I took my car to TRIO body shop two months ago to do necessary repairs on my Toyota from someone…read morebacking into me in a parking lot. Randy, the owner, was flexible with the times I could bring it in for an estimate. They did an excellent job repairing my car and finished it a day earlier than they promised. I needed some other bodywork done, which was unrelated to the claim from the person who backed into me. This bodywork was on the front bumper of my car, resulting from a youngster who fell off of his scooter and caused the scooter to put a huge dent in my front bumper. Randy said he would fix that big dent himself and I could pay him instead of having to file a claim with my insurance company, as the youngster was only about 11 years old and I didn't get the contact information for his parents. He charged me a very reasonable price for the front bumper and did a great job on it too. My car also needed some intense cleaning on the interior due to the fabric of the seats, which stains easier than I have ever seen anything stain! I have tried to clean it myself about 30 times using many types of upholstery repair and natural substances. All that happened is that the stains spread out more. Randy said he has an excellent detailer who will definitely be able to get all those stands up and clean other things on the interior. He said he would arrange to contact him and schedule it while my car was in his shop for repairs. The detailer's name is Paul Johnson, who I had heard of before due to the great work he does! And he did an awesome job with the interior, including the trunk! My car looked like a brand new car! All of that work was finished in four days! They are very hard workers and don't take advantage of people!

Needed some bodywork in my car. Was done quickly! Looks like new. Friendly, flexible service.read more

This is my second time using them. Both times they did a great job! Would highly recommend!! They…read moremade the estimate and repair process easy!

I am about a particular a person as one can be about a car. I had some repair work that needed to…read morebe done and I was paying out of pocket, not insurance. (Repair of rock chips on the hood, etc) My car is a very well kept older BMW, so detail and quality were very important to me. Long story short, they did a flawless job for me and the car looks great! While I know they work on most any car, their specialty is German makes. They do take their time but is it well worth it. And they are BMW owners and fanatics too!

At first I was suspicious of bringing my car here after a pretty big accident. I was telling almost…read moreeveryone I hoped they would send my car to Toyota's repair place off Sawmill Road. Although sometimes you can't always have what you want and you have to compromise. So I listened to the guy's insurance that was in charge of covering my vehicle and they sent me here. After reading these 5 star reviews I knew my car would be in good hands. All that suspicion started to go away. The customer service was great, they explained everything they would do to repair my vehicle and a time estimate when it would be done. The reason they are getting the five stars though is that I did not expect my car to be done by now and in very good condition after they completely fixed the damage done to my rear end of the vehicle. I expected to get a call like next week. The reason I'm ecstatic is because you might not know but I did not take a rental during the time my car was being repaired by Glassburn. I was offered it by the insurance but because I had 2 other vehicles I said no thanks. I sort of regret not getting that rental now, since I went through 2 cars that had so many issues in the three days my car was being repaired. So as you can all imagine, when I got the news my car was completed today I jumped for joy. Ben at Glassburn surely made my day by letting us know the vehicle was done earlier than expected. Plus it looked brand new and they really took care of it. They cleaned the car inside and out and my wheels were all sparkly. I highly recommend coming here if you have an collision repairs needed. They will take care of you and make sure you leave happy. Take it from me who did not expect to get her car in the best shape possible in 3 days.

Dennis and Ryan are awesome! I brought my car in for some fender damage from someone who hit it in…read morea parking lot. I didn't have to worry about anything. They dealt with the insurance company for me and even had my car back a couple of days earlier than expected. They did a fantastic job and detailed it in and out to perfection. Right after my car was all beautiful again, a valet company damaged my paint on the hood by parking it under dripping rust for 3 days. I brought it back to Glassburn Body Shop and Ryan took care of it at that very moment. What a total unexpected surprise and amazing service. Thank you!!!! I hope I don't have to go back. But if I do, I'm going back here.

I was very happy with my experience at this auto body shop. They quoted me $1000 less than a shop…read morein Westerville and fixed my car in one day. It is a family run business and they are very friendly and conscientious. I will be coming back here with all my auto body needs.

Very cool service. I just bring my car after accident. and they took care of all the documents,…read moreconversations with the insurance company, repairs. Everything was done quickly and efficiently. The car looks great. And I would also like to note the communication with customers - polite, pleasant, always answer the call and all questions.

A-1 Body and Frame has been our go to for auto body repairs for 20 years. Multiple cars, multiple…read morerepairs thru the years. Most recently our GV80 needed repair of the damaged tailgate . All was done perfectly in the time frame we were given. Highly, highly recommend A-1. (Dianne W)

Always have had a good experience with Jay and A-1. Keeps us…read moreup to date and works with the insurance company well.

Awesome service Would highly recommend them for all glass…read morerepair needs. Give them a call now!

we were in town for the Fourth of July holiday experienced an emergency with our back windshield…read morewindow that required . Unable to connect with Safelite, found aces and I'm extremely happy we did. The went out of his way to accommodate us early in the morning, get the glass install in front of had. This is entrepreneurship at its best! Absolutely five for local and out of town needs.

Car broke down. AAA called them and they wouldn't tow car. Would not recommend this towing…read morecompany.

I got a flat & Josh was there within 15 minutes & gave me air so I can drive to tire place. Very…read morenice tow truck driver!

I had an 18 inch long dent. They pulled it out paint free in one day, saving me at least $1200. It…read morelooks amazing-- like nothing ever happened.

Quick and thorough work done here. Fair pricing and won't gouge you. Great service will keep me as…read morea customer for a long time. A pleasure to work with.