This hotel is about 30 minutes outside of Cleveland. We ended up doing a lot of driving. We…read moredidn't care for the restaurant selections nearby. Again, had to drive out a bit. The hotel itself has an amazing staff. Everyone was very welcoming. Rooms were clean and parking is free.

My stay at SpringHill Suites at Solon was a disaster from start to finish. I was part of a group…read morereservation for a church reunion. When I arrived, I was assigned to room 431. When I arrived in room 431, the toilet wasn't clean - to my horror, the toilet was filled with fecal matter (feces). The bathroom was in unacceptable condition. I reported this to the front desk and was reassigned to room 435. I had just arrived from the airport and it was an inconvenience to pack everything up and move to another room. When I arrived in room 435, the bathtub was dirty and there is a huge stain on the ceiling from a previous water leak, which may have signs of mold. The water in the sink near the bathroom would not get hot. On the evening of Saturday, September 19th, the power went out at 10:45 pm for almost 6 hours and was not restored until Sunday, September 20th around 4:15 am. I was on an upper floor, and without power and air conditioning, the room became extremely hot, making it difficult to sleep. The wi-fi also went out due to the power outage and wasn't restored until the afternoon of September 20th. There were a few disabled senior citizens that were part of our group and they were in a hospitality suite in the first floor when the power went out. The elevator wasn't working, so they were stuck on the 1st floor until 3:00 am, and eventually had to walk up multiple flights of stairs with canes. I reported my horrible experience to Steve, the general manager, and he was dismissive of my concerns and combative. He should not be working in customer service. I asked to be compensated for my experience. Initially, he offered Marriott Bonvoy points, which I declined, as I am not sure if I will ever stay at a Marriott property again. Eventually, he took off 1/2 the cost of one night of my stay, which was inadequate compensation in light of my horrible experience. My uncle, who was one of my disabled family members impacted by the power outage, also contacted Steve and was offered nothing to make up for the experience of having to walk up multiple flights of steps, with a cane, since the elevators were not working. Avoid this hotel like the plague.

We stayed here previously when it was a Country Inn & Suites. It continues to remain a good value…read moreand decent stay. We were here for 10 days over the holidays visiting family. Jeanette was one of the friendliest, professional and helpful front desk check in's I have run across. The suite style rooms are spacious and you can close off the bedroom area. That makes for a dark and quiet sleeping area. Fridge, Micro, coffee maker, iron and hair dryer in room. Sink kitchenette area. TV's in both rooms. Hot and cold breakfast options. It was busy over the holidays so ran out of some things close to closing time and seating area was full. Heated pool with towels. Gym area with machines. 24 hour Business center was used for a few days by a small group. Paid laundry available. Comfortable bed with many pillows. Housekeeping was excellent bringing us extra items and new batteries for the remote. I highly recommend and will be staying here again.

Good: - great location near the national park, the freeway,…read morelots of shopping - spacious living room with separate bedroom - clean - the in-room ac unit is good sized and kept the room cool - never heard the freeway traffic - nice breakfast with waffles, eggs and bacon Bad: - the in-room ac unit sounds like a small airplane taking off

From check-in to check-out, everything was absolutely stellar. A++ for cleanliness! Thank you to…read morethe housekeeping staff. Wow! You could have eaten off the shower floor; even the pool area was spotless. The room was comfortable, and temperature control was excellent. Incredibly quiet! I couldn't believe it. Breakfast was quite the spread; thank you to the kitchen staff! Residence Inn Cleveland, hats off to you all for a job WELL done, and thank you for a really wonderful stay.

Pros: Easy to find, plenty of parking for all types of vehicles ( ev also), close to food and gas ,…read moreUber readily available, quick check in, lobby and front desk staff very presentable and welcoming, snack shop if you get the munchies, rooms big, spacious, and clean. Very happy to see 2 tvs w both streaming accessibility, love having a bathtub and full kitchen. There's an indoor pool, fitness room and even a basketball court . My only sadness was I wanted to extend my stay and couldn't due to them being booked. But everything within an hours stay was booked at every hotel! So yes I would gladly stay here again and I highly recommend it.

The breakfast was decent - no freshly made items but a waffle maker, cereals, yogurt, pre made…read morebreakfast sandwiches , coffees and teas. Our room had an odd odor to it reminiscent of an animal. I don't know that they had dedicated pet rooms but it would be a good idea if they did. The suite worked for us with 3 adults and 2 small children. Cleanliness was a little lacking. Charlotte the spider and her cousin were living in the bathroom Overall a decent place to stay and accessible to major restaurants, grocery stores, and the highway

