On food alone, this place deserves four stars. The pulled pork and chicken were moist, with sweet smokiness that was just right, not "in your face." My husband and I both got the spicy sauce, which had a slowly evolving sweet heat; you could see red pepper flake in it. My son enjoyed the mild sauce, which he has declared "amazing." We had mac n cheese and collard greens for our sides. While the mac n cheese was good, I am one of those oddballs who doesn't like Velveeta in hers, so I'd have preferred a slightly different recipe. The collards, however, were delicious, with a spicy acidity that tasted like pepper vinegar. I could have eaten an entire bowl full of just the greens. I ate my chicken sandwich with a fork, because the bun quickly soaked through. It was really tasty.
Our only issues had to do with the restaurant itself. First, it was unreasonably hot in the dining room, so I can only imagine it is sheer Hell in the kitchen. Though there were fans running along the floor, you couldn't pay me enough to work in that sauna. Nevertheless, our service was helpful, friendly, fast, and courteous, and both ladies behind the counter were extremely polite and professional. I'd love it if management could make sure they had a comfortable place to work when it's hot outside.
Though the ladies' restroom was clean, my husband said the men's room had some toilet paper in the floor and could have stood a good, thorough cleaning.
Lastly, though we were there during lunch (approximately 12:30) on a Saturday, they had already run out of their sausage, which indicates a potential problem in managing inventory and/or anticipating demand. At lunch time, you shouldn't be running low on anything. Also, despite signage that indicated the restaurant offers tea, none was available at the time of our visit.
The food quality alone will bring me back (especially since you do online orders and catering), but dining in just wasn't the best part of the experience today. Hopefully, with some minor adjustments, that will improve. You've got hardworking, courteous staff, so try not to melt them. read more