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Eden Prairie, MN

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Cartridge World

3.5 (2 reviews)
InexpensiveOffice Equipment

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Office Depot

Office Depot

2.3(7 reviews)
7.9 mi
•$$

I bought a hard drive and the sales person offered to install on my computer and along with my old…read morefiles and I just had to leave my computer there for a day. When I went back to pick up my computer they said they had not moved my files yet so I had to come back later. When I finally got my computer, some files were missing on my new computer. The total service was about $130 and even though a new hard drive probably just cost $80, but my computer was working again, so I was not upset. But then I realize office depot put my credit card on file without my permission, each year I was charged for subscription for tech service $130 and MacAfee $100 (which increased this year). I contacted them for three years and they never solved this problem. I ended up got charged $720 service I never used. Total $850 I could have got a brand new computer instead of a hard drive!

I bought a printer about a month ago. Almost every business you deal with keeps your phone number…read moreand all of your transactions. I even went to a podiatrist recently who had records from 20 years ago. All I need to do is say my name. But at Office Depot after 3 weeks they erase you. You don't exist. My printer broke down within a month. I even had bought some insurance for it because I know how printers react to using them. They simply don't work very well after maybe a year maybe a little more this one only lasted about 4 weeks. But when I went back to exchange it They couldn't find me. They believe that I had bought it there. But there was nothing they could do about it because I didn't have a receipt. I get rid of my receipts because you can just keep so much paper even small little receipts. Because every business simply keeps you in their computer. Every business except office depot. They cost me a lot of money. I had to go buy another printer at a place that is reliable.. So I went to Best buy. I just said my name and up popped every transaction I had for the past 20 years. I bought a printer. I bought an insurance policy. I expect to have this printer for a couple of years before it crashes on me. But when I take it back, I'm sure to get a new one.

Best Buy - Eden Prairie

Best Buy - Eden Prairie

1.4(11 reviews)
0.1 mi
•$$

Excellent Customer Service! I want to share my experience I had today at the Best Buy in Eden…read morePrairie, MN. I needed a replacement power cable for my Yamaha Surround Sound receiver. Upon entering the security guy greeted me with a smile and a welcome. I walked in and one of the employees could see I was reading the signs for the various department and he came over and asked me if he could be of assistance. I told him what I was looking for and he told me that would likely be in the home theater department. He didn't point me in a direction, he flagged a guy from that department to come over and assist me. I explained what the power cord connector looked like and it appeared they did not carry the type of cord that would fit my receiver. Another employee overheard us and went to the computer department to see if they had the correct power cable. The only ones they had were three pronged connectors and I needed two prong. After a little more searching one of the employees went through a drawer where they kept spare cables and they actually found the correct cable. I asked them how much the cable would be and they told me I could have it. I told them that was too generous and they insisted and just asked me to continue to be loyal Best Buy Customer! If that doesn't earn loyalty I don't know what does! Great job guys!

615pm Saturday 6/27 Eden prairie, mn Need to buy tv…read more Stood/looked at them for over 10 minutes. No one ever came, but 5-6 blue shirts gabbing at front entrance. Frustrating. Might be back or just buy off amazon.

Cartridge World - officeequipment - Updated October 2026

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