(Such a terrible experience, wish there was the option for no stars at all) My daughter went here with a group of friends yesterday and had an extremely terrible experience. Upon arrival, they were greeted by a woman, probably mid twenties to middle aged, with a terrible attitude. This woman showed no respect to my daughter and her friends and had no manners whatsoever. She had the tone of a know it all who had no concern of her surroundings or the impact of her actions on the business she worked for. After being rudely greeted, they entered the skating rink. They had never been to this place before and have said that they won't be returning based on their experience yesterday. They said that it was a madhouse, kids bumping into each other, cussing, screaming inappropriate language and phrases, and being flat out rude. The worst part about this is that none of the employees cared, they were out on the skating floor looking like they were having the time of their life, disregarding all of the terrible behaving children and teens around them. After an hour or two, my daughter and her friends had enough and wanted picked up. Keeping in mind that they have never been here before, thy headed to the place to turn in their skates. The man working at the counter mumbled something to one of the boys. He asked the man working to repeat what he said because he did not understand. The man rudely shook his head and did not repeat what he said, so my daughter and her friends got together to talk about what just happened and what they needed to do to return their skates in order to get their shoes back. From behind her friend's shoulder, my daughter saw the man shake his head and begin complaining about their unfamiliarity of the place's procedures to another young customer, although neither my daughter or any of her friends had ever been there before. The boy who talked to the man heard something about a skate tag, so they went up to the front desk, where the rude woman before was working and asked for a skate tag. The woman, once again, responded with a snotty attitude and no manners. After many questions about their ride home, the woman gave them their skate tags, seemingly throwing them at the group of friends because of the amount of disrespect she displayed . They returned their skates and left the building without being thanked for their business or greeted whatsoever. The staff and atmosphere of Ohio Skate Toledo has set a terrible example for the children there as well as their future businesses. Next time, we will be ice skating in Sylvania, where the staff is much friendlier and the overall atmosphere of the building is better. The experience was terrible and a waste of money and we will not be recommending this place to anyone and will not be returning. read more