This review is based on a 3pm follow up appointment for my daughter from a tooth removal the…read moreprevious week. I wasn't at that appointment, so I can't review that one. We arrived 5 minutes early and checked in at the window. We sat in the waiting room for about an hour before I went up to ask questions. I realize delays happen in a medical office and me harassing them isn't going to get us called back sooner, but I was at my breaking point. Apparently there was some emergency surgery causing the delay. Like I said, the delay is not what is upsetting. It's the lack of communication. They could have called before we arrived and notified us they were running behind, or let us know when we checked in or at any point while we sat there waiting and apologized or offered to reschedule, but apparently none of the 4-5 women working in the reception office could be bothered to do such a simple and polite thing. The appointment itself took literally 2 minutes. What a waste of time. I should bill them, because you know they would have billed us if we didn't show.

I love this dentist. The entire staff is incredible and I've worked with three of the dentist…read morethere. They first fit me in for an emergency chipped tooth, and they really saved the day. Super professional, courteous, and the equipment seems to be top quality. Definitely recommend.

Great experience from the minute I walked in the door. Very professional staff, great bedside…read moremanner, state of the art technology that lead to a very thorough examination and finished results. I felt like I was truly cared for. I was given real data including detailed digital photos that you could clearly see what the dentist was seeing. Went in for a broken molar, and walked out with a permanent crown all within 3 hours! I would highly recommend this place and dr. Lonier!

I had 2 impacted wisdom teeth that have been trying to come in for 10 years. My dentist kept…read morereferring me to get them out but I was terrified and so I kept putting it off. Eventually, I decided it was better to get it over with than continue having issues every few months. I called to set up an appointment with Dr. Mauro (I found him through my insurance) and the lady who answered the phone seemed nice enough. I though it was weird that she wanted to schedule me for my consultation and surgery back to back but I went with it. She had an opening that same week and a couple more in the following weeks. I was still nervous so I put it off about 2 weeks. FF Day of appointment, I get there and realize they have a dog in the office which threw me completely off. The front desk staff seemed pretty nice and got me all set up with papers. I asked if they had gotten any records from my dentist and they said no... I thought that was weird but I don't know if it's even necessary. I was called back to do my panoramic x-Ray and was immediately whisked away into a room to be prepared for surgery. Now, I had done my research on Dr. Mauro and knew that he had been called "rude" and "abrasive" so I was prepared to kind of proceed with caution. I was really nervous and I know I can get on Drs nerves with all of my questions. He came into the room to go over the x-Ray and explained that I only had 2 wisdoms on the bottom (I knew that and thank goodness) and that they were bone impacted (did not know that). I asked how long he thought It would take to get them out and he said 20min total but that he would have to drill some bone. He also explained that one was sitting right on a nerve and my chance for nerve damage was 15%. I told him I wanted lidocaine only but that I get nervous with it (makes my heart race) and he offered something called carbocain which is apparently lidocaine without the epinephrine. I declined (didn't want to try something new on such a scary day). He put me in the next room and put some numbing gel on my gums and gave me the lidocaine shots - kind of abrasively. My dentist is very gentle with this part so that was a little scary for me. I asked to listen to headphones, he said of course. He went right in and did his thing and had both teeth out in under 10 minutes. It was SO easy and pain free. By the time the lidocaine started wearing off, I could feel a stitch poking me and so when the office called to check on me, I told her and she had me come back up there so they could fix it. No problem. In conclusion, I will say that he isn't the most gentle, sympathetic, or personable guy, but he did a damn good job. He did tell me as he was finishing up that I don't have any sockets, he's stitching them up so I wouldn't have to worry about dry socket... I looked it up and it says you could still get dry sockets with stitches so I don't know... I had this procedure done about 19 hours ago and am ok. Ice on 20 min, Ice off 20 min. I'm only taking regular Tylenol for pain (my choice). I'm also taking amoxicillin to prevent infection (normally I wouldn't but again, get have a dog in the office)... So far so good but the procedure itself was a breeze!!

I Highly Recommend Joseph V Mauro, DDS for any & ALL Your…read moreOral Surgery Needs. This Recommendation is coming from someone who gets anxious from going to any & every dentist. Dr. Mauro, & his Dedicated, Knowledgeable, Friendly Crew, did a FANtastic job in every aspect of their Profession. Answering my questions & putting my mind at ease was just the beginning. I was Surprised that I was virtually pain FREE after each procedure. My first procedure was a Tooth Extraction, with minimal pain afterwards. My second procedure was removing a piece of an old Wisdom Tooth & I was pain FREE afterwards. I was moderately sedated, & the entire procedure was done & over before I knew it!! Thank You Doctor Mauro & Kind Crew!! Infinite LOVE & Infinite Gratitude. With Love & Respect, PamELa PurcELL-Purdy

I come here regularly for the high quality staff and beautiful office and location. But I am SO…read moregrateful for the professionalism and responsiveness of Dr. Hinterman and Dawn, who saw me the same day as my recent accident knocking out a permanent dental bridge and getting me fixed up so I could take my vacation a few days later. No one I met on vacation knew my front teeth were temps - they were fabulous and have worked past their normal closing hours multiple times to help me out this year when I have had emergency & unplanned dental needs. EXCELLENT SERVICE!!!

