Came into this Office Depot recently and was in the need for some 8x10 paper for my new printer scanner. As simple as it may sound, I couldn't find any reasonable sized stacks for the life of me! All of them seem alin to climbing Mount Everest! Lol With all the multiple gadgets and God only knows what other walk-up products this location offers, who knew where to get some simple old school 8x10 paper? Enter "Johnny on the spot", the CSA (CUSTOMER SERVICE ALL STAR) of this experience Mr Juan. Juan was very pleasant and calm and proceeded to point out what should have been rather obvious to me at the time, the pack I needed was right in my face! Lol Thanks Juan, your credit to the Office Depot brand. read more

Office Depot - CSA (CUSTOMER SERVICE ALL STAR) Juan - Office Equipment Near Me - Culver City, California

Bummer, OD used to be a place to go get what you needed, all school supplies. Now staff walks away and tries to avoid customers.

Awesome help from Christie! She helped me navigate the poster options, how to use the app and pick what I wanted. She was upbeat and patient. She went above and beyond! read more

I was out late trying to get items for a seminar the next day. Went to Staples in Inglewood they were closed early for no reason. So went to Office depot at 8:55 they let me in and told me they were closing at 9:00pm I told where I needed and they told me where it was and I was out shortly afterwards. Guy at door was nice and Hazel helped me as well. Not sure if that is her name she paused a while before she answered but they were nice and open. read more

Office Depot - they are still open - Office Equipment Near Me - Culver City, California

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TERRIBLE CUSTOMER SERVICE; the supervisor is rude and not helpful at all i would suggest going to another store because you will not receive any help from them. read more

I use Office Depot to print blueprints for most of my office supplies. They have great customer service, and their online portal makes it easy to order for pickup. The store is large and has plenty of free parking. read more

Office Depot - Office Equipment Near Me - Culver City, California

OD is legit I'm coming here instead of Staples from now on. They have a printing club so I got half off my order for some brochures. And printed them on the spot. No issues whatsoever with design, price, time etc. that I get at Staples. Office Depot is the homie now read more

Customer service is non existent here. I'm here at the store and I've asked multiple people for help. This lady walked away and said she'd be back, never came back. Standing here 9 months pregnant sweating since there's no AC in here, just trying to get in and out to fax a document. So unhelpful with an attitude. The fat guy at the register with the long hair doesn't want to do anything but stand there and stare creepily. read more

As a student with constant assignments, I came in to get my project printed and buy some essentials like pens and notebooks. The printing was clear and detailed, and the paper felt sturdy. Plus, the supplies were on sale, which saved me a lot on my tight budget. Office Depot always gives me quality service and value without draining my wallet. read more

Office Depot just lost a longtime customer. I purchased a printer less than two weeks ago from this location, the printer started malfunctioning after I changed ink cartages and naturally, I came in today to return it. To my surprise, they wouldn't accept my return because I didn't bring the original box with the serial number (even though the product itself has a serial number). Rather than being accommodating, offering some store credit, a partial reimbursement since i was returning it within the two weeks, or anything that's customer friendly, I was met with a rude and unhelpful manager who kept pointing to the 7 point fine print far away from a customers eye site. Had I known this policy, I would never have come here in the first place. So, what happened? I walked out the door with my malfunctioning printer. Office depot just lost a longtime customer. I'm so disappointed. I strongly suggest that you don't shop here. Go to Amazon and buy your printer. Their return policy is very customer friendly. The printer was literally worth $60. Because they didn't help me with this small malfunctioning purchase, they lost a lot of future $$$$ profit from my family and my business. read more

Today, other custimers and me were waiting in line to pay while the cashier and a customer were getting to know each other without any payment in progress. Then when it was my "turn" I asked the cashier where the restrooms were, and when I got there all restrooms were our of order read more

I have been to a lot of Office Depots over my lifetime, but never have I received the quality of customer service as I did today at this one. I needed to make some important copies and the copy guy not only helped me with the machine, by the time I was ready to leave, he had a bag and paperclips waiting for me before I even asked. He knows how to take care of your needs and it was an ABSOLUTE pleasure to do business with this store. I told the managers what a great guy he was, but had to tell all of you too. Definitely a quality experience of high level customer service. read more

The price for a thing of paper is pretty expensive, $10. The selection here is ok. I wish they had more of those Zebra gel pens in a smaller mm size though. The service is quick. Would come back read more

