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Staples

3.1 (7 reviews)
Closed • 8:00 am - 8:00 pm

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Levin Furniture and Mattress

Levin Furniture and Mattress

(41 reviews)

$$

Finally reached a point where could order expensive couch. Custom ordered a sectional from Mentor…read moreLevin. Spent thousands of dollars. Upon delivery the sectional did not align. Even delivery individual was frustrated on how looked. Back of couch did not align and front seems were off. Week later sent out a repair tech. He was pleasant tried to fix because said Levin would not replace a custom order. If I had ordered stock couch, they would have replaced?? Same problem but out of luck because spent more $! Tech drilled into new couch to move connector and improved Top appearance but bottom of couch offline. Noticed two days later that the corner piece (next to) is now off line and huge gap on top of couch. Customer Service Crystal called and said that "meets manufacturer deviation" so would do nothing to correct and refused any type of refund. I spent alot of hard earned money and according to Levin I just have to deal with. Would love their sales and customer service to work hard for money, receive crap and just be stuck with it. Never seen worse customer service. Save yourself the headache and money and shop anywhere else. The couch is from England Furniture Company so stay clear of them as well!

Levin Furniture has really turned into garbage. The fireplace door fell off and has a big chip in…read morethe corner after the delivery guy put it together. On one of my sofas the back pillows are going flat and my love seat glider is piling, also my bedroom dressers are chipped inside and a big flawed bump on the top. Pure "JUNK" I would never purchase from this company again. FYI, I had a couch made there around 12 years ago and it was made wonderful. I quess its just all about the money and giving cheap product for more profit. Sad

Staples - officeequipment - Updated May 2026

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