Very good store for organics or conventional items, prices are middle range, but reasonable. Their…read moremeat department is one of the best in Kelowna with a large selection of free range, specialty and wild meats, turkey (JD farms, yum!), chicken and salmon (wild sockeye - excellent). The produce department is usually well stocked, and the prices and selection quite good. They do support local and BC products. They have a large health and vitamin selection. As a frequent shopper I enjoy their loyalty program, every once in a while I get $20 off. They usually have good weekly sale items on a variety of everyday and specialty items. Helpful, attentive, knowledgeable staff. Convenient highway access with a medium sized, free parking lot. The thing that pushes them to 5 stars for me is their community support. Not only do they provide donations, etc. they have a room that they share with community charity groups free of charge - now that is easily worth a star.

Choices is a grocery store that gives you the choice of conventional or organic products. (I…read moreprefer organic.) http://www.choicesmarket.com/stores.aspx?store=8 I like the prices here.

Been going there for many years and still my favorite grocery store! The freshest produce and meat…read moresections.Just recently discovered the best cinnamon buns ever too.Ordered a Black Forest Cake for my sisters bday last week- was amazing!! Thank you so much for everything ( except maybe increase in waistline- haha!) Wishing you continued success for many many more years

The butcher and the bakery are by far better and more economical than urban fare. A hidden gem in…read morethe mission! The cookies are amazing

Customer service won't return calls so there is no way to complain about service…read more The prices are at least a dollar more than Walmart per non-sale items. The cashiers are rude and push you along without providing bagging help. It turns out that the cashiers must spent a certain amount of time per customer so they are timed. This is a bad policy! The cashiers push other people's items into the area where you pickup your food if you are slower than they want. They do not assist with bagging. Perhaps, they can't given that the store treats them as if they are on an assembly line. Prices are not properly displayed. Help from staff while you shop within the store is non-existent.

Mismanaged and disorganized. Their price check by dairy products has been broken for more than two…read moreweeks,. The frozen products, for instance frozen nans, are just a big mess heap. Produce prices are not properly displayed. You have to use the price check to make sure that your vegetables, for instance mushrooms, are sold for their flyer rice. Some prices are not adjusted to flyer prices and customers have to haggle with the staff to get the right price. The advantage of this mismanagement mess is that if the advertised prices are lower than what it says on the register screen, if you ask for it free, and everyone should, you get the product for free, if it costs less than $ 10. Who ever the manager is, he or she should be replaced.

Over the past six months I have had to take back two items because they were no good. Both times I…read morereceived the same response. I drove fifteen minutes to show them the liver I bought, the day before, I cooked and it turned very green and made my dog unwell. The employee, who was wonderful, called for the manager or meat manager and when they arrived they just blew me off. I went out of my way to make sure no one else got sick and that is the response I get? The same thing happened six months earlier when I returned some lobster that made me sick. Just for reference these are the only two items I have taken back to a store in my life. Overall the employees are wonderful and the management, that I met, are horrible. Please post a sign returns are unwanted and we don't care!

Terrible. Bought an onion, had freezer damage obviously from transport. Made complaint, they…read morebasically told me to get stuffed.

When it comes to indifferent staff this overpriced joint takes first prize. Their deli department…read morewas absolutely awful. Roast beef, hams and cooked poultry products looked like they were ready for the garbage can ( a while ago ). Obviously no qualified supervision, the two younger staff members completely ignored me while they continued their conversation. I did pass my observations on to a management associate who gave me the distinct impression he wasn't interested. I guess Jimmy Pattison ( the owner ) is quite content to offer dried deli products in this high priced store.

I've always liked the Urban Fare from the first one that opened up in Vancouver to this one in…read moreKelowna. Today we come for breakfast after a nice walk from the Hospital. Our search brought us here. It's comfortable , has a good vibe and the people are very friendly and professional here. I almost feel that the service here is better than the ones in Vancouver. Could it be Vancouver has become snobbish? Quite possibly. I understand now why I have so many rally sport friends who like living here. Close to nature. Great roads to drive on. Knox hill climb etc etc.

This IGA is located in a strip mall. Plenty of parking. A few steps there are Save On Foods and…read moreShoppers. Both competing with IGA. Prices are reasonable. I feel like they have very similar sales. B and I came to pick up some Orange juice. His throat was pretty dry. Best part here is that the orange juice was 2 for $7 but we were able to buy one at $3.50. So we are not forced to buy in multiples. IGA is known to have specialty items that you can't get at other grocery markets. Nice to walk in and see what is on sale. The store was very well laid out and everything is neatly organized on the shelves. No chaos. That is good. It is definitely way quieter than Save On Foods. If you are buying the common every day items, I feel like Save On foods would have better deals. Of course not always! Only on selected items.

Yes, it's just another IGA but they do make an attempt to stock local produce in season. They do…read morehave some great weekly specials and I like that you don't need a membership to get those deals. This store is pretty good at supporting the local community too. It is well laid out for a small store, and prices are not any more than other grocery chains (besides the low cost big box places). They receive an extra star for always calling more cashiers to the front if lines start to form, thank you for valuing our time.

I visited this shop few times. It's a great stop to grab groceries, they also carry organic…read morechicken. The one negative thing is that the staff at the till is somehow dry. Recommended though.

Been there many times on my trips to Kelowna and always had a great experience! Welcoming staff and…read moregreat pricing on all their foods and goods. Couldn't have been happier.

Good products and selections, friendly knowledge staff, parking available, carts though not free…read morewere available and plenty of baskets

I just read that a client found this shop dirty and full of drug people. I wonder if she or he…read more was in another city or maybe high!!!!!!!!! I shop at this store and have found it small, older but well stocked and pleasant staff. I take the time to go from West Kelowna , so it must be worth it with three shops within a mile of where I live. Have the nerve to at least leave your name. Ruth Hart

Great selection in all departments. A go to for produce. I like that they promote local businesses.read more

Rare is the time that I'm unable to find what I need. They have a wide array of international…read moreitems, local items and produce. Their footprint is large, but not huge - I can navigate A to Z quickly - I seldom do as their inventory is intriguing. Good bakery, produce, organic, and wine, NA beers. The staff are a cross section of diverse folks; they give back to Kelowna. This is where I shop. 4.5 stars - I don't give a 5 star rating to no one because we are not- cannot be perfection on this here Earth!