I am sad to say I did not catch the person's name that helped me today at the 28th Street store in…read moreGR, but they were pleasant, knowledgeable, and helped me save half of the money I was going to spend today for school-related craft items. I am a music teacher and we are a family of creatives. We already love Michaels, but that customer service person made me love it even more! They were the only one working at the registers and were going back and forth between that and trying to shelve items. Working retail is no joke! Thank you, wonderful human, for being awesome!

Went in for framing. Waited to be helped for 7 minutes. No one came out of framing room. Went to…read morefront of store and asked for help. They paged the manager. Waited another many minutes. No manager showed up. Left without service.

All in all, this store is great for finding any odd Knick-knacks, craft materials, kid's crafting…read moreactivities, decorations or holiday-themed materials. I recently went in to get a star for the top of my Christmas tree and although I had a heck of a time finding where they kept them (a store employee was able to guide me to the right spot), I was able to choose from a decent selection. I guess if I had any issues with the store it would be related to the puzzling layout. Some holiday items were on one side of the store and others were literally on the opposite side. Other than that, the only thing I've noticed is that the checkout process can be pretty slow. The last time I got stuck behind an old lady at checkout here, I waited so long that my wife nearly filed a missing persons report on me...

I bought an item on clearance for $29.99. I was overcharged by $15, they charged me $45. I went…read moreback to the store, brought my receipt and the original item showing what I should have been charged. I first had to wait over 10 minutes for a manager. I was then told that I would need to return to the location that overcharged me. When I protested and asked if they could call them instead, the told me it would take awhile as they would need to go through the video feed that day to prove that's what I bought and paid. All of this for $15. This is an unbelievable policy from an untrusting store. I already had reservations with this place due to their intolerant views. I won't be returning again.

What a great find! I want to keep this a hidden gem but I can't. It's too good!…read more Check out their concerts and summer series! The staff is helpful and attentive. I was even provided with a full list of events and a couple of extras so I can stay connected. The best thing about this gallery is that it's also a design store in a way. Come in and feel inspired ! Please check them out if you're in the area !

LaFontsee Galleries is a place you shouldn't miss. Everything they do, they excel at. They…read morerepresent some of the best artists in the Grand Rapids area and beyond. I love supporting them. They started out as a "hole-in-the-wall" frame shop over on Grand Avenue. Then they moved to their two-story space over on Monroe Avenue a few blocks north of the old Grand Rapids Press. Now they have two sites. I love that they have continued to grow. Their success is well deserved. They support artists in a big way. They help you with your presentation, ie., framing, installation, giclee printing, etc., and they have the perfect gallery space to showcase great work. Their quality of work is always top notch. When you leave your work in their hands, you know it will be handled with great care and an immense attention to detail. I've never felt fully confident with picking out frames on my own for my work, but the staff at LaFontsee Galleries has never let me down. Our combined work is still on my walls from over the years all the way to the 1990s when I moved to Grand Rapids and they opened their first frame shop. This summer, I needed to have several canvases stretched on bars for my ArtPrize entry. Linda LaFontsee and her staff performed an excellent job and helped to make my artwork a success. If I were you, I wouldn't go anywhere else in West Michigan for preparing my work for a gallery show. LaFontsee cares and it shows.

If I could give more than five stars, I would! The team at Mercury Head Gallery does incredible…read morework. They are knowledgeable, fast, patient, and genuinely care about helping you find the perfect framing solution. What I appreciate most is that they're artists themselves, so they understand how important it is to present artwork in a way that enhances and protects it. Their attention to detail and craftsmanship are second to none. If you have any framing needs in the Grand Rapids area, do yourself a favor Mercury Head Gallery is simply the best. Highly recommend!

I recently bought a painting done by a dear friend and needed to get it framed. I looked into a few…read moreonline options, but decided that I wanted to stop in to Mercury Head Gallery. I'm so glad I did, because Jeri was incredible! She greeted us right when we came in and was SO helpful. She showed us lots of great options for frames and gave us tips on viewing them with the painting. It was also great that we stopped in because Jeri showed us that the painting (which is on a wood board) is a bit crooked and would need to be trimmed down to even it out so it could be framed. I'm so glad I didn't just get something online because it definitely wouldn't have worked. Once we chose a frame, Jeri got me a quote and let me know it would be done in about two to three weeks, and we can pay when we pick it up. It definitely isn't cheap, but I think it's well worth it to take care of my original art that I will cherish forever! They also provide printing services, photo capturing, art reproduction, photo printing, and photo restoration.

Incredibly kind and attentive staff. Pleasant shopping experience of getting to peruse both hand…read moremade and vintage items, so fun! They have a great selection, I had a hard time leaving!

I've been coming to Gallery 154 for a couple of decades now and I always love it. So many unique…read moretreasures to be found here. Walking around and looking at the walls, shelves, and ceiling is such an adventure. The ornament selection at the holidays is unmatched by any other retailer and the quality of them is exquisite. I think they're celebrating their 33rd year here - let's give them another 33 years, Yelpers!

I came to Eastown Frame & Gallery to have a large print framed as a gift. The owner was very…read morethoughtful and presented me with different options depending on how much I wanted to spend. He is very conscientious about materials and conservation, and was even able to remove a small flaw (smudge) in the print. He did an excellent job in a short amount of time. I enthusiastically recommend this business.

I have purchase art supplies, frames, and a few other things from this location. The store is well…read morestocked, clean, and attended by friendly knowledgeable staff.

I called the store to find out if they are requiring masks to be worn inside the store. They stated…read moreno, they didn't enforce the mask requirement. I told them I could not safely shop in their store. I have made a curbside pickup order, but honestly if I could safely shop inside I would spend twice as much money.

This place offers real, high quality art: Not the mediocre stuff seen on offer to tourists. The…read moreart is mostly from local or regional artists. Many years ago there were six Rembrandts in the place. I don't know whether the gallery currently carries artists of international stature though. My telephone calls to the place (IN 2017) were unanswered and my messages not responded. So, I leave it to you to determine whether it is still in business.

We have had several pieces of art custom framed and Cascade Gallery did a lovely job for a fair…read moreprice. Will use again.