My husband and I needed to find a new optometrist as his work insurance changed and our existing optometrist was no longer in plan. Dr.Davis at Ogata Eyecare is welcoming, knowledgeable, easy to speak with and so professional. I was pleasantly surprised by their state of the art technology - no eye dilation here. They have that fancy machine that takes a photo of your eye and they share it with you too. LensCrafters is literally next door so if you pop over there you get 40% off! What a deal. We are happy to have Dr.Davis as our optometrist!! read more

I LOVE Dr. Ogata!!! He is personable and friendly, and totally present and attentive. (Ditto for staff members Kaylyn and Jessica.) And, oh yeah... he figured out why my vision was changing so rapidly. (My previous Optometrist dismissed the rapid changes and simply made new glasses after only a few months.) It's my cataracts. Getting set up for surgery in a couple months with an Ophthalmologist. In the meantime, I need another pair of glasses to hold me over 'til then, because the ones I got most recently aren't working anymore. What did Dr. Ogata do? Got me in for a FREE exam and new prescription. Dr. Ogata ROCKS! read more

My prescription was wrong to begin with. I told Dr Ogata things were still blurry at a distance, especially when I drive at night, and my right eye seemed like it was even worse than my left. He checked and said it wasn't, gave me a new pair of contacts to try, plus 2 different brands to take with me. Nothing improved so I went in again, same thing. 3 more sets of contacts to try. In the meantime, my right eye has gotten even more blurry. That's what the problem has been all along, but I just kept getting contacts thrown at me and told my eyesight hadn't changed. I wanted it checked again, but was told I'd have to pay for another exam. I feel like the whole thing was just handled poorly. I wasn't trying to keep getting free contacts, I CAN'T SEE THINGS CLEARLY AT NIGHT! Especially in my right eye! Dr Ogata wouldn't listen to me when I told him that at the beginning. Now I need to pay for another exam? They said since so much time passed between exams. 4 months? That's a lot of time? It's fine. I'll go elsewhere. Like I said, I wasn't trying to keep getting free contacts, Dr Ogata just kept giving me pairs to try, when none of them were going to work, BECAUSE THE PRESCRIPTION WAS WRONG TO BEGIN WITH. In the meantime, I've lost a significant about if eyesight in my right eye in a very SHORT amount of time. I don't know. At the very least, seems like a recommendation should have been made. Nope. Make another appointment for a lense fitting. I gave 2 stars only because Dr Ogata, the son, is nice I did like him okay. His staff wasn't very friendly tho. I felt like they were looking down their noses at me. So I'll make another appointment for the initial exam, no problem. But not here. read more

I have been going to Dr Davis @Ogata Eye Care for years now. I recommend her to everyone I know, even if they don't ask. The staff is friendly, helpful and ready. Allays a pleasure to go there read more

Very friendly, helpful, and reasonably priced! The staff is professional, and they don't keep you waiting a long time for your appointment.

Terrible experience after the fact. I get my prescription and go buy new glasses. After two weeks my glasses show up. They are too difficult to see out of. I call the glasses (Warbly) place and they say just try getting used to them that's common. It's not for me common so I call Ogata and they say the same thing. Now it's months later as I got busy and went back to my old glasses. Come back from vacation and decide to get this corrected. Now Ogata wants to charge me to re examine my eyes. What the heck? I already know Warbly service I will have to pay out of pocket for new lenses as I no longer have my eye insurance. Never go there. In all my 40 years wearing glasses I have never had such an experience where they did my prescription wrong. And no care of making it right. So now I am stuck with four year old glasses and staring at my new ones. Cannot wear them. With insurance and out of pocket I have paid now over 800 dollars and have nothing but stress to show for it. Shame on Ogata. Don't go there!! read more

