The store manager, Zach, was extremely helpful, patient, and forthcoming throughout the whole in…read morestore experience. He got me setup with a better plan, upgraded phone, added device, all while saving me money on my monthly bill. The store was pretty busy, and a little short staffed at the time of my visit, but overall the service was great once they got to you. Would recommend!

Could not be more pleased with the service and quality I've received from CSI Ergonomics. Prompt…read more Helpful. Pleasure to do business with this company. Best price on quality Swopper desk chair. I am on the west coast, and this company treated me like I was the Mayor of Minnetonka.

*Updating from 1 to 4 stars. I received a call from Joe at HOM later that afternoon. He said it…read morewould be taken care of the very next day. Though they didn't reach out until about 5:15pm that next day, 2 guys showed up, took away the broken section and offered to assemble the bed in our bedroom. They even took away all the cardboard from the 3 pieces, which was a nice bonus. Spent $1K on a new bed. Waited the 6 weeks for it to be delivered due to Covid. Knew that it would take that long going into the purchase. Garage delivered today. The box with the footboard and pull out drawers looked pretty rough and it had been re-taped. Upon opening, the wood frame was busted up in one corner. I called customer service and received zero sympathy. Not even close to a "Sorry to hear." Their warranty department will call in 2-5 days to figure out the replacement. So there the oversized box will sit in our garage taking up a car space. And we will sleep on a mattress on the floor until the replacement comes. I will update this post even they show even the slightest amount of care, or offer to put it together or something. Some manner of improving a customer experience.

Josh did an excellent job helping us to pick out a pair of lift chairs. We never felt pressured or…read morerushed. He was knowledgeable about a lot of furniture outside the area we were in, and seems to have had additional training through the company, beyond some of the other hires. Any question we had he could answer. We needed the chairs ASAP so he took the time to check around at other HOM inventory and offered that we could also have the option of picking it up ourselves for faster use. This was key since we needed it for current health issues. Couldn't ask for a better service and kinder salesman. Ask for Josh next time you're shopping at this location.

I checked this place out because it was next door to my original destination. The people working…read morewere really nice and helpful. They have a variety of wall picture art, sculpture and metal art. It is very clean and each artist has their own section. I would go back.

I had a great experience at AT&T on Ford Pkwy yesterday. Nick was very professional, patient and…read morekind. I highly recommend using this location--and asking for Nick!

Excellent experience at the AT&T Highland Park store. Tyler was friendly, professional, and very…read morehelpful with our phone purchase. They answered all our questions and made the process easy and stress-free. Highly recommend this location.

This store besides having designer furniture with affordable prices it has a friendly and…read moreprofessional staff. On the delivery day the packers were on time and had everything unpacked and did a set up for us with absolutely no mess. Everything came with no blemishes and looks fantastic in its new setting. Thanks Room & Board Larry W Silverdale

Nothing lasts forever... Over 25 years, I've probably spent $20K - $30K on Room & Board furniture,…read morebut that's done now. R&B has essentially decided to end that relationship over an $800 purchase of picture frames that they never delivered. Here's how it went down: In late December, we ordered $800 of photo frames and received an expected availability date of 4 March - 8 March from R&B. Based on their estimate, we planned a trip overseas for early February. On February 6th, with no advanced notice from R&B, we were advised by UPS that the frames had shipped, 2 days before we were scheduled to leave the US. Not wanting my frames to sit on my front porch in the snow for 3 or 4 days, I requested that R&B inform UPS to hold the delivery. That didn't happen. Instead, R&B recalled the order and set up a delivery for March 3rd, again without informing me. When I returned to the US and discovered what they had done, I gave R&B 2 business days to either get the order into UPS' hands or to refund my money. Guess which they chose? R&B essentially helped themselves to an $800, 6 week, loan and in the end, were too lazy to even bother shipping our purchase to us. At every stage they failed to communicate. And if those lapses weren't enough, I had 2 R&B customer service representatives disrespect my disability. (I am severely hearing-impaired, and both R&B reps hung up on me when I instructed them on how they were to communicate so I could understand them--as I am entitled to do under the ADA.) Long-story-short: R&B threw away a 25 year relationship because they're lazy and don't know how to do their jobs. Shop elsewhere. I will.

I had just escaped from Public Storage with a modest loss of money and property so I was more…read morecareful in selecting a storage company this time. Before signing up online I went to inspect the property. I saw a large transparent garage door for customer vehicle entrance, two available lumber yard style dollies, a clean and modern facility, and one of 2 operating elevators. had come to take none of these things for granted. Extra Space really needs to say more about their amenities on the website. There was a red flag though: no one in the office. That had been a recurring problem with the other facility. I still had some questions not covered on the website and the chat line was busy. I called. That didn't turn out well. I was asked to verify everything that I had just entered online and was asked to enter my CC on the telephone key pad which kept failing. When the woman on the other end said she would get technical help I hung up and started over. I already had my questions answered. After that, I saw a sign in the window saying the attendant was on the property and gave a number to reach her/him. A good sign, but it had just been put there. A few minutes later the attendant showed up. All that was not enough was not enough to take off a star. When you choose a size locker, if there's more than one of the same type available you are shown a map and you get to choose the location. You pay for the lock on registration which is unique to the Extra Space, in which you insert into the specially designed doors. It's easy to use and hard to pick.

Jordan was very helpful and fun to talk with throughout the process. She completed the initial…read morepaperwork and tour of the facility. She explained the value of the locker and broke down the different costs and promotions. When I was done using the locker she assisted me with closing the contract. Enjoyable experience

Management and staff always do an exceptional job. They truly do focus on customer service and…read moreworking with you on product needs. Well done!!!!

Grumpy staff members. Act like they're doing you a favor to serve you. There are other hardwares.read more