Shannon is a great trainer and more importantly, she's your dog's best friend. Her training price…read moreis not cheap but is certainly worth every penny plus you are welcomed to join her group class for the rest of your dog's life. She's refreshingly informed about dog's behaviours (and misbehaviours,) More importantly, her approach is personalized and she's always ready with an answer just a phone or an email away.

We have a one-year old Rottweiler mix with some fear based aggression issues. After reading…read morereviews, I decided to contact Shannon with the hopes of getting our dog into the Growl Class. Shannon responded to my email right away and we set up a private lesson in our home. The lesson was fantastic. She provided a lot of useful resources for us and showed us helpful training methods. She even spent longer than she had to with us. I was excited for the next lesson. Then my partner and I got busy with work. The Growl Classes are scheduled for Saturdays, so I emailed Shannon and asked what the consequences were if we weren't able to attend all the classes. She said that drop-ins aren't available for the Growl Class. However, it wasn't her, but someone named Jennifer, that was running the class. So she cc'd Jennifer in the email and said that she'll let her address my questions. So I waited. It's been over a month and I never got a response from Jennifer. I know I could have followed-up myself but I was disappointed by the lack of customer service. Who knows, maybe I misunderstood the email altogether and I was expected to email Jennifer directly instead of waiting for a response. Either way, I don't fault Shannon and I would recommend her to anyone looking for private training lessons. Unfortunately, I can't say anything about the classes.

We would like to thank Rob Scheel from Bark Busters for an informative 4 hour training lesson and…read morethe helpful weekly feeds of practice tips. Rob is extremely knowledgeable about dog behaviours and very experienced at using corrective measures to help eliminate all unwanted bad behaviours. We are a working couple living in an apartment building with our little bichon Baobao. Our dog has separation anxiety and barks continuously throughout the day whenever we are away. We've received multiple complaints from strata about the barking issue and we felt really out of options but to send him away after many unsuccessful attempts to correct him from barking. When we searched dog trainers online, Bark Busters has caught our attention with its high rating and good comments from other dog owners. Rob was our last resort. We've decided to give it a try and it turned out to be a great one.

Very expensive $1K and advertised as life long support but I didn't feel the trainer was interested…read morein any follow up sessions.

Really pleased with Raise the Woof doggy daycare. Their online sign up, assessment and booking…read moresystem are user-friendly and keep everything organized. My dogs love it here! Nora is especially great, super caring and hands-on. There is an area for quiet dogs, active dogs and an adjacent outdoor space for their to get a bit of sunshine and to do their business. Overall it seems like a happy place for dogs and they are well looked after and cared for. I also like that my dogs come home smelling like themselves. When visiting other dog care facilities, the smell of urine and or bleach was overpowering. Glad to have found RTW.

My little hazelnut loves raise the woof. The owner, Andrea is so sweet and caring. You get pupdates…read moreon social media as they post pictures of the dogs throughout the day, which is really nice! Hazelnut has also boarded here and has enjoyed it. She has met a lot of great puppy and human friends here.

Serena is an excellent teacher! she is very patient, extremely knowledgeable and wants the best…read moreoutcome for you and your dog She makes sure you don't get frustrated and have fun at the classes. She's very straight forward and will let you know if you're doing anything incorrect. She is known to always have the best treats hidden in her pockets. Highly recommend!!

I've been taking my young terrier to K-9 Best Behaviour for about a year. The training has improved…read morehis basic skills but the best benefit has been the exposure to other dogs. I never have to worry about my dog encountering another in a negative way because he has learned to ignore when he needs to and socialize when he needs to. Classes are affordable and it's a pretty good bunch of people. Serena, the trainer knows her stuff. She is no-nonsense and straight to the point which works great for my family. The dog loves her too which makes it easy to trust her.

I had hired Drew based on a recommendation from a friend and x-coworker and I am glad that I did…read more In May 2014. I had met a women from of craigslist and bought a crazy dog named Luna. Luna was any where between 5-8 months and I would now be her 4th owner. Luna was an extra large puppy about 75lbs a shepherd, boarder collie, retriever cross and facing many health problems as well as behaviour issues that were unfolding by the day. Luna is now between 98-100lbs. Luna was hyperactive, barely knew to sit, would chronically whine, stress bark/scream became reactive (barking and lunging) at dogs, buses, large trucks and would lose complete control if she saw anyone with a ball of any kind. Luna could not focus at all was high stressed, high strung and a handful who is a super athletic dog who is strong. Luna wold turn her frustration to me and jump up and nip and mouth leaving me with busies and often in tears. Drew and I worked for the same company for many years knew of one another but didn't know one another well. Meeting drew on our first consultation I was so nervous I was trembling. My fear was that Drew would tell me that Luna should be put down or was hopeless to train, would have no dog friends and was aggressive. (Something another trainer advised me) I loved Luna and saw her struggles the moment she stepped out of the craigslist posters car and I knew I wouldn't give up on her. Drew is supportive and not once indicated that there was no hope for Luna. Drew tried all kinds of tactics to reach and connect with Luna. Drew helped me perfect my body language and increase my confidence working a strong, working breed. Drew helped me break down step by step every challenge I was facing (and there were many) Every time I needed Drew a solution was provided. It was a struggle and Drew's commitment to Luna was an inspiration and motivation to keep going. Today Luna has peace a gift Drew helped me create with Luna. Luna knows well over 50 commands well, Luna is obedient has learned to ignore all dogs, has actually made dog friends and can be trusted with puppies as young at 9 weeks old with no issues. Luna now walks with young puppies and adolescent dogs giving them confidence and lesson their fear of large dogs. With Drew, you will see immediate improvement and come out of the experience with a plan and confidence to take on any situation. Luna is my best friend and continues to help other dogs that were just like she was in the beginning because of Drew's gift and dedication to dogs. I am forever grateful. Carey Bolduc

We hired Drew to help us with our rescue Australian cattle dog. Before Drew came our dog was…read morereactive and difficult to walk. Our dog was also aggressive with visitors to the house, which was having impacts on our lives. Drew set up a training schedule for us, was extremely knowledgeable and great to work with. He was very patient in training us to be the best dog owners we could be. He also helped us with crate training, heeling and a number of other commands. We would have no qualms in recommending Drew's services and we are so happy with our well behaved pup.