TL;DR: They're all around great, careful, knowledgable, and friendly! I have been a patient at Ogata EyeCare for the last 3 years, visiting once per year. Dr. Meghan Malensky and Dr. Dale Ogata were my optometrists. I was dissatisfied with my previous optometrist (a stand-alone office in downtown Portland) because the office staff was disorganized to the point of affecting patient care, the staff/optometrist made it not so simple to get a signed copy of my vision prescription, and they tried uncomfortably hard to "sell" me glasses I didn't need/want. I found Ogata EyeCare through my insurance provider and was hoping to have a much more organized and careful eye examination experience. Low and behold - they were great! Both Dr. Malensky and Dr. Ogata provided careful and friendly eye exams. They must keep quite detailed notes because at every visit, they have asked me how grad school is going and Dr. Malensky even remembered my area of study. Those little details mean a lot to me. Booking an appointment is very efficient and can be done online. I have booked next day appointments and have also easily rescheduled an appointment. Additionally, the office staff has been very organized and helpful. I have never had an issue with paying any more than expected, as all exam fees were discussed prior to my exam and contact lens costs were discussed before purchasing. If anything, the office staff and optometrists looked for ways to get me the best value for my needs (ie providing documentation to receive company rebates and considering different contact lens frequency). Above all, I do believe it is the individual's responsibility to understand their insurance policy to the best of their ability and to be upfront with the office staff/optometrist about budget constraints. You can always call any provider at least a day before your appointment to discuss co-pays and fees. Lastly, I have never had an issue with receiving a copy of my vision prescription at the time of the eye exam. I've also never felt like they were selling me any products or services I did not ask for nor need - particularly expensive glasses. They are located next to Lenscrafters but I think Ogata EyeCare is a separate business and only sells contacts. If you choose to purchase glasses at Lenscrafters, you do get an additional discount. Go here! read more

My experience with Ogata has been nothing short of amazing. Although most of my appointments are scheduled on a short notice, the scheduling process is always quick and easy. I last visited a few weeks ago to get updated glasses/contacts prescriptions since I noticed my eyesight had gotten worse and I wanted to get a new pair of glasses. My initial exam was done by a very kind and professional older woman (unfortunately I don't know her name) and afterwards by Dr. Nguyen. Dr. Nguyen was extremely helpful in answering all of my questions and discussing possible solutions. It felt like she really took the time to make sure I had the best prescription. On a side note, they are located next to the Sears inside of Washington Square Mall. (same unit as LensCrafters) Parking has typically not been a problem for me but maybe during busier hours. (I went around noon on a weekday) read more

I trust this clinic to give me the best exams every year. Dr Nguyen is so good, my vision is getting worse over time due to age and earlier corneal transplants yet ea time she gets me as close to 20/20 as possible. I can see those golf balls on the course again thanks to her! read more

Great experience. Appointment set up online. Follow up text reminders were terrific. Got a call from a human to confirm. She was very nice. Insurance was confirmed before I showed up. Paperwork was fast. Didn't have to wait at all for the exam. Linda, the eye tech was terrific. Doc was very good, asked the right questions. Check out was quick, didn't have to ask for my Rx, they just gave it to me. Great job!! read more

The doctor was very friendly and the staff was very helpful. They made sure I knew the insurance benefits before starting the exam so I knew my out of pocket cost. They got my prescription correct and I love my new glasses! I will go back next time I need new frames. read more

This doctor was so thorough, I was blown away. I'm not used to it, quite frankly. Most offices just want to get your money and push you out the door. The staff was attentive and friendly. The doctor was amazingly professional and actually listened to my concerns. He ran ever test under the sun to make sure he didn't miss anything that might give me trouble down the road. I highly recommend him. I am going to make him my regular. read more

Absolutely horrific establishment. Would not let my sister use the restroom while her husband got his eye exam to change her newborn baby's diaper. I'm absolutely shocked you consider this a good business practice. read more

I've been seeing dr. Dale Ogata and he is is so nice and friendly! Last Friday I saw dr.Daniel Ogata he explained every thing to me , and he answered all my questions in a simple way. Omg did I say that he's so handsome !! The clinic was clean, the receptionist was so friendly and professional, and I got a cute new glasses too! read more

When getting an eye exam most places will provide you an eyeglasses prescription that is good for two years. Such is not the case here- your prescription will only be good for one year. A waste of time and a waste of money- highly recommend going elsewhere. Everything else was fine, beyond that bad policy. read more

I have seen many optometrists and Dr Carla Avruskin is the best. She is the only Dr that has every completely diagnosed the root of my vision problems. You can tell that she prides herself on her ability to solve and treat your vision. I am thankful that I have met her and been able to work with her. Thanks read more

