This location seemed a bit disheveled. There were many pallets of stock just junked up on the…read morefloor, blocking much of the merchandise, which made it a bit annoying to shop around. The employees were friendly and knowledgeable for the most part. My hubby and I ended up purchasing a large amount of office furniture, most being reasonably priced with a few surprise sale items that weren't advertised until we got to the check out. Kinda odd, but I do love a sale! Also notable is the fact that there's a UPS store inside! Overall, in the future, I'd probably just order online and pick up at that location for better selection.

I wanted to write this a while back, and I should have because this Staples absolutely deserves a…read moregreat review!! I put in for some last minute card prints that I really needed for my dads online business. When the time for prints to be ready said near end of day I panicked because I needed them within about 2 hours. I called up and got to speak with the Supervisor, Sierra, who was an absolute pleasure of a human!She was super kind, professional and easy to talk to. I explained to her my need for the prints and that I was worried I wouldn't be able to get them in time(which is my own fault). Sierra told me to give her until noon and she would have them done, but they usually take up to 3 days depending on what you need done. I was so so happy that she heard me and did what she could to go above and beyond to make it happen by noon, knowing full well she could have told me that it's the way it is. Seriously, I can't say more on how sweet she was and how wonderful my over all experience was with this store. Highly recommend!!

Never been treated the way Lake Business treated me as a business owner in my life. My contract was…read moredue to expire in June of 2020, I sent the request to end the contract I guess 10 days later than the 90 day window, (read the minute fine print) after 3 months of their ( Wells Fargo not sending my return instructions back) I finally received the return instructions. I sent the machine back and continued to receive invoices. I called Lake Business and even though I signed the contract with them, I was told there was nothing they could do, I was told by Pete Gasparro (my account manager )and I use that term very loosely)that I needed to contact Wells Fargo, Wells Fargo passed me off to the leasing company (which also happens to be Wells Fargo.) In a nutshell I have been passed off from place to place, I returned a machine almost a year early only to find out I will still have to pay for it for another year, along with a maintenance contract on a machine I no longer possess. I called Mr. Gasparro to explain my case and he spoke over me to the point that I said some words I am not proud of, to which he hung up on me. I will never recommend Lake Business nor Wells Fargo to anyone, ever!

They never come when you call for service. What am I paying $100 a month for?…read moreThe technician told me to my face he would come the next day at 11am but may be a little late. He never showed up. I called at 4pm, and they said he would come if he could, but if not, then first thing the next day. He didn't come the next day either, so I called again. No apologies from anyone. Supposedly, he is coming today, but we shall see. Their website says they come within 4 hours of your call. That is a total lie.

You're the man Ron! Got some great office furniture at a great price! He even sat me down and…read moredesigned the office layout better than I ever could! Thank you so much! Love to buy from the smaller businesses, they treat ya right!

From the owner: Serving the Greater Cleveland area since 1960, Mentor Office Furniture is your local source for…read morequality commercial office furniture that works as hard as you do. From desks & chairs to file cabinets & complete integrated panel systems.

Woefully understaffed, exorbitantly overpriced. I've had one good customer service experience here…read moreand it was at the copy center. That guy was great. Last time I went, there was one cashier open for a small line and he took his own.....sweet..................time. The only way this Office Max could be worse, is if I needed something and found they were closed. That may however, be better for the chain as a whole.

Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

I absolutely love this Office Depot! Why? Because Daryl, masterfully assisted me with the most…read moreimportant program of my life, my grandma's funeral program! His patience and understanding was greatly appreciated! He also made sure I applied discounts to my bill. Office Depot you have a gem here! I really pray you acknowledge him for his great work.

The managers are very nice to me and always get me what I need. I will always come here to get my…read morestuff for the customer service

Great experience. Their price was the best. Their customer service and support was excellent and I…read morewould recommend them very highly.

From the owner: Master Printing + Mailing helps customers get their message heard. Reach out to us for: • Direct…read moreMail & Mailing Services: (Postcard Printing, Annual Appeals, Newsletters) • Publication & Marketing Collateral: (Catalog Printing, Magazine Printing, Brochure Printing, Flyer Printing) • High-Impact Items: (Door Hangers, Personalized Packaging, Business Forms) We keep our full-color print manufacturing, direct mail, and packaging under one roof and we control the entire process. This means flawless execution and on-time delivery. We provide Fortune 500-level capabilities to: Nonprofits & Foundations (Annual Appeals & Fundraising) - Educational & Cultural Institutions - Healthcare & Medical Practices - Financial, Insurance, & Consumer Brands - Political Campaigns - Small Businesses & Startups