love the service and care that I receive there.

We recently started going to Great Expressions because they participate with our insurance. So far,…read moreDr. Revis seems very kind and knowledgeable. My first impression though, was a very dirty and outdated office. Literally hair and dust bunnies on the floors and bottoms of equipment. Plastic folding chairs in the exam rooms. The support staff uniforms looked old, wrinkled and dirty. I will give it a couple more tries, but if they can't be bothered to present a clean dental office, what else are they slacking on?

What a blessing to have trusted my dental care to eby dentist office! The quality of care is…read moresuperb with professional staff and a clean and modern work environment . I switched to Dr Eby after a revolving door of dentists at Merit dentist with sub-par care. I highly recommend Dr . Eby and this jewel of a dentist practice in Okemos.

Absolutely the best in all ways. The whole office team has been efficient, kind and considerate of…read moremy many fears and concerns. Dr. Eby has been my dentist for years and has given me great care and good advice.

I've been going here for a couple years since my main dentist retired. I was nervous to change…read morebecause I have a lot of dental anxiety and have had some bad experiences. I'm so glad I came here. Everyone at Dyras does a wonderful job of being friendly, patient, and thorough. They have top of the line technology to take pictures and images and track changes over time. The desk staff, hygienists, assistants, and dentists are all friendly and helpful to make sure I am okay with next steps and have all my questions answered. They have been able to quickly and accurately tell me how much a procedure will cost after insurance. I feel like I am in good hands with my care. Both for today, and the future of my teeth.

The practice has went down hill a lot since Dr Hutchinson retired. The family atmosphere is no…read morelonger there. We are being billed incorrectly most of the time. They will always correct it but it shouldn't happen that often. I like the tools they use. Not nearly as painful as going to the dentist was 30-40 years ago. The hygienists are pretty good but don't always explain everything about a procedure. I've been surprised before.

They love to do crowns. Make sure it's absolutely necessary and get a second opinion from another…read moredentist office before moving forward with them.

I had seen Dr. Valley for many years and thought so well of him that I even continued to drive…read morethere after I had moved an hour away. This is why I felt so betrayed when his associate, Dr. Baker, supposedly a "pediatric dentist" burst into the exam room and launched a violent verbal assault at my teenage daughter for unexplained reasons. He screamed at her at the top of his lungs "Are you a BABY?!? You need your MOMMY in here with you?!? I have 4 year old patients who are less scared than YOU!". It went on and on. She was sobbing and shaking and he was so loud that the receptionist came running. I still can't comprehend what triggered this, I guess he was personally offended that she was very anxious and scared. I had told the receptionist that she was not only very anxious/dealing with PTSD from prior difficult medical experiences, but that she was also very self-conscious and ashamed because of this, so she would cope best if they just go on with things and don't don't draw any extra attention to it. I don't know what she then said to HIM or what he heard in response, but his response was the most unhinged and unprofessional behavior I have ever witnessed. The receptionists and hygienists were mortified and apologized profusely for his behavior. Office manager (Dr. Valley's wife) offered a bland, profesionally distanced bit of nothing. Dr. Valley said nothing, did nothing, never called us for any kind of a debriefing, apology or to check on my daughter. I expected more from him. His silence told me all I need to know. The next dentist we saw reviewed the records, and their professional opinion was that what they were calling cavities were not, and she did not need the fillings.

He is so rude, very expensive .They should be a zero star. We went there we left and now we go to a…read morevery friendly nice place and the dentist is very nice we don't pay an arm and a leg for our teeth anymore .0

Fantastic Dentist. Don't believe everything you read regarding the previous review. There are two…read moresides to every story. This "patient" is a lunatic and wrote a scathing review because she didn't get her way. It's a shame that such a fantastic dentist's reputation should ever be called into question. Dr. Hidlay offers dental countries to retired priests and nuns in the Lansing area. He's a good person and is highly respected in his field.