The breakfast is barely passable. Although there is a variety of items, when it comes to…read moretraditional breakfast fare, the options are lacking. The sausages have the texture of a rubber ball and no taste. The bacon is so thin and cooked that if you drop it on the plate, it literally breaks. I am not joking, try it. Eggs vary back and forth between scrambled (decent) and "omelet", which is basically a folded over scramble with some kind of Cheese Whiz. I was happy for the scrambled days. I grabbed a ham and egg croissant and disassembled in order to reposition the items, only to find that the ham was gray. I went to pick up an orange and my fingers sank into mushy mold on the bottom. My last morning I arrived at around 9a and there was about a forkful of eggs left, no bacon or sausage. Pretty disappointing for $149 room night (which, what??). The room was rundown and shabby. The bed is scarcely softer than an ironing board wrapped in a sleeping bag. It was impossible to find a way to be comfortable or stay asleep for longer than a couple hours. The loveseat is so run down that only by sitting in the middle are you not tilted to one side or the other. I've attached photos of the light fixture in the bathroom, the stovetop, and the windows for your perusal. Overall, I would have switched hotels after the first virtually sleepless night if it wasn't for lack of availability in the area I needed to stay. I am still sore from the bed and tired from the lack of sleep. I cannot believe the rate was increased by $30 for my final night. Should have moved to the car. Stay at the Comfort Inn Suites down the street. It's in need of updates, but at least the beds are comfortable.

I've stayed here several times now. It is always convenient. Easy to check in with friendly staff…read moreand the service personnel and a nice hot breakfast with a friendly staff person who helps make sure everything is fresh. The hotel is clean and offers a printer and business center, as well as a place to sit in the lobby and even gather in a side area adjacent to the lobby.

This Holiday Inn Express sits in a prime location right across from a mall. The exterior and lobby…read morelook beautiful. Great landscaping with beautiful flowers, vibrant looking lobby. Unfortunately this is where it ends. I really would like to spread some love here but I cannot give more than two stars. The hallways are dark and dingy. The elevator is dirty. Especially the elevator sill. The gunk in the sill must have been in there for a very! long time. Awful. Our room 308... very much need of an update. The worst was the bathroom. A dirty jet tub, cracked, slippery, no handle bar to hold on to it to get in. I didn't realize how dirty the jets were when I went into the shower. When I saw it I was like: oh my gosh... This is beyond awful. At least the bed was comfortable. Would not stay here again.

Beautiful hotel with lots of food, drink & entertainment options very close by. The Akron Museum of…read morePsychology is one of the most interesting museums ever.

We were passing through Akron and decided to try a unique Marriott hotel. It's in a rehabbed…read morebuilding in downtown Akron which has both pluses and minuses. The inside was nice and the rooms were small but adequate. The rooms have a microwave, fridge and coffee maker. One big drawback is isolation: there are few restaurants or stores nearby. Another is their parking arrangement which is limited and complicated since they use a separate parking garage at the rear of the hotel. Having stayed here once, I would be OK doing it again but that first time was a real challenge. They serve meals but they are typically overpriced Marriott choices and there are few nearby alternatives. In fact, a nearby restaurant, CRAVE, was highly rated but disappointing. It was quaint and our room was fine and met all our needs but overall, I would not recommend it as your best choice if travelling through Akron. Stick to an interstate location IMHO.

We found the hotel to be comfortable with a friendly staff! Most importantly, the room was…read morecomfortable, spacious and quiet. As is always the case with SpringHill, the breakfast is horrible and with an hour left, everything was wiped out. I think you just have to plan on not eating at a SpringHill for breakfast and tempering your expectations on that front.

During the days of 6-22-26 thru 6-24-26. No rooms were ready at check in time. I waited for 6 hours…read morefor a room only to be told no clean rooms were available. Got sent to a Hilton next door. Worst experience of all my Marriott stays. Usually they are accommodating, this was not my experience. They also lied telling me to put down my Marriot rewards number and they would put points and compliment a room. To this day it's still at zeros.

Always love staying at Candlewood suites. This location fairly new. It is in a great location in…read moreOhio. 8 minutes from Quicken loans (downtown Cleveland) and nearly every other surrounding of Cleveland is with 18 minutes either direction. Plus, Top golf is actually right across the street from here. The facility staff is friendly. The actual facility itself is very clean. The rooms are nice size. Normally go for the king suite. Home away from home. Bed is very comfortable as well as the pillows. TV has several channel options including HBOs channels. Surprisingly the water power in the shower was very very good. I hate to go hotel and the shower head drips water! We all love the little bottles of shampoo, lotion etc .BUT here they have a nice installed setup with all the needs, shampoo, conditioner, lotion, hand soap, body wash etc, and personally I enjoy that more.

When not in an airBNB, opt to stay with Candlewood Suites. They have ful kitchens, and provide…read moreplates, cups, silverware and cookware. So if you want to cook you can. Great location, easy access to all of Cleveland. They also provide laundry room, pantry, gym, pool. Lobby is always very clean. Rooms are updated and modern. Comfy beds. Free parking.