Most of their menu can be made celiac safe! Love the wide variety of options that I can safely have

The irony of my friend hating country music, but he was willing to put up with it because we decided to eat here before my first metal concert. I personally love the decor and country music overall. Our waitress was nice, we were seated and our orders taken pretty quickly. I got the Frosty Margarita, which I don't recall my alcohol in it at all, but looked nice and blue. Was excited to see a Nashville Chicken Sandwich and thought the grilled version was okay. It was brushed with some heat and the vegetables were fresh and crunchy. I definitely plan to come back and try more. Oh, they also have a giant hall for karaoke if that's something you're interested in! read more

Apps came out at same time as dinner. Waitress dropped the food and never came back . We were thirsty the entire time. Chicken on the hot chicken sandwich looked prepackaged and reheated . When I asked the waitress when appetizers are typically served she said before the meal but the kitchen was backed up . No apology. She's was attentive and happy and talkative when she handed me the bill where her tip was coming. She deserved zero but I gave her 10% . We won't be back read more

The drinks were fine and the atmosphere had a good vibe going on, but service was a bit slow and nothing really blew me away. It's the kind of place you'd go with friends for a casual night out, just don't expect anything too special. Might come back, might not. read more

Walked in at 4:30 on a Saturday to a mostly empty restaurant. Was told "sorry we're full". No options. No "you could sit at the bar". No attempt to accommodate us at all. The fundamental principle of business is to sell as much of your product as possible. Not as little. Just saying. read more

You have to be kidding me. A beer here was $16 ... for a pint! Seriously, I was literally stunned. I have never in my life paid $16 for a 16 oz. (not even the proper British 20 oz.!) draft beer before. Anywhere else a Fiddlehead IPA is $8. It's literally cheaper to buy a beer inside the event center next door. I wish I checked the price before I ordered. $16 for a pint glass of beer ... this place can get fucked. read more

Great place for live music - not country fans, but went for the Mihali show and it was awesome!!! Great sound, space and staff!!

We were there for a graduation party. The bartender that worked the party was wonderful. She made my drinks exactly the way I like them. The food was really good too. read more

Great drink bar menu. Live music and great service. Mac and Cheese yummy. Always a good time especially before a hockey game at DCU

Great place to come catch a local live show. Food was delicious but a bit pricey. We had to eat at the bar due to not having a reservation which was a little bit annoying since I had already paid $75 for a table at the concert to sit with my friend at a table). Delicious fried pickles and turkey burgers. Water tasted like tap and was kinda chlorinated. Sound could have been better but the people were nice. Bartender chick was awesome! read more

Off The Rails - This pickle had a face from Off The Rails in Worcester MA. - Southern Near Me - Worcester, Massachusetts

Food was good and came out quickly. Good location across the street from DCU Center. Service was a little inattentive though and the draft beer prices were very high (which is probably why they didn't print them on the menu). read more

Ordered beef brisket. Was told after 20 minutes that the smoker was not functioning and thus no brisket. Was told that we can substitute sides and then we were charged without being told that it would cost more. read more

Just had a great mill driving from NY to Maine. Beef brisket sandwich was amazing! Definitely worth the stop!

I made a mistake not asking the price of drinks. I got a canned drink for $12 and was very shocked. Karaoke is fun though, not too many people and free to join. read more

Off the rails indeed. Came in today for a bite to eat in between sessions for our kids cheer at DCU center. The hostess was incredibly rude to our party of 8. We absolutely understood accommodating a party of 8 at last minute notice immediately is not going to happen, however the hostess said "30 minute wait" we didn't mind waiting at all. After telling her we didn't mind waiting, she rudely told us to leave. As a bartender and server for 20 plus years, I understand this industry and know that we were treated extremely inappropriately. We found a VERY good restaurant a block away called 158 grille. Do yourselves a favor and SKIP off the rails and give the other place your business, not worth the headache. As a mother of young girls, it was very disappointing to have to explain to them that not everyone is like the woman who was greeting us at this establishment. Do BETTER this is the service industry. read more

Good stuff! I was galivanting around Worcester and had about 2 hours to kill before a concert at the nearby DCU center. Plus, I also wanted/needed to get some food in me. Hungry Mark is no fun, and I don't want to spend $10 for a hot dog (or however much stadium food costs nowadays). Not wanting to stray too far in search of food, I decided to take a chance on Off The Rails, and I am glad I did! I ordered the Bourbon Bacon Scallops and Chicken Fried Tenders. The Bourbon Bacon Scallops were excellent! They were cooked perfectly, the sauce was great, and the bacon... well, I've never been known to complain about bacon! It was thick-slices, cooked well, and tasty (ofc)! The Chicken Fried Tenders were a delight also! I loved the integration of very thing fried onions into the delicate and already tasty breading! The tenders themselves were cooked to heavenly tender perfection! The ranch sauce was not overpowering and added a wonderful savory note to the tenders. They had little bacon bits too! As I said, I will not complain about bacon! The service is pretty speedy! I also definitely recommend making a reservation, even for lunch. There was only bar seating available when I visited. read more

