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Loveland, CO

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FedEx Office Print & Ship Center - Patina Sample

FedEx Office Print & Ship Center

(23 reviews)

I procrastinated the making of my wedding program and had to print it very last minute. I sent it…read moreto FedEx and then forgot about it until I noticed I had gotten a voicemail from the day before, never mind the fact that I had completely forgotten to pick up the order that morning. Lucky for me they looked through the program and noticed some issues so they wanted me to look at a proof before printing. I swung in the next day and was glad to see they hadn't just made the copies as ordered. I made some changes and sent the file to them really last minute, after they closed the night before the wedding. They worked on it and called me again to see if I wanted to see a proof the next morning. I didn't have enough time, but was given enough detail to move forward with the printing. They got them done in time and I was happy with the print!

The good news...it's a FedEx location. Besides that, save yourself and go to a different location…read more They had no idea how to process a shipment back to Apple, even with the instructions I had in my email with the codes and all. Secondly I asked if they had any type of "flat rate" boxes like the post office and she looked at me like I was insane and then kept saying only if you ship express. I said ok, how do I do that? I need a small box to ship something in and want a standard rate. She then yelled express and she didn't know how to help me. When I said I don't use fedex often, and had no idea what they offered, I just want something similar to the post office flat rate she then said again "only if you ship express." I don't care what you call it, I just explained what I wanted to do, but it was extremely apparent that I was a huge inconvenience to her.

The UPS Store

The UPS Store

(16 reviews)

Fast quick service, expensive if they pack...but it is done correctly. Quality of service is…read moreexceptional.

This experience was heartbreaking and completely unacceptable…read more My elderly father brought a package to this UPS Store containing Christmas gifts and family heirlooms as well as handmade items that are truly irreplaceable. He asked the employees for help re-packing the items so they would arrive safely, and he was reassured that they would take care of everything. On Christmas morning, instead of opening our family's cherished belongings, we opened a box containing someone else's Christmas presents labeled for "Lacey and Justin." Our items were gone. Instead of celebrating, our family was shocked, devastated, and crying. We have no idea where our heirlooms are or who received them. The emotional loss far outweighs any monetary value. This was not a simple shipping error -- it was a serious failure to properly handle and safeguard a customer's belongings, especially when assistance was requested and trusted. I would strongly caution anyone considering leaving important or sentimental items in the care of this location. Customers trust shipping professionals to handle their belongings responsibly. Unfortunately, that trust was not upheld in this case. This location needs to take accountability for how customer property is handled, especially when vulnerable customers rely on staff assistance. Management and corporate leadership should take this incident seriously.

Office Depot - officeequipment - Updated October 2026

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