I stopped in here on my lunch break (traveling from Lake Oswego) to order contacts. When I sat down no one was at the reception area. I waited for ten minutes finally the optometrist comes out and says the receptionist is doing a prescreening but she'll be right with me. No one comes until another 15 minutes. I have waited a total of 25 minutes. Someone comes over and I tell them I need to order contacts and I have my prescription which I can email them. The phone rings and the person helping me continues conserving on the phone rather than assisting the person that had been waiting 25 minutes. The now additional girl sitting next to her tells me they can't help me because my prescription is for a specific contact brand that is differently than I wanted. Seriously. I walked out. Thanks for wasting now 30 minutes of my life to tell me you can't help me. read more

I've been coming here for many, many moons. I go out of my way to come here, despite moving kinda far away-ish. Dr. Avruskin is my favorite! Actually to be fair I've not seen any other doctors at this office, but I've seen a fair number at other practices over the years to have a frame of reference for the quality I experience here in comparison. She is very professional, friendly, thorough and attentive. I've always gotten perfect prescriptions from her. At other clinics I've had poor experiences that left me dissatisfied and feeling stuck with a mediocre Rx. Staff is always friendly and facilities appear clean. My only critique is the sense of high turnover with office staff. Seems to be new faces every time I'm in, and the newbies (albeit friendly, and trying...) aren't so confident with insurance benefits, which is plenty confusing and tough to master, I'm sure. In the end it seems to all work out... This office always has samples on hand of my sort of unusual contact lenses so after each eye exam I get to actually leave with an immediate idea of what my options are. I also thoroughly enjoy the ability to walk next door to select my eyeglasses at Lenscrafters after my appointment. Overall I'd recommend Dr. Ogata and Associates. read more

Very nice staff. I was able to get an appointment on short notice and I was in and out in no time. Thumbs up

Best optometrist all around. Dr. Daniel Ogata is professional, efficient, personable, and definitely goes beyond what I believe most providers will do to help their patients. Staff is very nice, very responsive to email. Can't imagine optometry being better! read more

I have been coming here for years and always had a great experience getting my eye exams. Today I went in and for the first time saw Dr. Daniel Ogata. He was professional and very thorough when determining my prescription. Awesome experience I would recommend him to anyone! read more

This place was the least helpful eye care center I've ever been to. 1. They do not tell you of a new patient fee, which I have never had an optometrist give me. 2. They did a "special" eye exam without notifying me beforehand. Even though I was not notified of a fee, or that I was even taking a different type of exam, the charged me for it and told me that they don't have to tell their patients if they see it fit. What would normally cost me $40 turned into over $220 dollar exam. NOT including contacts or lenses. This was really difficult for me as a college student, and I probably would not go back for that reason. read more

Every time I come here, I'm always welcomed with friendly faces. Dr. Anna Nguyen is amazing -- she's knowledgeable, patient, and helpful. I booked my appointment online and received texts to remind me of my upcoming appointment. I received a copy of my prescription after the appointment, and a follow up. Great establishment! I would highly recommend getting your eye care here. read more

Way overpriced for an eye exam. They charged me 128.00 for a basic eye exam that it cost 50.00 for the same exam at Walmart. They didn't do anything extra and it was about 5 minutes long. Biggest waste of money for eye exam I've ever done. My VS at least paid 50.00. But they did not make this clear before the exam. At that point I was stuck paying the 78.00 difference. I'm assuming they do business because it's at Washington Square and next to Lenscrafters so they do enough business that people don't care. This place would fail if it wasn't for those facts. Avoid. At all costs. read more

I was a patient of the same eye doctor (Dr Jon Russell) at the Lloyd Center location for 15+ years. When that doctor left the practice for a better opportunity, I began to see Dr. Ogata or his son or whomever was there. They always had high turnover, but no one even suggested I select a preferred replacement - including the owner himself. Even though Dr. Russell had told me I was their longest continuous client, no one knew who I was every time I came in. Recently the Lloyd location has become farther from my work, so I decided to make my next appointment with the Washington Square office. They called me and said do you have insurance? I said I've been coming to you for 19 years. I've always had the same insurance. Although you can go on their website and select which location you want, for some bizarre reason (that I'm sure has to do with money) they keep the databases and businesses completely separate. The same doctors work at both locations, mind you. So. I told them to call the other office and get my records. They did that. Then I went to Washington Square for my appointment; no one tells me that they're located with absolutely no signage inside LensCrafters. When I finally figure out where they are, I get there and they hand me "new patient" paperwork. I was so upset I left. I'll never go back and I'm sure they won't call me to find out what happened. It's upsetting because it's the only time in my life where I had the same doctor and office for many years. But this is a business. They sent me electronic reminders and email when some preset amount of time has gone by. But they don't know me there. They never cared to. And now they think I'm a new patient. Nope. Just a former one. read more

