My anxious 9mo rescue pup stayed here for a week. The staff were great communicators and…read moregraciously provided me with updates, honesty and feedback on how she was doing. They didn't give up on her when she struggled the first couple days and won her over in the end! I really appreciated their patience and efforts with my pup. Loved that they shuttled her to Squamish and the large area they have to play outside! So happy to have stumbled upon Ruff Stuff!

My dog Figs has been going to Ruff Stuff for a couple of years, and it's the only dog boarding he's…read moreexcited to be at! Figs is high energy and a bit rambunctious, and he has a great time running around in the big yard with other dogs like him. The staff are so kind and loving, and in a recent 8 night stay Figs was sick and they kept me up to date and made sure he was cared for as I couldn't get back from my trip in time to take him to the vet. Great facility, easy online booking, would recommend to any dog.

This is a nifty pet food store located in Yaletown. It seems, as far as I can tell an independent…read moreshop. They have a fairly large store with a lot of different items. The owners are friendly and they have a lot of selection in terms of pet food and toys. Pricing seems competitive but you will have to do your own comparison shopping to find out.

Great customer service and a huge selection. Love that they make an effort to bring in premium,…read moreunique products!

Absolutely wonderful people who organize dog-boarding and specialize in dogs who have diverse and…read moreunique needs. My dog is reactive and can't be around many other dogs or too many new people at a time and the boarder Briana was a perfect match for Chewie. The organizer April is incredible with dogs, very smart and skilled in terms of behaviour and positive reinforcement for dogs, and has helped me learn so much about my dog over the past few months. Highly recommend for dog boarding and general dog wisdom and companionship!

If I have to go away for a few days, I can't leave my dog with just anyone. While Sally is a…read moresweetheart inside the house, she's always looking for trouble outside, and can be especially reactive with other dogs. I need to know that the person who cares for my dog can handle my lil firecracker and prevent trouble from happening. My good friend who lives across the street is such a person, but more than a couple of days of dogsitting is kind of an imposition for a friend. I definitely did not want to send my large, energetic dog to a kennel (aka doggy jail). Bronte Pet Services to the rescue! I found them through a link on the website of the also-awesome Dizine Canine training centre. These wonderful people, April and Lauren and their team of petsitters, specialize in and even enjoy working with challenging dogs. They are also involved with HugABull rescue and are well-trained and experienced in reactive dog handling. We exchanged a few emails, and a couple of days before the trip, April, who would be sitting for us (the sitter she initially matched us with had to cancel) and another Lauren, who would providing some relief, came over for a home visit and to get the keys and contracts, etc. Sally loved them right away (cookies!), and when we left for the trip, we felt assured she - and the house - was in good hands. Knowing my dog, I had some lingering worries, but the first progress report email dispelled them completely. Throughout the trip, April sent us emails and pictures regularly to update us on how things were going. They would generally stay overnight and give her morning and evening walks and feeding. I'm also super happy with all extras April brought to the arrangement. She brought over her own doggy puzzle toys for Sally to solve to get her dinner - and who doesn't like to be told their dog is smart enough to solve the hardest ones with ease? She also introduced us to using a body halter, rather than the head halter I had been using, and even lent me one to try out after we got back. And she definitely wore my dog out with lots of interesting walks and "urban agility" exercises in the park nearby. They take care of all kinds of pets, but I love that they love taking care of even the more challenging (difficult, smart, energetic) animals. And I love that, since finding Bronte Pet Services, I feel like maybe I can now take a vacation once in a while!

If you have a dog you love to spoil and get some cute clothes, leashes, carriers and more for,…read moreBarking Babies is one of the best dog boutiques ever. Most pet stores in Vancouver, Canada have almost the same brands, toys, treats and food but Barking Babies is very selective and caring that things serve the family well, with a wide gorgeous, selection of some of the best goodies and gear ever for the modern dog. I first came hoping to find a less heavy carrier for my new puppy. Ended up with a nice front/back carrier from Japanese brand Mon Cheri which I love that the store owner helped me choose with expertise and knowledge to recommend what would be a great match for my needs. Not too bulky or heavy. Barking Babies carries a lot of fantastic luxury dog/pet carriers, there are some available to order in store too and they have all kinds of fashionable clothes, shoes, toys, beds, gourmet food and treats for dogs too! When I first came in I was still starting to socialize Soda and now Soda loves the store and gets along great with the 2-3 dogs who help run the store and it has been nice for Soda to visit with them. We have also gotten two beautiful soft rolled faux leather convertible hands free leashes, some Wag Wear rain boots for my dogs, Nono and Soda, a few toys, treats, Woof Dog Food and even a Lafufu plush toy for Soda, and my dogs are obsessed with everything we get from the store from the cute xmas gift snuffle box to her beloved Lafufu and even the Wag Wear shoes. Love going in to find unique and gorgeously vetted wonderful things for my dogs to enjoy and also let them practice socializing. We try to get to the store every chance we can or need if we are in the area and cannot recommend a visit to the best dog store for extra special barking fur babies in Vancouver!

