Drove all the way from Lansing after calling them about an urgent need. They told me come in the following Monday. I arrive only to be told my appointment was a month out. Then they act like I am the problem. I just needed to have someone (ANYONE!!!) LOOK at a tooth that I was concerned about. I thought I had lost a filling or chipped and wanted it fixed before I got on a transcontinental flight and moved to France. Plane rides can affect teeth due to the varying pressures. I was very clear on the phone that I was moving to France in two weeks and why I was concerned and that this was of an urgent nature and then they put me in a month later?!!! The only reason I would drive the distance that I did is for a wonderful hygienist I followed all the way out to Saint Johns from Lansing named Amanda. Dr. Connolly I have never been impressed with and has a not so great manner, rude actually. So I am glad I am moving and won't have to deal with this place anymore!!
I didn't post this when it happened (February 2025) because I wrote it in my car as a threat to get them to find someone to look at my tooth while I waited. Then their very nice new dentist Dr. Cagan fixed my filling the next day and I thought all is well that ends well. But now I am learning that Amanda, my hygienist, is leaving to go to another office and I have to say I am not surprised at all given the toxic narcissistic energy that exudes from that office! I hope of Amanda's patients find her at Dr. Eby in Okemos! And it is to communicate that info that I decided to leave this review to warn others and help Amanda's patients find her because I would want to know where she moved to and move again with her. I doubt this practice will inform HER patients, despite them asking. They won't stay as she was the reason many people are even there. I wouldn't continue the drive without Amanda, if I still lived in the area. St. John's Dental Care's complete and utter loss on so many levels. Yelp saved my draft from before so pretty easy to just update! read more