There is a person by the name of Mr. T. He is the kindest, helpful calm, patient knowledgeable person and I enjoy interacting with him whenever I go to the Office Depot and sometimes when I'm choosing to go between Office Depot and Staples, I choose Office Depot even though it's farther because I enjoy working with him he always has a smile and he works on Maybe two or three people's things at the same time so nobody is waiting for a long time so he is acknowledging everybody, and I think everybody appreciates that in him as well, which is probably why they frequent that establishment. Anyway, I just want to let everybody know that this Mr. T is definitely a keeper and a joy to interact with me so professional too.. read more

I had a work project I needed to print. T in the print department of the Office Depot in Culver City was AMAZING!!!! Not only was he personable, knowledgeable and kind....he was patient and more than willing to help. I can't say enough good things about him and how helpful he was. What a pleasure it was to work with him and I will for sure be heading back for any print projects I have. Thank You T for making this such a great experience! I truly appreciate you. Customer service is very important to me does not seem to exist anymore. T proved there still are people who do want to help their customers, not because they have to, but, because they want to. Keep up the great job!!!! read more

Daisy the manager takes her job way too serious over copyright infringement for a kids poster that "resembles " characters. Like lady a kid drawing isn't that serious just print the poster and go on with your day . Nobody is caring about copyrights for a 15$ poster . Can't wait till you guys go out of business. read more

Mr. T provided me with excellent customer service. He was kind, patient and well knowledge regarding his section "copy, print, scan, ups, fed ex and US postal. He awesome great human being. read more

This Culver City store has always been dependable, and the staff has always been helpful for the many years I've been patronizing and shopping there. I love that I can order online and pick up within minutes. The items I have needed even at the last minute have usually been in stock at the store. If not, I order online and can usually be delivered the next day. It does not get any better than that. read more

An inefficient, customer unfriendly location. I bought a file cabinet that required assembly. I paid the extra $70 for assembly. The assembly subcontractor Apollo gave me a 4-hour window (8am-noon) for the appointment. Fine. But they called at 11:40am to say "something unexpected came up." They rescheduled me for another 4-hour window on another day. This time no one showed up at all and no one called. When I contacted them and asked them to give me an exact appointment after leaving me waiting twice for 4 hours, they refused. So I called Office Depot. That's who sold me the cabinet and the assembly service. I asked to speak to a manager at Office Depot twice. Both times I was put on hold indefinitely and gave up after 20 minutes. Then I drove there. Manager Maria says she'll "look into it" the following day. But she never gets back to me, and now that I think of it, she never even asked for my number! When I call and ask for Manager Maria the next day they put me on hold and no one picks up at all. So I drive there a third time. A different manager says she can't/won't do anything about it. If Apollo wants me to wait 4 hours on 3 separate days for one assembly job, Office Depot won't get involved. Why this apathetic attitude from Office Depot? A customer got shafted by the company they use to assemble their products. The customer reaches out to Office Depot to resolve it. No manager will answer the phone, no manager will follow up and no manager will get back to me. I can't believe all Office Depot locations are this bad. read more

I purchased a hard drive online for in-store pick up. The pick up date was scheduled for five days after I place the order. I later found out that the item was actually already in the store and in stock. I decided to go and get the item myself that same day. While in the store, an agent help me to cancel the online order, as I just purchased the item in store for myself. The order got canceled, but the money that they held never was return to my account that was April 4, 2023, and it is now May 5, 2023. I am confident, and I am just going to have to take the loss, as all I get is the runaround from Office Depot, and the bank... Claiming that each one is at fault. $85 is a pretty large loss for me, but apparently it's one that I just have to take. I will now do business with office depot, as in frequently as possible, and I will recommend them to no one. read more

This place is wack!!! I came here thinking they'll have everything I need but that was a mistake. I was looking for the refills for these pens and found nothing. Don't waste your time here they don't have what STAPLES can offer. This was a waste time read more

Office Depot - Office Equipment Near Me - Culver City, California

I came to office depot today to return a chair. The chair was delivered to my house and unfortunately the packaging was damaged. The awesome representative Shantell tried to assist me but she had trouble with processing my return Because my method of payment was PayPal. Shantrell called the manager Maria for assistance/ Maria walked over and immediately told us that there's nothing she can do because it was a paypal payment. She told us to go home and called the 800 number because item couldn't be returned in the store. Then she walked away as if she didn't want to be bothered. I was determined to return this item and not carry the heavy box back to my car. I called the one 800 number while in the store. Luckily Shantrell was there to assist us. The return went successfully. Easy. My opinion regarding Maria the manager. She Displayed laziness unprofessionalism and rudeness, in addition to being very unhelpful. I do not understand how she got her management position because her managerial and Communication skills were less than mediocre. Fact. I will NEVER return to this location. read more

