Called for service. Dude came out and spent most of the time with his nose in the phone. Had to…read morewait for another guy to bring part. Instead of prepping the area he spent all the time on his phone. Secondary guy came and they didnt bother to give estmate on any repairs until questions were asked what they were doing. Seemed annoyed I was asking. After they struggled to fix the leak $750 later they said there was a second leak they couldn't fix without rerouting the plumbing and ripping apart the bathroom. Left us with no water. Husband went in and fixed second leak within 15 min. NEVER AGAIN! What a rip off​

Scott and his team are the best! They are extremely professional and will come out any time of day…read moreor night! They helped us multiple times No need to ever call anyone else!

Great service installing a new tankless water heater in my home. Both Scott and Silver…read moreGave great service with a smile.

Fast, honest and fair. They really made sure I was taken care of before I had to leave town. We…read morewanted to be sure I did not have a slow leak that could get way worse in my wall. Scott and Silver spent extra time, they were trying to figure out why my wall was wet without a clear cut source and without tearing it up. They figured it out and did find a leak from my toilet but the clincher is they discovered the one that was damaging my wall is from a bad roof . They were honest, competent and extremely fair. Scott and Silver are the best guys you can ever meet. Plus they are really likable people. If you want honest and fair no one is better. I am highly impressed and will use them again.

Plumber came and provided an estimate, replaced the cartridge. Water still warm to hot. He…read moretroubleshooted all the faucets and warm hot water is throughout the house. Will need to contact my HOA to get this corrected. I appreciate plumbers thoroughness and price was fair due to not being able to correct water temperature.

Jorge was great. Punctual, professional and pleasant. Prices are fair and I would not hesitate to…read moreuse him again!

Excellent service, not to mention dealing with very nice people. Between the young woman on the…read morephone and the plumber, I can't say enough. Highly recommend this company. 5

From the time I messaged them they were here within an hour. Anthony was greatband polite and fixed…read moremy clogged kitchen sink. Not to forget with a very reasonable price compared to estimates I received from other places in the area.

I had a great experience working with Eric. He came out to inspect my old cast iron pipes and…read morereally took the time to understand the situation. He ran a camera through the lines, walked the property with me, and explained everything clearly in layman's terms. He also laid out my options based on my long-term plans for the property, without any scare tactics or pressure to rush into work. Eric strikes me as a business owner who genuinely values honesty and integrity. He clearly has plenty of work and doesn't try to create problems that aren't there. I haven't decided yet whether I'm moving forward with the work yet, but if I do, I won't hesitate to work with him.

OK. I live in one of those older Westside homes. Like many of these homes the original sewer line…read morefrom the street to my home was failing (don't ask). The city considers this repair a homeowner responsibility (after getting a city permit). The street must be opened up to access the main drain. At the same time my across-the-street neighbors hookup also failed. Eric was able to coordinate and obtain one permit and do both jobs opening up the street just once. They were prompt, efficient, skilled and NEAT. This was a huge job and they have my gratitude for their work ethic. Many of the homes here were built around the same time and will be encountering the same problem. I suggest you skip the rest and just call the PROs!!! Thank you Eric and crew

I received continuous updates regarding my appointment, via text and email, I so appreciated this…read morefeature. Jonathan was the technician who helped me today. He was very polite and really listened. He is such a well-rounded individual, he walked me through all the issues and helped come up with a game plan. I appreciated that Jonathan was very knowledgeable and really engaged in the conversation, not just trying to sell something. I was also pleasantly surprised and happy that your company comes out on the weekend and does not charge extra. Being a first-time customer, there was a 10 percent discount that really helped. On their website, there are other coupons, such as military, etc. Every bit helps. One thing that I noticed which I don't ever remember seeing before was Jonathan had foot coverings on when he came inside. He removed them as he stepped outside to do a check. I thought wow, how thoughtful is this. This was so nice to see. I told him he looked like a surgeon! I would definitely recommend this company and have given several referrals to friends and neighbors, which is also a perk, as you get discounts for referrals. The VIP membership plan is great, this company is invested in maintenance, not just making a sale and sending you on your way to fend for yourself. They will come out twice a year for regular maintenance, which really is such a great feature as well as emergency situations. It's so comforting to have this type of support. Unfortunately, I had paid 7k for a complete re-pipe 5 years ago and the company did a poor job. They took the easiest path for them, which resulted in me having to now pay to have the job corrected. But going forward I know that I will be supported and not subject to surprising large bills. Team Rooter gives you a video of their findings and work, which really cements their level of integrity. Team Rooter is invested in present and future maintenance of your plumbing needs. I honestly would give them a ten-star rating if it was possible. The peace of mind is so worth it. The staff are all very nice and professional, courteous, I recommend this company. I highly recommend this company.

