I agree. The 28th st location female help seem to find some customers a bother…read more It's common to be talked over, appear irritated and too busy to be concerned. I have often felt I'm walking on eggshells during my visits there and that I have to be very careful I don't set someone off. They're right on the edge. However, the Plainfield store is just the opposite. I just spoke to Andy and he was charming, extremely helpful, very patient and sounded delighted that I called. Wow! what a huge difference! I love the products FU offers so it very sad to me that these ladies can't be more kind or even offer a smile.

Awesome, attentive service. Very professional end results. You get what you pay for with custom…read moreframing.

Am absolutely ecstatic about the results- custom frame and mat were beautifully assembled. Dan,…read moreAdam and staff are expert and chose the perfect color scheme to match the photograph. 10 out of 10, would recommend.

Had a great experience with Adam this week. He helped me find several different options that fit…read morethe piece I was trying to frame. When I told him my budget, he helped me to find even more options that would work. He seemed very knowledgeable and helped me make a great choice. Would definitely recommend!

I recently bought a painting done by a dear friend and needed to get it framed. I looked into a few…read moreonline options, but decided that I wanted to stop in to Mercury Head Gallery. I'm so glad I did, because Jeri was incredible! She greeted us right when we came in and was SO helpful. She showed us lots of great options for frames and gave us tips on viewing them with the painting. It was also great that we stopped in because Jeri showed us that the painting (which is on a wood board) is a bit crooked and would need to be trimmed down to even it out so it could be framed. I'm so glad I didn't just get something online because it definitely wouldn't have worked. Once we chose a frame, Jeri got me a quote and let me know it would be done in about two to three weeks, and we can pay when we pick it up. It definitely isn't cheap, but I think it's well worth it to take care of my original art that I will cherish forever! They also provide printing services, photo capturing, art reproduction, photo printing, and photo restoration.

Love this shop and all of the people who work in it. Outstanding final product and customer…read moreservice. They even put up with me being wishy-washy on the frame on wanted to took pictures to help me make a decision. Just lovely, patient folks who work here, who truly want you to walk out happy with your purchase. I had a large piece of art framed and couldn't love it more.

I have used Frames Unlimited many times and am always thrilled with the results. The people who…read morework there are truly artists. They always have fantastic suggestions for frames and colors for matting. My husband made a wood burning project as a kid that we found in the attic, and I wanted to have it framed for him as a surprise. The project turned out amazing and it is due to the artistry with which the project was approached. They suggested a really cool rustic frame with a very different mat that I never would have thought of. It made for such a meaningful gift. I've been to other places where there might be one or two people who truly have a good eye, but at Frames Unlimited on West Main in Kalamazoo, they are all fantastic! Pricey, but worth it for beautifully done work that lasts a lifetime!

Before I get into it, yes, custom framing is expensive. This place doesn't seem much more or less…read moreexpensive than the other places in town, but I know it can be kind of a shock for folks who haven't had things custom framed before. Years ago, my now husband had gifted me a beautiful framed print from Frames Unlimited. I tracked down two other prints from the same artist to make a triptych, but I needed them matted and framed. Frames Unlimited meticulously went through their mats to figure out which white mat they had originally used (there are dozens). They also matched the black frame. The result was a beautiful looking set. We also had something we needed framed without the glass (it's a scratch off map) that another framing place in town said they wouldn't be able to do. It wasn't an issue at all for Frames Unlimited. Everyone I interacted with here was pleasant, and when I went to pick up my pieces, an employee helped carry everything to my car. The turnaround was faster than expected as well--they said it might be a couple of weeks but called me to say my order was ready in just about one. I really appreciate their commitment to customer service and would definitely recommend this place to others.

Great job framing my sketches. Fast and friendly service. Excellent pricing - with lots of price…read morepoint options offered.

I bought an oil painting on a canvas and needed to get it framed. Michelle was so patient and…read moretalked me through all of the options, since I had never needed anything framed. The canvas turned out so nice! She did such a great job and exceeded my expectations. Highly recommend!

Great service, and quality. Steve is a pleasure to work with. The attention he gives to every…read moredetail makes the frame making process a piece of art. I loved seeing all of the thought that goes into selecting and creating a custom frame. I see now that having a picture or photograph framed here means that it will last generations. For quality work I won't go anywhere else.

After purchasing an original work through ArtPrize, the artist recommended Steve for framing and we…read morecould not be happier with Steve's work. Steve is very personable and began our consultation by asking us about our home, style and preferences. He had a huge array of framing options to choose from and helped us to narrow down both our frame and matting options. The final result is a beautifully well crafted frame that not only complements the work, but also our home. We will definitely return to Steve for all our future framing needs.