I am thrilled to have found this practice. With my long history of dental problems, I have seen…read moremany dentists in multiple states through the years. I found HitnermanDental when I was unable to schedule an appointment for a non-emergency issue at my dentist of long standing for three months. Arrgh. When I called this practice, they were pleasant and accommodating and scheduled me to come in with the week. Upon arrival I was greeted a cherry, personable staff, one of whom whisked me to the exam room right away. The doctor's assistant arrived promptly followed by Dr. Hinterman in a brief few minutes. After discussing my concerns and conducting an examination, the doctor recommended a course of action that I was comfortable with and that made sense. It was a remarkable experience; rarely in a doctor's office do I feel as though I have the full, focused attention of the medical professional before me as I did during this encounter. I wholeheartedly and unequivocally endorse this practice.

I am a very cautious person when it involves someone tinkering with my body and I have had some…read morevery bad experiences with dentists. These folks are very professional and personable and they made my visit a good experience (as good as a tooth extraction could be, anyway). Dr. Vincent was a nice guy and his staff treated me like a person, not simply a patient. Hopefully, I'll never need to visit them again.

The staff was very nice. However, Sean Park needs to be in less of a hurry. He needs to learn,…read morecaring, compassion, and gentleness, especially with the elderly . I'm eighty-one years. needless to say, this wasn't my first rodeo having teeth extracted. He didn't make sure I was painless before he started extracting tooth 31. Worse pain I have ever felt with my last previous dentists. It was barely numb before the pliers went to work. It all ended with with a dry socket (you don't want one of these.) Ended up going back to my dentist of 20 years, where he had to rebleed the socket and pack it. After two weeks, It is now finally healed. incendently, I followed their post-operative instructions to the letter. I will not go back to this outfit.

I will be totally honest, I am deathly scared of dentists and don't get me started on my last oral…read moresurgeon. However I finally found an establishment that knows how to help keep you calm and keep a smile on your face even when they are working on you. Not only did he tell me he would treat me like family but he kept his promise. I felt nothing it was over before I knew it. His assistants were amazing as well. Keeping me company while I was waiting for the numbing to kick in and even answering every question I had. I also want to add that later that night, I received a call from Doc making sure I was OK to answer any questions. I will not go anywhere else. Hands down amazing. Thanks again!!!

I would chew tinfoil before going back here! If you decide to go and while sitting in the chair he…read more(the Dr.) tells you that for an extra $36 dollars he can make the procedure a little less painfull and then the next week you get a bill for $360 then you should have listened to me.. If you decide to question him about it he will accuse you of calling him a liar and refuse to talk further, he will even go as far as to make his nurses back him up (the $36 dollar procedure was because he said novacaine wouldn't work), he had his assistant say, when confronted with the discrepancy, "I gave you two shots of novacaine and it didn't work so your anesthesia was mandatory".. Have you ever had a novacaine shot and forgotten about it? Well I guess forgetting two is common... This is such an easy scam for him because what can you do, not pay the bill and have it go to collections? Its a small enough amount that one person would spend more than the bill to fight it but large enough that a few of these a week probably pays for his cottage up north. One star for Lansing Oral Surgery is being generous...

I absolutely LOVE the whole staff at Smiles of Michigan! The facility is clean, organized and…read morepunctual. Everyone are on board with what is going on with myself and family ( I so appreciate their team work). They are very personable as well as flexible with scheduling and payments. My family and I have been patients for over 10 years!

From the owner: Dr. Lucila C. Martinez of Smiles Of Michigan, PLLC creates a warm and inviting atmosphere within…read moreher dental office in Okemos, Michigan. She and her professional staff are dedicated to making every dental visit an enjoyable and educational experience. All patients will be treated like family, and will leave the office feeling like they have just spent a relaxing moment in time visiting with a friend. Your experience will be exceptional because of the absolute commitment made by Dr. Martinez to enrich and enlighten her patients with proper dental knowledge and techniques in a truly state-of-the-art dental office. Patients can immediately view their dental concerns on a television screen with the use of an intra oral camera, the latest in dental technological devices. See what your personal dental problems consist of, and learn what the best course of action will be to best help your situation. The office is highly attentive to the demanding schedules of families and profession als. Office hours are varied and flexible to meet the active schedules of students, the hectic schedules of parents and the crammed schedules of executives. We provide many evening and weekend appointments, an all day Friday schedule, and emergencies are addressed promptly when they arise.