Love coming here for all my office supply needs and printing assistance. The guys at the copy center are great at helping you print and create things like flyers and brochures. Very spacious and organized. Guaranteed to find what you need here for office or for school. 046/100 read more

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This Office Depot does not care about their customers. They are not friendly or helpful in any way. I get masks make people look less friendly but people here really don't care if you're looking for something or have a question or anything. The manager isn't helpful in resolving problems that pop up. They blame any issues on the customer instead of taking responsibility for errors in their system and resolving them. They let aggressive men just walk into the store and skip a line of people waiting and take up a good 10 minutes because they have a return. No regards for other customers that have been in line. As someone who used to work for Office Depot this is so dumb. read more

Excellent spot to shop for all your office and computing needs. Great selection on merchandise and low prices in a clean store. Exceptional staff, I was greeted as I walked into the store and staff members more than willing to answer questions or help with finding the items I needed. read more

It is a one stop shop. They have everything! Associate name Edward gave me the best customer service. He was very friendly and knowledgeable of the products. I will definitely go back. read more

Some employees are good others not so nice and even make up lies about you having received a promo already when you did not. Customer service is mediocre. read more

Hi Yelpers, So, I stopped by Office Depot at 5640 Sepulveda today in a good relaxed mood. I had a nice workout at the gym. A young man at the front counter said hello and said hi. Since no one was in line I stood in line in front of him. He was serving one person before me and I was next. This young man looked right past me and took the next guy standing behind me and said OK ma'am you're next. So I continued standing there waiting to be next then he called the next guy behind me again so this makes two people that he took in front of me. Needless to say this guy has poor customer service skills and he needs training. read more

The store helped me get a new cash register for my small business at a moments notice. They were also beyond fair with the pricing thank you Office Depot helping me in a pinch. read more

Waited in line to print, emailed my photos several times to be unnoticed, and when asked to print told me to use the "do it yourself services". I clearly needed you to print it as the print it yourself only prints 1 at a fucking time and withholding $5 when printing only costs $2. There is no common sense here or people who generally want to be here read more

Customer service is lacking to say the least. The only person who was helpful here was BRYANT. He stopped what he was doing to assist. When I walked in a young white guy was on a ladder sticking but he started at me & didn't say "hi" or nothing. AWKWARD so I thought this can't be too hard it's a computer & supply store ..... wrong !!! Soooooo lost lol I figured to follow the large posters that lined the wall hoping it was some indication of items being in the area like a little map . I saw the USB poster so I went that way. Where the USBs there ? No . But close by thanks to BRYANT I found what I needed. He even went the extra mile to assist me in looking in both my iPhone 7 plus and iPhone 6s to check the amount of space my pictures were using to determine what size mini drive or USB I needed. He was so patient and kind. Especially considering he was in the middle of a check list as I stopped him. He was confident in the knowledge he offered about how many GB translate to TB. The best part is what I needed was on sale ! Score, I love a sale. My USB was $100 originally & I got it for $60. Ya girl loves to save. Anyway if you are in the area this store is fully stocked so if you know what your looking for and are familiar with Office Depot then you'll have no problems and if you aren't familiar I hope you find BRYANT or have time to kill roaming the aisles . read more

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My entire experience with office depot was excellent. I called ahead of time and got advice from Izzy on how to order the poster I needed for my friends baby shower online. She was patient, professional and very knowledgeable. Then I called the next day. I got Chris who was at the front, trying to help Print and Marketing Dept out as they were very. Chris was very kind, courteous and helpful. I was then helped by Sonia from Print Dept who then helped me choose another option and also help me find a discount code was very helpful for the budget. Sonia was patient, kind and knowledgeable walking me through the online ordering experience and making sure I was able to do in store pick up. I called back to check in with Sonia to confirm my online order was received and she was at lunch. So T was kind enough to look it up and confirm the order was received and being worked on. Sonia called me back as well when she returned from l lunch, superior service. I wanted to make sure to mention everyone because the reviews, in my opinion, don't fit the customer service of the associates, which in my opinion was exceptional! Thank you to each and every team member and thank you to management for training so well and fostering a positive, efficient and excellent customer Service a standard. I look forward to other blessed experiences with Office Depot. I highly recommend this location. my friend who the poster is being made for (Mother to Be) picked up for me & was ecstatic with the outcome. Thank you read more

Amazing customer service, very friendly staff. I had some questions & concerns & they were all addressed. Also love that they're open a little later than other stores . Thank you ! read more

