The owner is an absolute dick and most of the people he has working for him are rude and always on…read morethe phone or being attentive to everything other than their job. But considering the owner is incredibly rude I'm not surprised his employees are too. Oh AND the gas is watered down. Whole business sucks, save your money! :)

I have always trusted Roy at Marathon in Brecksville. Today he went out of his way to pick up my…read morewife and her car when she had a major tire blow-out and I was not available. We have lived in Brecksville for over forty years and we have always been able to depend on Roy and Joey! Gene Benedetto

Best service and staff. They are the ones to trust! They fix what is needed and don't ever…read moreup-charge you for the work they do.

this gas station is always clean and easy to access pumps, enter and exit…read more when I need to go inside and purchase some thing the attendance are always kind and friendly and helpful.

So I still have yet to see the refund go through on me credit card. Isn't it supposed to take 1-3…read morebusiness days for credit card refunds to process?

I love get go - this location is always super clean and well taken care of…read more The kitchen does a great job with food and managing orders through the self-serve kiosk. Their menu is great and they change it up throughout the months. Staff is helpful. Glad they offer a self-checkout lane to keep the flow of service quick and efficient. They also offer free air for tires here. Personal pizza is a great deal and often a go to, as well as BYO subs. They also offer cold packed lunches from Giant Eagle (grocery store) which are great too and they have Krispy Kreme donuts! Food is not just slopped together but usually looks good once it comes out. Good prices and meal deals good. Coffee is great and love that they have real milk and creamers in a refrigerator/cooler to use.

DO NOT ORDER FOOD FROM HERE!!!!!…read more Was here the other day on my way to Cleveland. This is usually where we stop to use the restroom. On this particular day, the worker using the restroom at the same time as me, left the restroom without washing her hands and went straight back to work behind the food counter. So gross!!! Don't bother trying to talk to management here either. Super rude and condescending. We won't mention that this worker is also a thief. You know what you did and I hope karma smacks you around.

Indoor bathrooms make this place next to perfect. I'd give this 5 stars, but....it's a gas…read morestation! How can you give a gas station 5 stars? Prices are usually the best for gas, but not the night I went. Can be a little difficult to get into...lots of traffic in the area

While trying to obtain lottery tickets out of the machine at the Turney Road location, the machine…read morewould not dismiss any tickets for the megamillion nor the Powerball. I asked to speak to the manager where she could open the machine and see where the problem was, and make the correction. The manager refused to open the machine by stating, she does not have keys to open the machine. As I asked for the corporate telephone number, she went to the office and wrote down the and came back with the keys to the machine. The machine was out of paper which she fixed. That was after she insisted, I needed to play one of the scratch off because she could not give me a play one of the scratch offs, which I'm not a custom to playing and when she fix the machine by making sure the paper was fit properly., The machine began to work. This level of incompetence is unacceptable and I do not believe she is manager material. Her name is Sheba or so she said it is. As she begrudgingly gave me her name. Not only that, she sent her employee out three to tell me that there was nothing that she could do to assist me. Never shop at the store if you can help it unless you don't care about customer service.

This gas station is always clean and well stocked. The two older gentleman that work here are…read morefriendly and helpful. The gas pumps are always in good working order.

This is a combination convenience store called "TrueNorth" - with a Shell gas station…read more Stopped in one evening to pick up a couple bottles of V8 juice and bottled water to take back to my hotel and keep in the mini-fridge. As a convenience store - it has all the convenience store goods: sodas, beer, bottled water, coffees and teas, snacks, newspapers, toiletries, and more. #TrueNorth #Shell

We recently stayed in Independence for a couple nights on a fam' roadtrip. We stopped at this Shell…read morestation on our way out of town to head home. There were plenty of pumps for an easy fill-up. Inside, the store was bright and clean, with clean bathrooms as well. We were tempted by the "Fountain Drinks 89-Cents, Any Size" signs, and grabbed a round for the fam', plus some final candies for the road home. But at the checkout different signs read that the 89-Cents deal was only for gas loyalty club members. Since we don't have this chain at home we though awwe, full-price sodas it is. But the kind clerk without question overrode the register to give us road-trip'sters the stellar soda deal. What a sweetheart! We are planning another fall roadtrip to the Independence area, and will stop here again to fill-up, and sign up for the gas club before we do so we can legit partake in bargain sodas next time. :-)

Nice family run station close to 71. Gas prices are okay, but the strength is the repair garage…read more Run by Al, they are very honest and charge very reasonable prices. We have used them fir repairs for more than 10 years. Nice to have a car wash attached.

I would never recommend this station to anyone with Nissan products. Their service caused my car's…read moremotor to explode on the freeway and they don't want to take credit for the frustration they have caused me. The new owners state they are responsible to what with the old owners. How convenient. I hope they don't think it's over. It's just the beginning.