BUYER BEWARE I do not recommend Barking Babies or Nancy, the…read moreowner. I spent over $300 in this store, including approximately $170 on a harness and leash for my dog. Before purchasing, Nancy repeatedly insisted the harness was the correct size and reassured me four or five times that if it didn't fit, I could return it. At no point did she ever say that "return" meant store credit only. Trusting what I was told, I made the purchase. Two days later, I returned with the harness and leash completely unused, with tags and original packaging, because the harness did not fit my dog. Instead of honoring what I had been told, Nancy denied saying it and told me I should have read the receipt because it was "store credit only." The conversation quickly became very uncomfortable. Nancy raised her voice at me and repeatedly said she had rent to pay and that running a business was expensive. As a customer who had simply relied on what I was told before making a purchase, I found that completely inappropriate. There is a huge difference between saying "you can return it" and "you can return it for store credit only." Had I been told the full policy before paying, I would never have spent over $300 there After this happened, I read through the Google reviews and found another customer describing a very similar experience--they also believed they could return an item that didn't fit, only to later discover it was store credit only. Reading that review made me realize my experience wasn't unique.and this is her way of running the business I have no issue with a business having a store credit policy. My issue is with how it was communicated before the sale and how I was treated afterward. There are many other pet boutiques and online retailers with better prices, transparent policies, and customer service that continues after you've paid. Based on my experience, I would strongly recommend taking your business elsewhere.

Come with an open mind and lots of patience. This is an awesome learning experience for you and…read moreyour dog. Took my dog here half a dozen times this past year for different classes. Dogsmart was recommended by a friend who raved about their instructors. Tracey, Masumi & Alice all were calm, patient and helpful as we did Beginner Life Skills, Tricks & Games, Shy or Fearful Dog, Dog Out & About and Dog Care Basics. Annette - the friendly lady at the front desk also kept on top of providing multiple notifications for upcoming classes and was always there to help. Training isn't easy and the style might not be for everyone. You will be grilled about how you are working with your dog in all aspects. Words you say, actions you take, actions you didn't take. You will learn a different order of doing things, be asked about what you're doing at that moment but have to listen and visually focus on your dog all at the same time..! My advice: Be patient and practice the activities to the best of your ability! Ask follow-up questions in-class or privately via email and come prepared to talk about what your dog is doing week to week. Retail therapy: there's a shop with a selection of training toys, treats and supplies. It's an awesome spot for anyone looking for new treats to engage your dog at reasonable prices. My shy uncertain dog has grown to like this place and open his little heart. Thank you to the wonderful staff at Dogsmart for focusing on progress and for providing affordable & interesting classes to help Vancouver-area dogs grow.

Terrible training experience. Terrible advice. Condescending, judgemental trainer who constantly…read moretalked down to us. The advice made a slightly anxious puppy extremely reactive. Now spending a small fortune on a behaviourist to undo the damage. Basically. I've found out that everything the trainer told me was absolutely wrong.

Not the best place to bring your furry friends. I worked…read morehere and there is way too many dogs taken in at one time, at times 20 dogs per staff member. Lots of dog fights and have since spoken 2 customers that said their dogs picked up very aggressive behaviour traits that they did not have before going.

I worked behind this facility for a couple of days and would never leave my dogs there…read more I have seen a sweet Husky with a black harness sit in a cage alone for most of the day. Another Husky (possibly same dog, couldn't see through the gate) was crying and howling constantly, obviously extremely stressed and was left outside alone in a kennel space for hours. They walk around with spray bottles and spray dogs for barking or to separate them when too excited in play. They are constantly yelling at the dogs to be quite. There are other facilities in the area that people could use that will be a better more balanced environment for your beloved pets. I used to train so am well aware of what is acceptable and the dogs here sound as stressed as dogs in a local shelter. It makes me very sad that their humans have no idea the stress their dogs endure in this facility. The people may be nice but not a good environment for your pets. I had to give a rating to post but I would give them 0 !! Interesting......minutes after I posted this the crying dog was removed from the yard....that means they know it was wrong to leave the poor dog like that just ignoring his cries. The dogs' well being not the priority here! What you don't know can't hurt you.....only your dog :(

I have not travelled much because I worry no one will take loving care of and understand my…read moresensitive dog. I admit I'm part of the problem as an overprotective dog mom. The care Susan gave Molly my dog was exceptional. She was so patient with both Molly and me constantly worry texting! She went above and beyond to make sure I felt Molly was safe, happy and being well cared for. Molly is a sensitive dog and it took her some time to settle in Susan gave her the extra care and love needed until she relaxed. The name of this company says everything."Love on leash" highly recommended

I cannot say enough positive things about Love On A Leash! The people are what make LOAL so…read morespecial--knowledgeable, professional, lovely, and relationship oriented. Whenever I drop my fur baby off, she is so happy to see her sitter that she never looks back! And the photos and text updates I receive always brighten my day. The attention to detail and sincere care have been unparalleled. Having to leave your fur baby for travel can be difficult, but LOAL makes it easy. We are very fortunate to have LOAL in Vancouver!

We found our new place! Alekha and Caitlin are so kind, knowledgeable and helpful - going above and…read morebeyond to help with our new rescue. They have everything you need and even offer free delivery. Highly recommend!

One would think ordering dog food would be easy. Apparently not as several times, after I purchased…read moredog food online from KORNA, the charge would show on my deposit credit card, was then cancelled same day and a number one cent different was charged. Unfortunately, the initial charged takes longer to reverse than to pay the new amount. In the meantime it represents a hold until enough time passes. Tried to get it fixed to no avail. Oh yes, they also had no capacity to count delivery bgs for the 13th free if offered, I believe my efforts got that fixed, finally. So check your records. I am moving on. 'Cause it's just dog food, not world peace.