This is my experience from the Office Depot in Culver City located at 5640 Sepulveda blvd, 90230. I am a consistent and frequent customer of Office Depot at this location as well as the one in Miracle Mile. I've had good experiences until recently when I've experienced some unacceptable treatment. The first incident was with another employee (whom I won't mention but management is aware of) when he took it upon himself to go outside and speak negatively about my character and the company I represented, to a real estate agent with whom I had just exchanged business cards with. This occurred OUTSIDE IN THE PARKING LOT! I of course turned around and drove back to the office depot and asked to speak to this employee and addressed what had happened. The employee stood firm, defending his unprofessional conduct, that is until I spoke to his management. After that, he apologized to me the next time I came in, so I let it go. Unfortunately, this past Thursday, January 21, 2021 I had another very negative experience with another employee(David in printing). I went to the store to get some posters printed and David, who use to do quality work, had made mistakes on a few jobs recently and it happened again. By the time I drove back up there and saw the mistakes, he had left for the day so I showed the manager and she left a note for him. Since I had already paid, I took the poster. When I spoke to him on the phone about the mistakes on the poster, instead of apologizing for not checking the work, he berated me for taking the poster, he found every excuse to avoid blame, He said I signed a waiver for the laminate and since the damage was on the back, it wouldn't matter. The whole back of the poster is peeling which make it impossible to hang. Given our past history of conflict, it feels like he was negligent in his handling of my project since I'd already paid in advance. David took no accountability and wasted my time and gas because I have to try to fix the mistakes he made that I have paid for. In addition, he told me that if he redoes the poster, I will have to come back and wait and he won't start it unless I'm there, regardless of what the manager says, wasting my time. I mentioned leaving a negative yelp review because he wasn't listening to me, and he commented sarcastically and appeared to be fine with that. I feel this is unacceptable to treat any customer this way, especially one that was spending between 300-700 a month in prints, etc for 2 businesses. Unfortunately, I will have to take my business elsewhere. I have spoken with management before but it seems like the staff doesn't respect the bosses because the attitude is nonchalant. Whoever is managing this place needs to retrain the staff on professionalism, customer service, and how bad service affects the company as a whole especially during covid times when people can spend their money elsewhere as well as tell prominent important friends and associates they know of their bad experiences. read more

I don't know why this location would have less than 5 stars. I've been going to this location since my college years. And now that I've moved into the area, I am always frequently at this location. I had an issue with one of my ink cartridges. Not only was the staff very helpful in giving me to Zack the manager, but I was blown away at, when I came into the store, everything he said he would do to assist me he helped with a great attitude and in a timely fashion. And now my printer is working. Whatever you do kudos to Zack, the manager. read more

This review is for the Print Shop area. I have been here 3 times for help with printing from email attachments and scanning documents into a thumb drive..... You have NO IDEA what it means for a computer tech challenged person like myself to be able to understand what I just wrote. The staff have been remarkably helpful and not at all condescending to me despite my ignorance in their area of expertise. So if you're tech challenged and can't find a Millennial to help you then this is the place read more

This is an insanely slow store in terms of customer service. Have the person moving signs around come up and help ffs.

I really only come here to print stuff. There's usually no line so I am helped quickly. The employees aren't the knowledgable but they get the job done. One time they forgot to give me my flashdrive back and I had to drive all the way back. They also aren't good at recommending the best paper for the article I am printing. Well they don't have as much options as FedEx. But the pricing is the same and if I am in a rush this is the place to come. read more

Went in today and the manager Chris completely racially profiled me , refused to help me today even though I stood in line with my child and another employee asked him to help me , he walked passed me and went and found some random people in the store and asked them if they needed help , when they didn't need help I told him that my child and I were standing in line and we need help he said oh when the next representative is ready he will help you and walked off , do not go to this Office Depot and I will be reporting them to the better business bureau! read more

Maria, one of the managers gets 5 stars for outstanding customer service.The store gets 3 stars for causing the problem she had to fix for me. I ordered a self inking stamp which should have been ready the next day. They called me to tell me a part for the machine that makes the stamp broke. When the new part hadn't arrived 4 days later they suggested go to a different location. I was busy and didn't want to drive to Westchester when this store is right near my house so I said I'd wait, thinking it would arrive by the following week. 2 weeks later I realized I hadn't heard from them and I needed the stamp that night. I called and talked to Maria. She called Westchester, had them make the stamp and deliver it to Culver City. She even offered to deliver it to me personally that night on her way home from work. I declined her offer but was impressed with how far she was willing to go to take care of me. Thank you Maria. read more