I have been going to Ogata for a few years now because it is very convenient, the doctors are always great and it is next door to LensCrafters, so I can just head there with my prescription. Ogata has weekend appointments and always schedules me very quickly. Also, they are on my insurance and there is never a hassle with that. read more

My eyes are worse after coming here. There seemed to be some sort of mid diagnosis on my prescription. Also, thy charge an extra $80 if you have an astigmatism, even though it requires no extra work or tests. Not happy with the experience here. read more

Easy to make an appointment, staff was knowledgeable and friendly! I would recommend Dr. Ogata!

First time visiting this eye doctor, I was able to book online, which was great and when I got there they already had looked up my insurance stuff, the doctor was super nice and they helped me quickly. Will definitely return. read more

I made a same day appointment to come here for an eye exam after recently purchasing glasses for my son at the LensCrafters that they are located within. Upon giving my completed paperwork to the front desk after 5 to 10 minutes of waiting I am told or asked are you the primary subscriber. I clearly stated on the paperwork that my husband was a subscriber and included all requested information. This was my first indication that things were not being handled very efficiently. Then, for whatever reason, The front desk told me that they are able to see that I have benefits but not how much my benefit is. We have excellent insurance coverage so I'm not really concerned about that. I decided to leave because I was offered the option of being billed and possibly later receiving a bill for an amount that my insurance would not cover. In most cases this would be fine however I felt that it was a lack of efficiency and a lack of willing to investigate what my benefits were, instead of just offering to bill me and "let's see what happens". I was already weary of having an eye exam in the mall, but it seemed like it could be a very convenient option and I know that LensCrafters is easy to work with and I could've gotten my classes in one day. But after this experience I don't feel confident giving my business to this office. read more

They are the best find out there. Exactly ware Gerald D said. Go try them out yourself! read more

Dr. Ogata is a very professional and competent optician with a great sense of humor. I was thoroughly satisfied with my exam and am looking forward to future visits. read more

Jeff is angry, I get it. Having to pay $78 for an eye exam is a lot. Maybe next time Jeff will ask a business what it charges for a service instead of assuming it's the same price WalMart would charge. I had a great experience here, Dr. Ogata was fast a and professional. I'm an extremely happy with the service I received and will definitely be coming back regardless of what Walmart charges. read more

Extremely friendly staff. I loved this place. Lisa in particular helped me try on contacts for my second time after being a tad traumatized my first time at a different company, and she was just the best. so patient, so warm and caring. I honestly love this place and would still be going here if my insurance was accepted here but I'm happy to have even met this place. Thank you Lisa and all of Ogata Eye Care!! read more

I love Dr Carla. She is super attentive, listens to what's going on and really helps solve the problem. She will work until it's right for you. Dr. Ogata is also very helpful. They know their stuff. The hours are convenient too. I will go nowhere else! read more

1st time patient. Was referred to Dr. Ogata as my prior Eye Doctor was no longer covered under my health insurance. Very pleased with the quality of the eye exam and Dr. Ogata's professionalism. read more

We've been patients of Dr. Elizabeth Davis for over 10 years and wouldn't go to anyone else. She is thorough, attentive, and listens carefully to any problems we have and then goes the extra mile to do what she can to help us. Highly recommended! read more

Attentive and friendly staff. Been coming here for 3 years now. Ana Nguyen, the optometrist is very knowledgeable and detailed with everything, she took her time on my examinations. I really like her. read more

Great service, was in an out of my routine eye /vision appointment within 35 min. Very friendly staff. They are at Lens Crafters within Washington square mall. read more

I have been a patient with Dr. Ogata and associates for years. He and his staff are professional, friendly, knowledgeable and provide the latest equipment to screen for glaucoma and eye health. Dr. Ogata's exams are detailed and I am especially happy with the bifocal contacts that he prescribed for me. I no longer need readers to see small print and I also have sharp distance vision! read more