I woke up on a Sunday with severe pain on the right side of my mouth that was extremely swollen. I…read morelooked on line for a dentist that was near me because i didnt have one, and made a Monday appointment. I was terrified, but I didn't have a choice. I had to have several teeth removed and I had a very good experience from a medical perspective. Dr. Grimm is thorough and works quickly but diligently. I plan to continue going to his dental office to ensure I keep my teeth healthy. I have recommended his office to two co-workers and hope they also have a good experience. Thank you Dr. Grimm for relieving my pain and taking such good care of me. Kudos to his lovey assistants they are all very patient and caring.

This places was amazing I was in and I was out I had a terrible cavity and it was killing me and…read morewhen I walked in I felt like I was actually part of the family they prioritized me and made sure that everything was all right throughout the entire process the dentist that I had was amazing. He was so nice and understood what I needed.

The staff was very nice. However, Sean Park needs to be in less of a hurry. He needs to learn,…read morecaring, compassion, and gentleness, especially with the elderly . I'm eighty-one years. needless to say, this wasn't my first rodeo having teeth extracted. He didn't make sure I was painless before he started extracting tooth 31. Worse pain I have ever felt with my last previous dentists. It was barely numb before the pliers went to work. It all ended with with a dry socket (you don't want one of these.) Ended up going back to my dentist of 20 years, where he had to rebleed the socket and pack it. After two weeks, It is now finally healed. incendently, I followed their post-operative instructions to the letter. I will not go back to this outfit.

Doctor was kind and calming during root canal. Staff was quick and helpful. The procedure was…read moreeffective and healing was quick.

Top quality care I see Dr Ferraroh (sounds like Ferrari) probably spelt that wrong but been comming…read morehere for 3 years I moved away 2 years ago and drive a hour just to come here. the front desk ladies are the best , very welcoming and warming all around great staff. Dentist take pride and care in their work and go over best options for your needs. Honestly best dentist ive been to in years also affordable and have plans for people who don't have Insurance!

This is a great local dentist. The hygienists are very skilled, gentle, kind, and knowledgeable …read more The office staff is friendly. The location is newly remodeled and conveniently located. My family and I have been going here for years and have never had a bad experience.

I had an excellent experience at the Lake Lansing office. the staff was top notch from the…read morereceptionist to Dr Yousuf to his assistant Sarah. Also Jen whom did my initial consultation. The first couple weeks were uncomfortable after pulling and putting my temporary teeth in, but after that everything went smoothly. Very compassionate and extremely gentle. Always asking if i was comfortable or if i needed anything. If i had questions I would call and get an answer immediately. So many good things to say about them. Their office was very clean. I would definitely refer this place a million times over!!!!! Thank you for the care and the great experience. It was worth every penny!!! Lyn M

Dr. Grady is so knowledgeable and uses hollistic care. He knew how my rare connective tissue…read moredisorder and list of medications affects my dental health, and provided recommendations that were well suited to me. They don't take my insurance (BCBS-Illinois), but I'm coming back for complicated procedures anyway because the care is THAT good. They also offered me payment plan options and accept care credit, so I was able to find a way to cover my care.

I feel very comfortable and safe with Dr. Grady and his staff. I have had a lot of painful dental…read morework done over the last 50 years due to a serious accident when I was 19, and not all of it was done well. Dr. Grady is so knowledgeable and does not mind sitting down and explaining things to me. He's not only a great dentist, but also a really great and compassionate human being. He's a keeper!

They love to do crowns. Make sure it's absolutely necessary and get a second opinion from another…read moredentist office before moving forward with them.

I had seen Dr. Valley for many years and thought so well of him that I even continued to drive…read morethere after I had moved an hour away. This is why I felt so betrayed when his associate, Dr. Baker, supposedly a "pediatric dentist" burst into the exam room and launched a violent verbal assault at my teenage daughter for unexplained reasons. He screamed at her at the top of his lungs "Are you a BABY?!? You need your MOMMY in here with you?!? I have 4 year old patients who are less scared than YOU!". It went on and on. She was sobbing and shaking and he was so loud that the receptionist came running. I still can't comprehend what triggered this, I guess he was personally offended that she was very anxious and scared. I had told the receptionist that she was not only very anxious/dealing with PTSD from prior difficult medical experiences, but that she was also very self-conscious and ashamed because of this, so she would cope best if they just go on with things and don't don't draw any extra attention to it. I don't know what she then said to HIM or what he heard in response, but his response was the most unhinged and unprofessional behavior I have ever witnessed. The receptionists and hygienists were mortified and apologized profusely for his behavior. Office manager (Dr. Valley's wife) offered a bland, profesionally distanced bit of nothing. Dr. Valley said nothing, did nothing, never called us for any kind of a debriefing, apology or to check on my daughter. I expected more from him. His silence told me all I need to know. The next dentist we saw reviewed the records, and their professional opinion was that what they were calling cavities were not, and she did not need the fillings.

Best dentist ever. From a basic cleaning to a more complex visit like a root canal. Best experience…read moreI have ever had at a dentist.

Icy dental is my permanent dentist professional. the entire staff is amazing and very attentive. I…read morewas able to get my teeth prepped for a bridge and teeth set within two week as an emergency patient.

Let me start by saying--I hate going to the dentist. It takes more mental preparation than running…read morea marathon. I need to hype myself up just to book the appointment, and then double that to actually show up. But, a friend recommended Derksen Dentistry, and after some extensive (read: borderline obsessive) research, I decided to take the plunge. I needed an advanced root canal and figured, why not throw in a cleaning while I'm at it? The first thing that set the tone was my call to Susan. She was so calming and reassuring that I felt like I was calling a life coach, not a dentist's office. She promised me they'd make my visit as relaxing as possible, which is a tall order when you're about to face down a drill and some sharp objects in your mouth. When I arrived, I was promptly greeted (on time, too, which felt like an anomaly in itself). The assistant was super helpful, constantly checking in with me during the x-rays, which was nice since I was pretty sure my mouth was about to go on strike from all the poking. Then came Dr. Derksen. Now, I'm not the type to buy into "auras" or anything, but this guy had an aura of, "Hey, I've got this. You can relax." I felt it. He triple-checked to make sure I was completely numb before starting the root canal--because apparently, "feeling your teeth getting drilled" is not on anyone's bucket list. The whole process went smoothly, and to my surprise, I didn't leave feeling like I'd just fought a battle with a power tool. What really sealed the deal was that they followed up the next day to check on me. I mean, where else do you get a dentist who cares enough to make sure you're not secretly plotting your revenge on him for the trauma? Long story short, I walked out of Derksen Dentistry with all my teeth intact and a new, surprisingly positive outlook on dental visits. Dr. Derksen, you've earned a lifetime patient... just maybe not a lifetime of root canals, please.

Dr. Derksen explained every step of the process. Not only is he an excellent dentist, but he is…read moretruly interested in his patients and their lives.