I can see clearly now the rain is gone! Island windows and doors has been the epitome of what…read morekeeping it local truly means. Mana and his team has walked us through every step of the way from his mobile showroom to the wonderfully clear product. Mana also told me to try and find pricing on his competitors...not even close and not to even sacrifice quality. Unfortunately, we had some busted screens during the process of the home construction, but Kawika (service bruddah) came out checked um, and when he was here I kept asking, what about this one and this one and this one too. He just took them all out, got them repaired and reinstalled them no questions asked. Super Aloha.And this is months after we've been living in the house. Would I recommend....absolutely! Maybe Mana can also throw in a round of golf at OCC as well if you purchase now. Update update, nearly a year later Kawika was very thorough and wanted to ensure our sliding doors were working. He was very tedious and ensured they were installed to the best of his ability. He also noticed walking by some windows that there were some weep holes missing and he offered to fix that too! Kawika accepts tips as snacks are welcome hahaha!

This company has stolen $17,026 of our money (more, since this does not factor in the rising cost…read moreof materials if and when we can afford to proceed with this work, having lost over $17K, or the interest we would have received the past 11+ months on this $). We are now having to resort to legal action. We prepaid the $17K last Sept. 2025 for 3 sliding glass doors and a window. On Sept. 5, Mana told us installation would happen in November. November came and went. Since then we have repeatedly emailed, called and texted both Mana and Paul. We got some response initially, and a promise for delivery in Spring 2026. Spring came and went. We have since been completely ghosted as we have tried to contact them, sometimes daily, asking for an installation date or for a refund. In late July, we sent a letter from a lawyer saying that if we did not receive the materials we have paid for, or a refund within 3 weeks, we would pursue legal action. Unfortunately, this is now what we are forced to do. This company installed windows for us a few years ago and our experience was good. I provided a 5-star rating in 2023. We maintain some hope that Paul and Mana will do the minimally correct thing and deliver the materials we have paid for, or refund our money.

I have been wanting to fix or install a new screen door but didn't know where to start to look for…read moreone .. so the first thing I do for referrals was go to Yelp to look for a company with good reviews. I'm glad I did that because I am very satisfied with Holoholo Screens. I realize no company is perfect and there were some not so good reviews.. but most of them were good. I spoke to Tracy ( the owner) and he was very responsive. He was very easy to talk with and always replied when I texted him or showed up when I made an appointment with him . When I went to his warehouse and got lost ...I called him and he even came out to the main street to look for me and direct me in the right direction to the warehouse. I found my perfect security screen door and am very satisfied with his work .

Originally was happy about communication and installation of screen doors at two properties. Then…read moreone screen door would not remain closed, without locking it. I called and called Tracy. He finally left a message that he closed his business and moved to Kauai. I recommended he update his website. I see that website is still up and it shows they are open. I asked if he could at least give me a tip on how to fix the new door so it will remain closed. He never got back to me. Would not use again or recommend this company!

I went with Windows Hawaii for two new Ali'i windows because I had previously had two Ali'i windows…read moreinstalled by them and had a great experience (2014). Palani came by to get measurements and while on site he noticed the previous windows had fogged slightly. Since they have a great warranty, he scheduled replacements. He sent the A-team of Frank Bolton and Travis Beyer who were courteous and very experienced. They quickly realized they had a difficult transition from ladder to roof and instead of risking an incident they called for backup and the windows were promptly replaced in an hour. There is a reason they have been consistently voted #1. Thanks Palani.

Update 30 June 2026…read more Still highly recommended for their quality, value, and warranty of products and continued excellent service! We bought our windows and screens over 10 years ago from Mario at Windows Hawaii. Absolutely no regrets! We recently had a problem with a window and called Mario. Two days later our window was fixed. This type of excellent customer service is why we continue to vote Windows Hawaii #1! Mahalo nui loa Mario and staff.

