They seemed to be well staffed but the staff maybe aren't very friendly. I was looking for Tul pens…read morespecifically a pack of ball point color pens. Online it said they had 3 in stock. They have Tul pens and supplies in a few different places, I went in circles never finding them (the exact ones I was looking for). I did ask for help and the guy pointed to the areas I already looked even though I explained it said they did have a few in stock. I ended up driving to a different location where I had a similar experience. I decided to try doing order pickup and they did indeed have the item and when I went in to grab it the worker didn't really care what I grabbed as long as it said paid he said. I'd say the store is decently organized but I couldn't find the item I was looking for or get the proper help.

I stopped by this store today with a question re a Lenovo laptop I had recently purchased at a…read morenearby Office Depot. I happened to be in the Edina neighborhood today. I received excellent help from Alex L. He helped me figure out what I needed to do differently with my new laptop, and helped me with getting flash drives and new printer cartridges. Yay Alex L.!

I bought a hard drive and the sales person offered to install on my computer and along with my old…read morefiles and I just had to leave my computer there for a day. When I went back to pick up my computer they said they had not moved my files yet so I had to come back later. When I finally got my computer, some files were missing on my new computer. The total service was about $130 and even though a new hard drive probably just cost $80, but my computer was working again, so I was not upset. But then I realize office depot put my credit card on file without my permission, each year I was charged for subscription for tech service $130 and MacAfee $100 (which increased this year). I contacted them for three years and they never solved this problem. I ended up got charged $720 service I never used. Total $850 I could have got a brand new computer instead of a hard drive!

I bought a printer about a month ago. Almost every business you deal with keeps your phone number…read moreand all of your transactions. I even went to a podiatrist recently who had records from 20 years ago. All I need to do is say my name. But at Office Depot after 3 weeks they erase you. You don't exist. My printer broke down within a month. I even had bought some insurance for it because I know how printers react to using them. They simply don't work very well after maybe a year maybe a little more this one only lasted about 4 weeks. But when I went back to exchange it They couldn't find me. They believe that I had bought it there. But there was nothing they could do about it because I didn't have a receipt. I get rid of my receipts because you can just keep so much paper even small little receipts. Because every business simply keeps you in their computer. Every business except office depot. They cost me a lot of money. I had to go buy another printer at a place that is reliable.. So I went to Best buy. I just said my name and up popped every transaction I had for the past 20 years. I bought a printer. I bought an insurance policy. I expect to have this printer for a couple of years before it crashes on me. But when I take it back, I'm sure to get a new one.

I came in to print some flyers at your St. Louis Park location and Chloe was kind enough to help…read moreme. She is a Wiz at her job! Thanks Chloe!

I ordered prints online and was blown away when they called to ask if we were framing or using…read morestands to hold up table numbers. That way we could make sure we print on the right card stock thickness. The attention to detail was appreciated and made all the difference. Super knowledgeable, easy going, and hard working staff!

One of the trainee's, Ethan, greeted me when I entered, offered to help me find what I needed, and…read moreassisted me well at the register. I have shopped at this location several times with not so great service. Hopefully they continue to hire customer oriented staff.

Great employees all around who treat every customer with thoughtfulness. I have been here many…read moretimes but brought my kid for his first PC build consultation and was blown away by the attention and thoughtfulness from everyone. Alex in the PC zone treated my kiddo as an adult customer and talked through considerations and tradeoffs he should consider in building a PC; Noah in the scheeduling center walked him through the process and explained what he should expect and what he needs to consider as a responsible PC owner; Connor in the service department was clear with him on his responsibilities and what he may need to troubleshoot or watch out for as a PC owner. A great store with an all star staff.

The sales staff were very nice, however I have a few bones to pick with this store…read more 1. Online and in store, the product that I was looking for was not there. The lovely sales associate did escalate this problem to their manager and their online inventory was fixed. I very thankful for her help but it would have been nice if it was actually there. 2. There is no cart return outside. It's a pain to bring the cart all the way back in store with a child after loading the car, especially in the winter. 3. Many of the customers need to shower more than once a week, and should consider putting on deodorant. Many of them physically STANK. Basic hygiene is lacking for a handful of their customers. Maybe buy PC and get a free degree? Maybe a reward system would be nice to encourage healthy habits.

It's fine for a drop to ship. I've had mixed levels of service at this location, I'm finding that…read moreif you can prepare the shipment at home it is better. They are usually minimally staffed, so if doing more than a drop, prepare to wait. This is the only service I use at this location.

The guy with the glasses and the thing locks was very rude and walking away as I was talking Isaiasread more

Not sure what happened with previous level of service?…read more I used to be able to depend on this FedEx office for my same day printing needs. While they stopped doing on site printing, which I can understand if you're super busy, I feel like they may have different expectations in other FedEx offices that I've been able to print with. Overall, I found their staff very professional, but the expectations of level of service compared to other stores are missing theMark. Unfortunately, I'll try to steer away.

Came in on a Sunday to get my kiddos birthday invites printed out and Kasyah and their coworker…read morewere AMAZING!!! They helped me get the absolute best value for what I was trying to accomplish! 100% amazing customer service! The entire process was so easy thankfully!