We have attended 2 sessions of Shelleys obedience classes. Shelley is always kind and respectful to…read moreboth owners and dogs. Our Tilde is not always a "star" pupil but Shelley is firm and professional. Our dog attends dog socialization activities every week and is excited to attend. She adores Shelley. All of the dogs (big and small) play well together. I would recommend Shelley to work with puppies and older dogs.

I reached out to Shelley to ask about puppy classes after my puppy had just been spayed. I was…read moresimply trying to follow my vet's recommended recovery timeline as well as my own comfort level, as only I know my dog; I simply asked when a later intake might be. While the trainer explained that the first class was low activity, she also said that the dog could even come the following day after being spayed. I found the communication dismissive and somewhat condescending, particularly the "Tell me this is your first dog, without telling me this is your first dog lol" comment. It didn't leave me feeling comfortable or supported as a new client, so I decided to go elsewhere. What surprised me most was the level of hostility and lack of professionalism in her responses over what should have been a simple and respectful conversation between a potential client and trainer. The sarcasm and comments about laughing at our decision (note: all I said was that we were not the right fit) and then saying she was going to block me from further communication only reinforced that we made the right choice.

My partner and I have gone through 2 different courses, personal sessions and have used Holly to…read morelook after our pup while we are out of town. Holly is an incredibly kind and knowledgeable trainer who actually has a background in the science of training and working with animals. This meant that whenever we had a question about why a specific method does or does not work, she was able to provide a clear and concise explanation. On top of this, she is able to provide recommendations for further learning and other materials that are helpful when we're alone with our dog. Because of Holly, our dog is doing wonderfully and is well behaved with other dogs, people, children and even cats. We believe that we owe a great amount to Holly for her help in getting our dog to be the best that she can be!

I was referred to Karma dog by a friend who had taken their 8 week course and I must say I'm very…read morepleased with my experience thus far. I received a reply within a few hours of contacting the training team. They were very informative and thorough when describing the different programs offered. They offer a free call or FaceTime with a trainer to get information on your pet, after which you're given a recommendation on what program would be best for your dog. I rescued a year old shepherd mix last month who needed basic obedience training and we started classes last week. A few of the people in the class said the program had completely changed their dog and recommended we do the 8 week class. First class is free, and if you like it ( which we did ) you can sign up. We worked on "sit", "watch me" and "down" in the first class. I'm looking forward the rest of the program!

Alison starting taking my dog, Camilla, on the group walks about two years ago. I initially looked…read moreinto a dog walker for Camilla when she started to resist walking in the door of her doggy daycare. Alison takes a maximum of 5 dogs on the group walks, so Camilla has plenty of attention in a less overwhelming environment. Most importantly Camilla gets to run off-leash and explore the local parks! Alison typically takes Camilla (& now my other dog, Jasper) for several hours, despite the "one hour" price. Both of my dogs are high energy, so the off-leash adventure walks are a great way to physically and mentally tire them out. Alison leaves a note stating the time she picked up and dropped off the dogs, along with a little sentence about where they went. We've bumped into Alison at the dog park several times and the dogs are always beyond excited & happy to see her!! I know Alison truly cares about all the dogs in her pack - on what I thought was Camilla's last day with the group before I moved, Alison took Camilla for the ENITRE DAY! Luckily, Alison was able to make our new location work, so Camilla & Jasper can continue their adventure walks with the group

Allie and Mark are absolutely amazing. We contacted them when we bought a 2 month old puppy, not…read morewanting to leave her alone or unattended all day. Allie and Mark are completely responsible for leash training our dog, Jaina. As she got older, they slowly transitioned her into 5 days a week with group walks. They really got to know Jainas personality and matched her with dogs accordingly. She is typically out for over 3 hours every day on fun excursions with Allie. She just turned one and we have our sanity thanks to Allie! She wares her out and keeps her fit. Thank you Mark and Allie you guys are amazing!! Would recommend to anyone looking for a caring and affordable dog walker. :)

Shannon is a great trainer and more importantly, she's your dog's best friend. Her training price…read moreis not cheap but is certainly worth every penny plus you are welcomed to join her group class for the rest of your dog's life. She's refreshingly informed about dog's behaviours (and misbehaviours,) More importantly, her approach is personalized and she's always ready with an answer just a phone or an email away.

We have a one-year old Rottweiler mix with some fear based aggression issues. After reading…read morereviews, I decided to contact Shannon with the hopes of getting our dog into the Growl Class. Shannon responded to my email right away and we set up a private lesson in our home. The lesson was fantastic. She provided a lot of useful resources for us and showed us helpful training methods. She even spent longer than she had to with us. I was excited for the next lesson. Then my partner and I got busy with work. The Growl Classes are scheduled for Saturdays, so I emailed Shannon and asked what the consequences were if we weren't able to attend all the classes. She said that drop-ins aren't available for the Growl Class. However, it wasn't her, but someone named Jennifer, that was running the class. So she cc'd Jennifer in the email and said that she'll let her address my questions. So I waited. It's been over a month and I never got a response from Jennifer. I know I could have followed-up myself but I was disappointed by the lack of customer service. Who knows, maybe I misunderstood the email altogether and I was expected to email Jennifer directly instead of waiting for a response. Either way, I don't fault Shannon and I would recommend her to anyone looking for private training lessons. Unfortunately, I can't say anything about the classes.

