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    Eby Dental Care

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    3 years ago

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    Christine Tenaglia, DDS

    Christine Tenaglia, DDS

    2.8(5 reviews)
    1.1 mi

    What a wonderful experience I had for my TMJ issues. The staff was so kind and made me feel…read morecomfortable, and the office was beautiful and unique.

    Consumer beware! Do your research and look at other 1 star reviews, unfortunately this situation…read morewas not unique. I came in today for an ortho consult, even the front desk person admitted its not the docs specialty but they could see what she could do and I could have a consult. Since I only needed a retainer and they were close by I came to see for myself. Turns out she was not comfortable in what I was asking and charged 6x what others are without even looking in my mouth besides having me smile briefly, rest of time consisted of a tour of the office (bathroom, coffee, etc) and the dog gave me an over priced quote which should never happened over the phone then I was charged $80 for a consult which I wasn't made aware of until I left. when I questioned this, the front desk person had Christine come out and I expected to hear from her that maybe they are sorry but that's their policy etc.. but instead she raised her voice and was condescending and kept encroaching on my personal space despite me backing up repeatedly and letting her know she made me feel uncomfortable. She got mad and said you wouldn't go to Meijer and leave without paying for milk. She was clearly being hostile so I complements disengaged and said I was uncomfortable and would pay I just want to leave. Despite not arguing with her, she kept getting closer and closer in my face and i kept backing up and repeating myself after I paid about how uncomfortable she was making me and that I was ready to leave. I cannot imagine any worse treatment, do yourself a favor and find a professional that will be up front on their pricing and better yet that will offer complimentary consultations to ensure you're a good fit and definitely stay away if you don't enjoy being disrespected. Regarding your reply doctor Tenaglia, I cash guarantee your office did not inform me of the cost, please check your records. And as I'm new in town I checked with my former orthodontist and others in the area and they were shocked at what you did, completely unprofessional and disrespectful. And please do tell how it helped to get in my face and raise your voice about not going to Meijer without paying for milk when I was allowed you and your office nothing but respect. I was ripped off and misguided and it's sad that's the way you have to make your money Christine Tenaglia, DDS

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    Christine Tenaglia, DDS
    Christine Tenaglia, DDS
    Christine Tenaglia, DDS

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    Burkhardt Pecora Bloomberg Orthodontics - Okemos Location

    Burkhardt Pecora Bloomberg Orthodontics - Okemos Location

    3.2(9 reviews)
    0.2 mi

    I've been to Burkhardt Pecora for both braces 10 years ago and now Invisalign due to not wearing my…read moreretainers enough and having some shifting with my teeth. They always are so friendly and do the best job possible. The office is super clean and the environment is great there. I highly recommend their office!

    The actual services they provide appear to be of good quality and effective so far, as we are only…read morea few months into my daughter's braces. The office itself is bright and clean. The staff attitudes/friendliness vary wildly from overly giddy to aloof to downright confrontational. After a few visits, we were sent an invitation to do an online survey, which I filled out. I graded them poorly in one area because I think it is odd/ridiculous that a service provider would only schedule followup appointments between 9 and noon, which is a time that 95% of their clients (kids) are unavailable (in school). I'm aware of many orthos in other areas that have early morning/evening/weekend appts, for these visits, which is much more customer friendly. A few days after the survey, we started getting calls from the office. Each time, we were not available to take the call. This led to a phone-tag thing that over a few weeks consisted of 10 calls. Since they don't have voicemail at the office, I asked someone to take a message. They refused. So I asked for an email address. They refused. So then I posted a note on their Facebook page, asking them to kindly stop calling. The calls ended. A few weeks later, my wife took the kid in for an adjustment. My wife was asked to come back to the treatment area, which was unusual. Once in the room with our daughter, one of their staffers verbally attacked my wife. "What's the deal with you posting on Facebook?!? " Etc. My wife was shocked and totally unaware of anything, since I had handled the survey and subsequent phone calls. Especially concerning was the fact that our daughter was in the room and completely embarrassed. After composing herself, my wife stopped the staffer's rant, returned to the front desk and asked to see the manager. Once sitting down with the practice manager, my wife explained the situation. The manager apologized profusely and said the staffer was inappropriate and would be reprimanded. The problem here is that with braces, you can't really just change providers mid-stream. So we are forced to maintain a relationship with this office, even though we all cringe at the thought of visiting this facility. My wife now refuses to step foot in the place. This week, we had a return visit for another adjustment. No problems this time.

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    Burkhardt Pecora Bloomberg Orthodontics - Okemos Location
    Burkhardt Pecora Bloomberg Orthodontics - Okemos Location
    Burkhardt Pecora Bloomberg Orthodontics - Okemos Location

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    Eby Dental Care - oralsurgeons - Updated August 2026

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