I had a leaking door after the two Kona lows and I wanted a few eyes to come over and see if they…read morecould discern where the leak originated from. Kalei thought that it was just the angle of the door jam and that it was simply a matter of too much volume to drain. He checked a few other areas and although we didn't end up doing business he wouldn't charge me for his time even though I insisted. There aren't many business that would do that anymore. I would highly recommend him and he will be my go to for any work that I need in the future. Honest, timely, and efficient. Thanks Kalei!

Kalei, the owner, inspected my sliding glass windows in my condo which was built in 1984. He sent…read moreme an estimate to change the wheels on my windows, to recaulk the insides and whatever areas outside which could be accessed. Sam did the job perfectly. I was thrilled that he was able to dislodge the stuck windows & change the wheels. Then he expertly recaulked what he could access. I am extremely grateful to Sam and Kalei for the work that they did. I felt confident that they could be trusted just like their other customers reported in their reviews of them on yelp. Call this company now before the next storm with south winds arrives due to the climate change.

I had an excellent experience with Darian and Darlene from Malama Screens. From start to finish,…read moretheir customer service was exceptional. They provided a free on-site estimate, arrived on time, and completed the work exactly as promised. They rescreened 8 of my window screens and rebuilt one damaged frame, and everything looked great. What really impressed me was their commitment to making sure the job was done right. A few of the screens were just slightly too large, so they took them back, recut them, and returned to reinstall them. Before collecting final payment, they even climbed a ladder to test-fit the screens on my second-story windows to ensure everything fit perfectly. A special shoutout to Darlene--she was amazing! She personally climbed up to the second story and handled the installation with professionalism and care. The quality of the work was excellent, their prices are very competitive, and their attention to customer satisfaction truly sets them apart. I couldn't be happier with the results and will definitely be using Malama Screens again for additional screens in the future. Highly recommend!

Darian and Darlene were excellent to work with and made sure the job got done right. We had 5…read morescreen doors and 4 window screens all rescreened with a tighter knit "no-see-um' screens because the bugs in Manoa were finding a way through the regular screens. We also upgraded the bottom rollers from nylon to stainless steel, and now everything slides much smoother. I would definitely use them again. They showed up within 24 hours to pick up the screens from our home, which was impressive. I highly recommend Malama Screens & Doors.

LOVE THESE GUYS! My…read morejalousie windows were put in at the construction of the building in the 1970's and over time the salt air eroded them. The panes of glass wouldn't stay in and the cranks would work well or at all. I called another window company first and they said that jalousies couldn't be fixed, that entire window had to be replaced. The price tag was huge. Then I found KKTF. They came and did an estimate that was reasonable and were able to come within my timeframe. I started with just one set of windows as I was leaving on vacation. They did such a great job, I had them come back and do the rest of the apartment. It is like I have all new windows! Fantastic! I highly recommend them. They were very polite and cleaned up after themselves. Truly a pleasure to work with!

I live in a high rise condo that happens to have several "push out" windows that measure about 5'…read morelong x 12" high. Cannot find a generic window screen to accommodate this size, so I began contacting window companies to see if they could help.....and most could not. I called KKTF and got one of those outgoing announcement answering device that informs you that if you want to leave a message for ...... press 1, or if you want to leave a message for ..... press 2........but, as it continued, I hung up and decided I would call back, and perhaps get lucky with a real person. 5 minutes later, I receive a message on my phone screen "Aloha....Leana from KKTF Hawaii. I received a missed call from this number along with a voicemail but no message.... is there something I can help you with?" I immediately thought this woman missed a career working for the FBI tracking down criminals. But, I did call her back and gave her my situation, and she said she could send somebody out to do measurements, and set an appointment up for the following morning at 9 AM with Sam. Sam showed up on time, took the measurements and within a week I received a quote along with another neighbor in my building. I was informed by Leana if we both had our installation on the same day we would save ourselves $50 each. Bingo! Upon completion, Sam arrived and because there was no prototype for me to reference how the screens might look, I was pleasantly surprised of how beautiful they turned out. Kudos to to Leana, because she always returned a call quickly, and always professional and kind. I did call her the day after the install and finally asked why is the business called KKTF....(which, honestly makes no sense to me, but what the hell do I know?) KKTF are the initials to the owners sons name.

