I have been using this business for general vehicle maintenance, oil changes, tires, and many other…read moreitems for over 30 years. The current owner, Alan, is the son of the original owner. Alan goes the extra mile for every customer with a well trained crew. He is on a first name basis with many of his returning customers and always greets you with a smile. If you have other mechanical issues, he also owns the Midas shop a few kms up Kingsway that does brakes, exhaust, and other major repairs. I highly recommend this location, especially if you are a fleet owner.

I was charged $928 for a thermostat and coolant and went back four months later for a replacement…read more Richard and Allan refused to help me due to their lack of knowledge and wanted me to come back again for Danny who installed the initial service and ripped me off initially. I've never been so demeaned for being a woman. I called back for a refund after the refused to service me. Meanwhile Richard the owner sat in my car and googled codes he wasn't able to fix. The issue? My mechanic told me later that the tube they replaced in April was leaking, and that's what they refused to fix due to what I believe is incompetence. I called the following day for a refund and Allan told me to come in again and I said I didn't trust their work after coming in and waiting. Allan was extremely rude and dismissive after my long wait to an empty shop. If you aren't in an emergency, or a woman, AVOID this place. They add things to the bill without asking (my initial visit I was charged $100 for coolant I didn't want). Reported to BBB. Awful service. After a lack of info and waiting without answer, I towed my car. The new and trusted mechanic said the coolant leaked and needed a new hose. No one at Jiffy lube answered basic questions and in fact couldn't even find the leak! An appointment to fix the issue never happened. The owner, Richard, spent an entire hour sitting in my car Googling basic diagnostic codes on his personal cell phone. He did not know how to fix the issue, yet I was still charged [Insert amount if you want]. Falsely claiming we scheduled a follow-up is an attempt to cover up a complete lack of basic expertise and a rip-off. Future customers beware.

Many thanks to TONY at Midas Auto in West Vancouver. I had a flat tire on the way to Horseshoe…read moreBay. Even though the shop was full, TONY manages to squeeze me in and get my tire changed and get me back on my way in no time. The service was fast, professional, and kind. HIGHLY RECOMMEND them!

Amazing staff and service. First ever visit to the West Vancouver location and I would highly…read morerecommend and be going back!

What a bunch of rip off artists. Called to ask how much an oil change would be. After 10 minutes on…read morehold, told 139 + tax, but they don't have the filter in stock. After I ask, they say they can have it in noon the next day. I go there at 1:00 pm the next day, am told the wrong filter arrived, and they wouldn't be able to get the correct one until Tuesday because of long weekend. 5pm the same day get a call saying the filter came in (which means they lied to me about receiving the wrong filter). Just before they about to start, he says it's going to be $171 plus tax! That's nearly $200 for an oil change and $32 more than I was told the day before. Guy says he doesn't know who I talked to the day before and that's the price.

I mean, you pay for the speed of service. Almost 200 bucks for an oil change is kinda insane…read morethough. We drove in, we drove out in like, 10 minutes. We needed to drain the oil pan after we added a bit too much. They added an air filter which was only 20 bucks so the oil change was.. well, really effing pricy. Everything is still working though so it's an A-OK experience all around.

I would give them even more than a 5 +. Thier customer service is exceptional. They are a rare…read morebreed in today's market. To them the customer comes first. Doesn't matter what the service work to be done is, they will make sure that any related equipment that works with what they are repairing is functioning properly. Been a loyal customer for over 30 years and always been impressed with their products, services and their professional attitude.

Getting an inspection of my car was made quick and easy by the Tremblays. They even found and…read morereturned my house keys that I had dropped outside the office. Thanks so much Brad.

Mr Lube gets a lot of flack…read more It is your responsibility to not just say "Yes" to everything they suggest. I went in for an oil change. I always get synthetic oil because I understand it's better on the engine long term and lasts longer than a regular oil change. I came with a $15 coupon which they honoured. They recommended I change the air filter for $35. At this point I stopped, THOUGHT, and realized that yes, the air in the car had been stale over the last few months, despite periodic inside/outside car washes. So yes, I agreed to the filter. They then recommended a transmission fluid change for $125. Again, I politely told the mechanic to give me a moment to think about it. I turned to Google and researched transmission fluid (when to do it? How much does it cost? etc.). I though about how my car, a manual transmission, and how it had been jerking a bit after gear changes in the past few months. I checked my service records to see when it had been done last - nearly 100,000 kms ago. I gave them the green light to change it. They then offered to replace my battery. They claimed to have tested it, showed me a little slip of paper to indicate that battery was critically low, and offered to change it for $275. I politely told them to give me a moment, Googled it, and decided I could wait - Vancouver doesn't have a harsh climate, so less of a risk of a battery failure in the immediate future, especially in summer. For $260 I got a synthetic oil change, new air filter, transmission fluid, all of my fluids topped up, coffee, a newspaper, and the mechanic vacuumed the inside of my car. All of this in 15 minutes. Mr. Lube is convenient and efficient. I have never had them screw up their service (e.g. poorly done oil change), so to me they are competent. Yes they pressure you to do more than just the oil change. Stand your ground, do some research, and then decide.

My friend took her subaru outback here for an oil change and was quoted $149.00 Then they phoned to…read moresay that the differential oil needed to be changed and quoted her $199.00 but neglected top say that was just for the ewar and that the front would be also $199.00 Total bill $594.00 for an oil change !

Great Job done. workmanship detailing was very well done and it was done very fast. Very pleased…read more highly recommended

I was having trouble, opening my gas tank lid! I took my car into the body shop and Johnny was so…read morehelpful! not only did he fix the problem, he explained what had happene! so helpful! thank you Johnny!!

Friendly staff. Not pushy. Pointed out some things to be aware of…read more Very efficient and thorough. No appointment required.

Greetings Jason was awesome and caught an absolutely filthy…read morefilter on my A/C. The only thing was no one mentioned a free car wash with a synthetic oil change. Not a big deal as their cost to do the oil change was more competitive than most others in the area. He explained all the details of what was done etc. Wonderful service thank you lu

Amir is amazing! He is very accommodating! He would let you know what you needed in your car…read more Amazing customer service. He did what my car needed.

Amir time after time has been an absolute dream of a mechanic for me, and several friends that have…read moregone to his shop after hearing me rave. I have 6 vehicles and can't say enough about Marci auto.

Fast, not overly expensive but did not reinstall my oil cap. Took a few days for me to spot it…read more Cost of new cap plus the lack of attention to detail does it for me. Won't be back.

Got my oil changed today, it took less than 15 minutes all around! The man who greeted me didn't…read moremake me feel intimidated or talked down too, which is so nice as a young woman. The high mile oil change, filter, engine air filter and fluid check was affordable. They also topped off my windshield wiper fluid when I didn't even ask and didn't charge me for it, which was so kind!

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes