This place is an excellent spot for inexpensive and quality furniture. As a new college grad, I…read moredon't have a ton of money saved up and don't want to head over to Nebraska Furniture Mart to spend $$$$ on furniture for my new apartment. This place hooked me up excellent. I bought an amazing couch here for $350 (new). When I was looking at two other stores in the DFW area, the SAME exact couch was priced at $60 more expensive and $500 more expensive. Yes, you can get the same couch here for $500 less than other stores in the DFW area. That's INSANE. They also have a clearance section in the back with returned furniture that is marked down to dirt cheap prices. I got a like new night stand for $35, an amazing bookshelf for $57 and a solid TV stand for $90. A new dresser here cost me $250, new kitchen table was $100 and as I said earlier my couch was $350. That's a total of $882 to furnish an entire apartment with high quality furniture. I have friends that have spent over three grand furnishing their place! The deliver service they utilize is a bit pricey ($85 flat rate) but it beats hiring movers. The guys working here are super friendly and don't try to push you into buying anything. This place is where you want to visit if you don't feel like spending a fortune on furniture but still want high quality stuff.

So you already know I like the other Charter Furniture location. They call it the Retail or…read moreCorporate location, and this one is referred to as their outlet facility. The retail location referred us to this outlet location, and we're very thankful they did. In fact, some of the same items we looked at that were 400$ at their retail location, were $180 at their Outlet store. This place is a bargain for high quality furniture. It's clear their stock changes regularly, so I highly recommend checking this place out on the regular. Interestingly enough, one of the new chairs we bought had a rental return that matched, so we got a matching pair of designer high quality chairs for a steal. Be sure to look at the entire store. The facility isn't as nice as the other one, with this one having more of a warehouse feel. I'm not even sure it's as big as the retail location, but you're not here for the facility anyway. You're here cuz you're going to save a fat stack on some furniture. Marco was really helpful and very knowledgeable about the furniture. He showed us everything and was very informative. Francisco was nice and friendly, and was even flexible when my wife demanded pillows that went with a different couch... even though we had already paid. Delivery was smooth. We actually purchased items at both locations, and the delivery company owner Alex picked up items from both stores to deliver them for us on one delivery, and for a bargain! Alex and his crew was very familiar with furniture delivery and all furniture was delivered without any marks on the new items or on the property. He was about 10 minutes early even. To top it off, I negotiated with Alex to move my existing furniture out of the way for the new furniture! I'm no Charlie Sheen, but 'Winning!'

I have nothing but great things to say about working with Dallas Desk. Jessica was so informative…read moreand helpful in the design process which i struggle with the most. They have a huge showroom where I could see the furniture and they were able to order and customize what I wanted for our office. Quality furniture name brand furniture- The process was seamless. Thank you Jessica!

I struggle to find anything positive to say about this group. I only wished I had checked the…read morereviews before doing business with them. This process began months ago, when I made the decision to visit the biggest stores in the metroplex and pay full retain price for office furniture because I was in a pinch and I didn't have the time to play games with supply chain nonsense. I visited the Dallas Desk showroom and the sales experience with Kyle was great. He seemed trustworthy, professional, and pleasant. They of course have no inventory, just showroom and everything comes from a warehouse "down the street." We were very careful to order only the items that were in stock ready to ship. Which out of the gate was 2 week delay. Unfortunately it took Kyle two weeks just to complete the sale and place the order. More actually. So long, that by the time he got everything ordered none of it was available. This was September and we are now in the last day of November and the order has still not been completely filled. Phone calls and emails are not returned. The last communication I got out of Kyle was an explanation that he is so busy with big orders he doesn't have time for a little order like mine. After being lied to repeatedly I asked to speak to his supervisor Nancy. She spent the entire phone call attacking me and explaining why my expectations of customer service was the problem. She offered no help other than to promise I would have the items by November. When she was done attacking me, she began to attack Armando and the warehouse staff. When this call was over it was clear that everyone in the world was at fault except her and Kyle. Don't expect much help here. Well, November has come, and after today it will be gone. I still don't have my order. I should mention that I never even got the desk I wanted. A smaller desk was substituted in its place due to lack of inventory. It should also be mentioned the desk I really wanted we never ordered because it was 2 weeks out. So we settle for the second place desk that never came and was never available, and then a third desk was substituted for it since it wasn't available, and months later I don't even have the full set. Expect lies, high prices, poor customer service, and no inventory.