I wanted to share my experience as this company deserves your consideration for your window…read moreproject. I believe Coastal Windows will have your best interest as their top priority, just as they did ours through every step of the project. Our lanai went from a dusty, dirty hangout to a clean, weatherproof I-always-want-to-be-out-there living space. Our goal was to replace screened openings with windows to keep out dust, dirt and water. The more window companies I talked to the more ideas I got. However, it was not till speaking with Ernest Chang at Coastal Windows that I was convinced we were making the right decision. Ernest was very patient and actually listened to everything we wanted to achieve with our window project. He helped us work through many details and came up with a solution better than we even imagined. One wall went from 8 screened openings to 4 large sliding windows. When we started we were just going to fill the existing openings with similar size windows. That would have been a huge mistake. This alone set Coastal apart from most other companies who would basically say "tell me what you want and I will let you know how much." Coastal actually consulted and planned with us. It may sound cliche, but that old saying "you get what you pay for" holds true with Coastal Windows. You may pay a bit more, but your end result and your experience from start to finish will be better than expected. Here is what you are paying more for: top of the line windows with no moving parts to break or fail that are designed and built here on island; complete removal of old windows and installation just like new construction ensuring structural integrity and weather resistance; and a vast knowledge of our weather conditions and what works and what doesn't. Breakdown of my experience: Sales process with Ernest Chang: this guy knows his stuff and tells it like it is with amazing tact and respect. He listens to everything and actually hears what you have to say. You could tell he was less focused on the final sale and more focused on what we wanted to achieve that would make us happy. Project proposal: Straight forward and no hidden anything. I'm the guy who asks every possible question and leaves so stone unturned. Everything was communicated clearly and there were no issues or surprises throughout the process or upon completion. Also, every call and email was always returned promptly. Final measurements: These guys came in and made sure they knew exactly what they were getting into and what they would need for install day. If they felt they needed to pull a piece of trim to get a better look, they asked to do so. I am sure they knew they could, but they asked anyway. I respect that they had the consideration for us to ask more than once before just ripping into the walls. Installation: We had 6 very large windows going in and knew it would be a multi-day project. The crew from day one was kind & courteous from the moment they arrived to the moment they left. 5 full days and I never heard one inappropriate word. Now that is a huge feat to achieve with any construction project, let alone a 5-day window install in a house on a hill that has shifted and settled over the years. On top of that, their attention to detail and refusal to cut corners to ensure the best installation possible was just impressive.

Coastal Windows fabricated (3) custom windows for us with a perfect fit and paint color to match…read moreour homes trim color. The decision was easy and not stressful after getting information starting with Erik, touring their production area, then finishing up with Spenser. The installation team was a pleasure and able to install the (3) windows in (1) day. As the glass is made elsewhere and I had custom painted exterior frames, the installation took months to complete. The finished product was well worth it!

Great service! Love my windows. Almost sound proof. Easy to clean unlike jealousy windows.read more

Ok. The owner, Jason Wong, contacted me to rectify the situation. Was very apologetic that they…read moredropped the ball. Made an appointment to fix issue. They need to paint the trim on all windows that were recaulked since white caulk was unevenly spread onto the blue trim. They showed up on time with an apology gift from Chun Wah Kam. . They are cleaning and repainting the window trim as I'm writing this. Happy since we just had the house repainted 4 years ago. I originally chose this company for the lifetime guarantee and quality of these windows. We do love the windows for the past 9 years. Great at blocking out sound and maintaining air conditioning temperatures. It was news to me that the company changed ownership. I'm glad the current owner is honoring the warranty and knew the previous owners personally.