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Gentner Amy M DDS PC

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

Services - Gentner Amy M DDS PC

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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3 years ago

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St. Johns Dental Care - The bruising a nd swelling I experienced from St. John's dental practice after extractions.  Avoid St. John's dental and "Dr Connelly, "

St. Johns Dental Care

(5 reviews)

Drove all the way from Lansing after calling them about an urgent need. They told me come in the…read morefollowing Monday. I arrive only to be told my appointment was a month out. Then they act like I am the problem. I just needed to have someone (ANYONE!!!) LOOK at a tooth that I was concerned about. I thought I had lost a filling or chipped and wanted it fixed before I got on a transcontinental flight and moved to France. Plane rides can affect teeth due to the varying pressures. I was very clear on the phone that I was moving to France in two weeks and why I was concerned and that this was of an urgent nature and then they put me in a month later?!!! The only reason I would drive the distance that I did is for a wonderful hygienist I followed all the way out to Saint Johns from Lansing named Amanda. Dr. Connolly I have never been impressed with and has a not so great manner, rude actually. So I am glad I am moving and won't have to deal with this place anymore!! I didn't post this when it happened (February 2025) because I wrote it in my car as a threat to get them to find someone to look at my tooth while I waited. Then their very nice new dentist Dr. Cagan fixed my filling the next day and I thought all is well that ends well. But now I am learning that Amanda, my hygienist, is leaving to go to another office and I have to say I am not surprised at all given the toxic narcissistic energy that exudes from that office! I hope of Amanda's patients find her at Dr. Eby in Okemos! And it is to communicate that info that I decided to leave this review to warn others and help Amanda's patients find her because I would want to know where she moved to and move again with her. I doubt this practice will inform HER patients, despite them asking. They won't stay as she was the reason many people are even there. I wouldn't continue the drive without Amanda, if I still lived in the area. St. John's Dental Care's complete and utter loss on so many levels. Yelp saved my draft from before so pretty easy to just update!

My family just moved to the area in 2021 and I'm so grateful we were able to find this practice. I…read morehave 3 children, between the ages of 8-16, who have never had any bad experiences here.

Gentner Family Dentistry DDS PC - Team training

Gentner Family Dentistry DDS PC

(4 reviews)

BUYER BEWARE. This practice is corrupt and does not have your best interest in mind…read more Everything started out fine- I had been taken advantage of by another dentist, and I decided to try Gentner Family Dentistry (Now Graceful Dental Innovations). She confirmed that I did not have cavities in ALL my teeth as the previous dentist said, and I was put to ease. During the second visit, I was told my bite was all off and would create problems down the road- I would need crowns and more dental work unless I did a high-tech bite assessment and bite fix to the tune of $1,000 or more, depending on what I needed in the end. I said I would think about it. In subsequent visits, I was told that I needed a bite guard because there was evidence of "grinding," and I was in danger of wrecking my back molars. It would cast $800 for the bite guard. Again, I said I would think about it. I was also told that my gums looked stressed and that I should purchase expensive "sensitive teeth" toothpaste from them. Over the course of a year on this expensive toothpaste, people were asking me if there was something wrong with my teeth- they were completely stained. When I went back to the regular toothpaste, my teeth looked clean again. If I had let the staining go, I would have ended up with more cavities. The last straw was when I was shown to a 3-D X-ray machine. During this visit, I was told that I was headed for complete dental ruination because my bite was so bad. They said I had to go through the $1,000 bite assessment or else I would do irreparable damage. At the end of this visit, I was told that I owed $350. I asked why, and they said that my insurance didn't cover the 3-D X-ray. I asked why they didn't warn me about this before the X-ray, and they just said they didn't and that I would have to pay. I decided to take matters into my own hands and had the practice send my expensive 3-D x-rays forwarded to a different practice for a second opinion. According to the second opinion from a dentist who graduated from the SAME dental practice, my bite was fine, I did not need a major bite assessment, my teeth were not headed for ruination, my insurance DOES cover 3-D X-rays, and if I wanted a bite guard, it would cost $400.

My 3 kids ALWAYS love coming here and look forward to their next visit. At our most recent visit my…read moredaughter was admiring a specific pencil case on display in a back to school supply drawing in the office. When we came back two days later for my son's appointment the Dr. had got each of my kids a new pencil box. They loved them! The kindness and caring they showed by taking the time to go above and beyond for my kids is appreciated more than they know. Thank Dr. Gentner and staff!

Gentner Amy M DDS PC - generaldentistry - Updated May 2026

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