I always think this place will be closed the next time I come by. Many of the shelves are bare, and…read morethere few customers. Several of the main office supplies are very expensive compared to Sam's or Costco, which are nearby. Most of their business must have moved online. Still, the service is good and I am glad they are nearby when I am in a hurry.

Horrible service the manager and staff could not help me print. Because the printer guy was taking…read morea break for 30 minutes. They told me I could go to another Office Depot if I didn't want to wait the 30 minutes. More like I prefer the competition staples from now on.

Awesome customer service! I came in on Monday to get some important papers printed and mailed…read moreovernight. The two lovely gentleman working at the print counter were so helpful. Daniel went out of his way to help me select the best cost effective way to ship something overnight by googling the differences between each option. I didn't know office max could do this!

It's understandable why people prefer online shopping. My visit to OfficeMax was disappointing due…read moreto an apparent internal dispute, resulting in unavailability of assistance. I don't recommend this store; unsure about other branches. Perhaps there wasn't a dispute, but the overall atmosphere was unpleasant with everyone appearing grumpy during my visit to OfficeMax. This, coupled with the lack of assistance, makes me hesitant to recommend the store. Uncertain about other branches.

Was in the parking lot of their building and I thought it best to confirm their exact location…read morebefore hauling my monster laser printer around. This super nice woman answered the phone and suggested that I change my toner cartridges to OEM first before I wasted my tine and money on something that needed only a simple fix. So nice. Then later she calls back and advised that I could probably buy a brand new laser printer that already comes with new cartridges for the same price of just replacing my cartridges on my ok'd printer. Sure enough, found the perfect replacement. Thanks for such great advise.

Inquired about printer output issue. Julia correctly diagnosed the problem and instructed me to…read morereplace the magenta printer cartridge. Problem solved! She could have asked me to bring the printer in and charge me $$$$ for fixing the problem. But she was too honest to do it. Customer for life!

I have been using this company for years!! They always have just what I'm looking for. Courtney…read moreis the best!! She is sweet and very helpful!! I love the beautiful shimmery envelopes as well!!

Great people, you tell them your idea and they will find you a solution…read more They all know the paper business and everyone was friendly and helpful.

The last 2 times I have been there Laura has help me and I was treated with much respect and…read morecourtesy. Today Mario was so patient and kind even though I could not figure out how to do a return on Amazon on my iphone. He waited and waited for me to figure it out and I finally gave him my phone and he took it and quickly showed me how to complete the return. What a gracious man who is an asset to Staples.

We all know Staples is an office supply chain, but my latest venture into this place tells me that…read morethey are looking to diversify their offerings, and the focus on office supplies is getting murky. Upon pulling up to this location, you see a large banner on the side of the building touting a collaboration between Staples and the defunct Party City. This is a partnership that brings in balloons, helium and other event items. This could be a smart move by Staples to integrate special event items. "Oh, Debbie from Accounting is celebrating her 10 year anniversary with the company?" You can pick up a balloon bouquet and streamers while you're picking up some toner. It's not a bad pivot, it's just that first and foremost, I think the selection in their office supplies is narrowed to make room for stuff like this and some ginormous bargain bins I'll go into momentarily. Problem is I think Staples prices are steep, and it's not like you are getting exceptional service or an immaculate atmosphere to make up for it. I only find myself at Staples as a last resort. On this occasion, I had come for some packing supplies. I begrudgingly paid the ridiculously high prices because I needed the supplies, but time and time again, I find Staples is not synonymous with value, or the breadth of selection I would expect in 2026. While I was making my way from the furthest reaches of the store (which is where they keep the shipping supplies) to checkout, I was temporarily distracted by some curiously large bins that held some of the most random things. Things you would not expect to find at a Staples. Things like nose strips, multipacks of paprika (yes, the spice), romance novels...basically junk. This stuff gets put out once a week and each successive day, the price of the items in the bins gets reduced. It's like troughs of crud. I'd much rather them focus on bringing in the best assortment of office supplies instead of diverting to bargain basement tactics. Instead, I'd like to see more selection of office supplies at better prices. It's really that simple.