I started coming here for Agility a few years ago during the pandemic and it has been awesome. I…read morecame from another facility and initially was quite nervous we wouldn't fit in as the initial application required a demonstration video but it was fine and more to make sure we were registered for the correct Agility skill level. During the pandemic they followed Public Health Orders and always ensured safety was maintained for dogs and trainers alike. My dog and I were made to feel very welcome and it has been really great training both privately and in group classes. The group class community is very positive and encouraging - people clap for each other, cheer each other on or even trade videos of each other's runs. We also laugh at the silly things our dogs do from time to time. The instructor I've been primarily working with is Elisha and she has an incredible sense of humour, is an encouraging coach and is quick to identify errors and recommend adjustments. All the dogs love her as she often has the best treats for the most challenging obstacles. They have a good registration system in place where if you already have a spot in the class then you have a reserved space for the next series. Private lessons are popular also. Staff are very communicative and kind with questions. Bonus is that their payment system is through a business version of PayPal so I feel my credit card information is safe. I'd highly recommend this place if you're thinking about taking your dog here for training.

My dog, Molly, and I have been training with Julia at DogWorks in Burnaby for about four months now…read moreand we are having a blast! Julia is an excellent instructor, she explains everything really well, is very patient (with dog and handler alike), and has excellent tips and tricks. Whenever we're stuck or have a problem, she always has a good solution. She is truly an expert and a pleasure to learn from. I can't believe how fast Molly is making progress! I look forward to continued classes and fun.

I take my very high strung (but loveable) GSD x, Ace, to Good Dog and have been since he was old…read moreenough to go to daycare! I have taken him to daycare, boarding, daycare and train, Group Classes and Private classes and don't have a single complaint about any of my experiences. Good Dog Staff are very patient and kind and don't hesitate to go the extra mile when you have questions or concerns. I love that there are a variety of trainers with different approaches but they are all still very patient and positive. It's easy to get frustrated sometimes when training a high strung puppy with a short attention span but I never saw them lose their patience with either of us and they never minded staying a little bit late to address any concerns or questions I had :) I have done the Puppy and Adolescent classes so far and plan on taking them all eventually. I feel that the price is very reasonable considering the quality of training you receive. (High Quality IMO!) If I could do a private lesson every week, I would and it would be worth it! Ace and I have gained so much from the GD trainers and I can't thank them enough. During Daycare and train i received daily 'report cards' on Ace's progress and I always enjoy seeing the daily pictures that are posted on Facebook of all the dogs playing and enjoying each others company. I know that all of the staff is knowledgeable on pack interaction and that Ace is monitored to ensure he is playing appropriately (He sometimes mounts other dogs). They don't ignore problem behavior and they inform me of any concerns upon pick up each day. Last time he went for boarding they noticed he had a puncture on his face (I believe from one of my other dogs) and they went ahead and cleaned it and applied ointment which I SO appreciated. They also sent me an email to make sure I was aware (I had been but it had opened up during play and had been bleeding again) which I know not everyone would do!

The staff are great with Tina. Being an older dog they treat her so well. She loves going there…read more She loves getting groomed there. She always comes back so cute. I would recommend Good Dog to anyone looking for a place to take there dog

Really pleased with Raise the Woof doggy daycare. Their online sign up, assessment and booking…read moresystem are user-friendly and keep everything organized. My dogs love it here! Nora is especially great, super caring and hands-on. There is an area for quiet dogs, active dogs and an adjacent outdoor space for their to get a bit of sunshine and to do their business. Overall it seems like a happy place for dogs and they are well looked after and cared for. I also like that my dogs come home smelling like themselves. When visiting other dog care facilities, the smell of urine and or bleach was overpowering. Glad to have found RTW.

My little hazelnut loves raise the woof. The owner, Andrea is so sweet and caring. You get pupdates…read moreon social media as they post pictures of the dogs throughout the day, which is really nice! Hazelnut has also boarded here and has enjoyed it. She has met a lot of great puppy and human friends here.

My experience with Rachelle (the owner) was nothing short of exemplary and above and beyond good…read moreservice. I called her on a Sunday morning super early because no other place was open to board my dog for the day. I was bussing from Maple Ridge to Metrotown, and she not only met me at a sky train location (so it was easier for me to drop my dog off), but also met me at another sky train location to give me back my dog. She sent me photos of Tucker, my pup throughout the day, and when I got him back at the end of my day, he was exhausted (HOW I LIKE HIM!). To top everything off, she was super friendly, and gave me a goody bag of homemade dog biscuits to take home. Literally amazing service.

I was looking for a new walker for Ricky-Bobby in 2012 and stumbled across Dogs Crossing, after an…read moreextensive interview I agreed to let them walk the critter. They were the best people I could've chosen, kind, compassionate, and genuinely loved critters. She would go out of her way to go above and beyond, from working with my work schedule to obedience training, just because she saw something my dog was missing. She has many certificates and was continuing education, unfortunately I moved out of their area. My dog is super chill. I have no issue recommending Dogs Crossing to anybody and do to anybody that is looking for their services