They have everything from high-quality food options to the cutest accessories and toys that my dog…read moreabsolutely adores.

Jake the owner and a trainer has worked with McQueen since he was 3 months old. Jakes no fuss easy…read moreto execute training has been invaluable. I have also used their in-house Grooming for nails and ears and amazing value and so convenient. The whole staff seem so educated and well-trained about proper dog care. It's an amazing resource especially for somebody like me who has never had a dog they've made my life so much easier. The shop is great Jake really seems to focus on Canadian made products which is nice o in a sea of corporate chain pet stores

I have had dogs, and horse all my life and have worked with a variety of trainers. Kelly and Amir…read moreare by far the best dog trainers in the City. I met them just over 12 years ago and they worked closely with us to train our two young pups into the most well behaved and happy dogs I have heard had. I have referred friends to them as well. They also had great results. Not only do they train the dogs...they absolutely love them. As a result of Amir and Kelly, our dogs got excited about following commands and being good. We unfortunately lost our two amazing dogs recently, but when we are more healed and ready...we will be calling Amir and Kelly for our future dog's training. Lauren I.

I did lots of research before contacting Dogs Gone Out, they are simply the most flexible, well…read morepriced, and reliable dog walking service in town. Owners Amir and Kelly are truly passionate about what they do and are so darn good at it. My dog loves going hiking with his doggy buddies and we've noticed he's become more obedient with us and better at socializing with other dogs since we started using Dogs Gone Out. Take it from someone who LOVES her dog and would do anything for her dog, Dogs Gone Out is the best in town. ps: i love seeing daily pictures of all the dogs playing in trails, they look so happy to be outdoors and in nature...rain or shine!

Sending my mex puppy here is like a dream. A private school education- my boy comes home rested,…read morewell behaved and had had both physical and mental stimulation. A little pricer than other daycares in the neighbourhood, but the care is top notch. Basic fitcare - that includes two walks is $38 per day and you can upgrade to private swimming +/ or circuit training. Hours of operation make it a little inconvenient, as picking up and dropping off is necessary, but one day per week I can always make it happen. The knowledgable + passionate people working here make it a dream. Thank you.

Jacqueline is a god-send for your dog, right in the middle of the city…read more Despite my dog's rambunctious behaviour, she's been patient and calm with him in the pool. With just two 30 minute sessions in the pool with Jacqueline's skillful hands, my dog confidently walks into any body of water now. While swimming will never be this *favourite* activity, I'm happy to see his confidence grow so quickly. You're in good hands here.

No small pets (rash of sick pets they stopped taking stock from a breeder that was sending them…read moreclearly sick pets) so not their fault they had no hamsters I came here for one. Food selection for hamster not a lot to pick from The store is pretty old. And 2 levels. So except some walking. Funny thing is FISH is sold upstairs. All that water hahaha the weight of that. Downstairs dog and cat. They have a lot of selection. And carry the usual (cheap brands mid price and high end, and they do carry raw, and they carry single ingredient treats. My dog is a spoiled grain free gmo free filler free single ingredient dog. So she as able to have a few things from here. Walked away with I think $60-80 of treats and chews. They sell bagged and bulk bin style I would come here again but definitely not walking here from skytrain station. Def take the bus. Forget which bus but one runs down this street stops right by the store.

My dog has recently gone off her raw food. A friend gave me some midgrade kibble that she seems to…read morelike. I came in with a photo of the food looking for a better grade equivalent. I didn't get any help but just disdain. Had I been helped you would've had me as a customer for my dog's life. Instead you get this crappy review.

What a shame this once locally owned pet store has been bought out by a larger conglomerate who…read morespecializes in buying up small pet supply stores for the "illusion" of being a neighborhood store. It is sweltering HOT inside the store which makes it unpleasant to shop in, certainly not a place you want to wander around in and browse for additional items. There is one fan and aside from the summer heat there is also the heat from the refrigeration units. Any good business should know a golden rule is treat your staff well and watch your business grow. Instead the staff are stuck in this hot store which can't be fun, doing their best to help customers, who are grumpy from the heat outside and inside the store. PLEASE get some decent air cooling system for the many folks in this area who come to shop "local" but will start huffing it up the hill to an air conditioned a chain store next time to comfortably shop for all their pet supplies. Your customers want changes and for the staff to be treated better or we are going elsewhere.

Cute pet/ pet food store. I was out of ferret food, and just happened to come across here the same…read moreday I ran out so I crossed my fingers in hopes they sold the brand I was looking for ( Orijen ) We were greeted by 3 friendly smiling staff members. The place had a doggie door and the sign stated pets were welcome. It had a warm welcoming feel to the store. I saw the brand I was looking for shortly after I arrived. I was really happy to find the size I was looking for as well ( I didn't want to have to haul around a huge bag with me ! ) Looked around a bit more, but didn't see much ferret stuff there ( we feed the ferrets high quality kitten food ) But wasn't surprised. We were cashed out by a nice lady then on our way.