Waited to buy an office chair. Asked for a dolly, someone said they'd get one for me and never came…read moreto help again. Decided to walk out and not purchase. Instead the employee was talking to his friends that came in, instead.

After the holidays you would expect that Staples would be staffed for the wave of returns for…read moreAmazon items, but they definitely are not! There were at least 25-30 people standing in line on Tuesday afternoon with only ONE staff member processing returns, and he was very slow. After standing in line for 15 minutes and seeing only two customers waited on, I left and returned Wednesday morning early, but the line was even longer! I'll never use Staples for returns again. I've always used Kohl's in the past for returns and will plan to use them in the future.

Competitive on some things but can't compete with other office supply store's sales and specials…read more Hours could be much better, no weekends and closes at 5pm and 4pm on Fridays. Next day is great but everyone offers this. When you need something now selection is very small. Could use a upgrade in the technology department and website leaves very much to be desired. Definitely mom and pop so tech savy and younger generations might find a better experience elsewhere. FYI the Brandon C on the other review is their son so take it for what it's worth

From the owner: Grand Office is a dedicated business-to-business supplier that provides valuable products and…read moreservices to any type of business. No minimums, free delivery within our area next business day - Our drivers will even put your order where you want it! Competitive prices and service that can't be beat! Call Grand today and start saving - Our business is saving time and more for your business.

A HUGE thank you to Jesse for helping me figure out my Brother printer issue. My Brother MFC…read moreL8900CDW is essential to my business especially as a notary and during tax season. After calling around to local repair shops and being told they don't service printers, I called Brother directly and was told I needed to take my printer to an "Authorized Brother Service Center". Printing Essentials was the closest office to me. (over two hours away) Jason was helpful with passing on my issue to Jesse. Jesse called me back SAME DAY, and was kind enough to take the time to troubleshoot my issue over the phone. He guided me in the right direction to fix my issue. Thank you! Many Blessing to you!

I couldn't be happier with the service I received from Jesse. He was able to pinpoint the problem…read morewith my Brother Printer and get it fixed for far less than the Geek Squad's solution of buying a new printer. I didn't even have to travel the 30 some miles to their office in Lake Odessa since they came directly to my home! I would highly recommend them and would use them again!