Ask for Geovanni Penate…read more This is our second time working with Team Rooter Venture Inc in the Ventura , CA area.     In 2024, we thoroughly researched and contacted multiple plumbers in the area.  This company was able to schedule service right away (even on the weekend).  They work 24/7 and can show up afterhours and holidays.  They also send confirmation texts for appointments, surveys, etc. and emails for invoice and home inspections should you choose.  Team Rooter had the best pricing for our clogged kitchen sink.  We were so pleased with the work they did that we called Team Rooter again in 2026 for a different plumbing problem.  I liked that they had complete records of the last time they were out.  *FYI, after the plumbing work is complete, they send out a report with a description of the scope of work done.   This month, Geovanni was assigned to us and he is the best  - professional, courteous, knowledgeable, and more than capable. He is the type of plumber I would feel safe referring to my grandmother if she had a plumbing issue.  Professional - I appreciated that Geovanni would call and give a 30 minutes heads up before he arrived and he's pretty punctual.  (Can't stand when other vendors or deliveries would give you a 4 hour window so you're stuck just waiting.)  He brought his tools and laptop to visually show up pricing breakdown and clearly explained our options. I want to know what we will be spending upfront. Courteous - Geovanni is so polite and well spoken.  He acknowledged my children and always wore shoe covers inside the house. He is meticulous and he would put things back if he moved them out of his way.  Some areas of our house were cleaner after he left than before he got there.  Knowledgeable - Geovanni also answered all of our questions (and I had a bunch in the 5 days he was at our house).  He explained in a way we understood. If there was something he didn't know, he would figure it out.  And this is how we met Israel, who also works with Team Rooter.  I think it's great that the Simi Valley office works together to get the job done.  I felt very confident that our plumbing would be in order at a reasonable price by the time they left us. *We also got to meet the Jetter operator and Steven (manager I believe) from Team Rooter. Workmanship - Geovanni worked quickly and efficiently.  The plastic and copper pipes he redid look way better than they did before... instead of multiple right angles, he angled them to flow better and reduce a collection of water (which started our problem in the first place).  He also performed some drywall repair after replacing the pipes, and we were very impressed by his drywall work (he took the time to really match the existing walls on multiple floors in our house).  I am just thankful he was able to fix all of our water issues.         If we have problems in the future, I would def call Team Rooter again.  Would recommend to all of our friends and family. I believe they have offices to cover from Santa Barbara to San Diego.

I started off so well! I didn't get the name of the operator who I spoke with about having someone…read morecome out to service my toilet. She was so nice and helpful. And have a really hard time. She made it so easy. The plumbers got here before I did. They were both clean, polite, thorough. Rico is professional but kind. They told me what I needed to do and he made sure to ask if the bathroom was clean. So overall, even though my toilet was stocked up, it was a pretty wonderful experience! Wish all businesses would behave this way. Have that person answering the phone like actually interested in helping me and then having people come. Who know what they're doing and are kind and professional.

Mr. Rooter hydro-jetted and camera-inspected our kitchen line about a year ago for nearly $2,000…read moreand gave us a three-year no-clog warranty. When the sink backed up again, they recommended another $5,289 of descaling and root removal. When I asked why the prior inspection had not identified these issues, I was told, "I don't know who did that work," and that the location had changed ownership and fired all the previous technicians. That response did not inspire confidence. I got a second opinion. The other plumber questioned the root diagnosis, descaled the kitchen line for $250, and said there may instead be a sag in the main line where water collects. The difference in diagnosis, scope, and price was extreme.

If I could give more than 5 stars, I would. Jacob is great. He's experienced, knowledgeable,…read moreprompt, meticulous, respectful, reasonable in price and very responsive. I've been trying to get my condo ready to move in and been dealing with a lot of contractors and every single one of them has been late, too early, gone to the wrong address, or just never showed up. Jacob has been the first one to show up on time and finish on time. His prices were completely reasonable and he was very respectful of my place and my time. He understood my needs and concerns and handled everything perfectly. I couldn't have asked for more. I will use him for everything going forward and will recommend him to everyone.

I've used Jacob for a handful of jobs and I'm very happy with each outcome…read more He show's up on time and preforms good quality work. I Highly recommend this gentleman!