Off The Rails - Chicken Fried Tenders - Southern Near Me - Worcester, Massachusetts

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Pretty abysmal lunch service. It's across from the DCU Center meaning they understand event pops and it has a business model meant to serve a quick turnaround, large format menu. So why did we wait 30 mins for soft drinks and more than an hour for food (which ended up being served cool to touch - not ideal for grilled cheeses and a fried chicken sandwich)? I have no idea. Because nothing was explained. A half-hearted apology for the wait and in the meantime, no check ins for refills or anything that indicated an iota of sympathy. Maybe the quality of the food would offset the epic delays? Nah. My Nashville hot chicken sandwich was four pieces of popcorn poultry drizzled with almost no hot sauce and three pickle chips on two dry pieces of white toast. It was laughable, and looked absolutely nothing like these other photos I'm seeing on Yelp. Look, if you're having staffing issues or something going awry in the back of house, then offer an explanation. Do the right thing by people who end up missing the first 15 minutes of a ticketed event because their reservation 75 minutes before the start wasn't enough even though they spent only 5 minutes scarfing down bad food. So frustrating. So disappointing. read more

Went here for a late lunch before a special event at Mechanics Hall. Service was a little slow due to another big party being there but the food was hot and tasty and came out fast and all at once! I really liked the seafood poboy, nice cornmeal fry on the shrimp and cod. Bloody Marys were yummy and we sat right next to the restaurant stage and had no problems at all having a table conversation and listening to the live music. I really liked the vibes, the space was clean, and the food was delicious. read more

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Stopped by on a quiet Sunday afternoon after my granddaughter's rock and roll debut . Very friendly service by Leilani. We shared onion rings and they were lightly breaded and very tasty Wife and I spilt the brisket bomb and wished I had my own order as it was delicious! Others had a burger cooked perfectly and the chicken and waffles ( pro tip , order the sauce on the side) Very tasty and friendly experience at a fair price read more

We were there at 2:30 after we attended Silver Scream Con and the hostess with curly hair told us "it was a 10-15 minute wait, and we can't wait inside the establishment, we must wait outside. Two other couples entered that spoke to us about the wait and were seated promptly with no wait. After 10 minutes my girlfriend went inside and talked another woman and she seated us. I've traveled all over the world and this was the worst hostess experience I've ever had. The waitress was very nice and the food was great. I just think they have a bad apple working their hostess stand. read more

I was down in Worcester at the DCU for the day and needed to find food outside the venue. We happened to find Off the Rails, which was tucked in behind DCU. This is a neat place that has many different spaces. It has a cool southern rock/country vibe. I went there twice that day, as I got lunch with a friend and then my daughter needed food once she finished her competition. My first stop, we made it for Sunday Brunch and sat in room to left of door. This was an intimate space and a guy was playing guitar and singing. He was really good! There is also the space with a big main bar, another space to the right of that and then a HUGE space that looks like they use it for events, weddings, concerts, etc. I started with a Dixieland Delight Sangria, which was a good winter choice with blackberry brandy, raspberry & orange liqueur, and Pinot noir. This was delicious! I am a huge connoisseur of sangria and this ranked right up there. The food was a little hit or miss for me. The cornbread with jam and butter was really good. Shareable amount of homemade cornbread that was not too sweet, served with butter and raspberry thick jam. Next I had the fried chicken sandwich. Now, this could have been epic, but fell short. The chicken itself was fantastic - great flavor, melt in your mouth. This came on plain white bread toasted, crispy fried onions, and pickles. No sauce whatsoever, which was odd. The white bread also seemed misplaced on this sandwich. Simply adding a good homemade chik fil-a version of sauce and putting this on a nice soft roll would have elevated this to the top. The accompanying coleslaw was very good and I had an extra side of green beans, which were roasted with onions, and were very tasty. The last thing we tried on second stop was plain Mac & cheese. This is a homemade version, but not our cup of tea. Cavatappi noodles were cooked well, but the cheese sauce tasted mostly velveeta based, was soupy, and just too much sauce. I could have used a spoon to eat this dish. I would pass on this version. All in all, this is a neat spot. Would recommend Sunday brunch with the music and a yummy sangria or cocktail read more

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It was the best of times, it was the worst of times. Things started out great at this newer restaurant, but had a sloppy finish. We were promptly seated in a quiet room, adjacent to the entry which features their busy bar area. Our room only had one other couple seated, and looked like it could accommodate perhaps 6 tables and a large booth. Our waitress was very nice and attentive, considering she was working two rooms and many tables. The food arrived hot, and we thought it was good, including fried chicken, pork tenderloins, and French fries. All was well until things seemed to come off the rails. The staff started moving tables around and looked like they were setting up for a large group. The initial table setup almost blocked the egress to the kitchen, so they rearranged again, until they were finally done (one of the tables they moved almost hit my co-diner). Then a group of about 20 began to shuffle in, as we tried to quickly finish our meal and exit the mob scene. When something like this happens, we expect a manager to come over, apologize and offer alternatives, whether it's a different table, or some type of comp toward a future meal. This did not happen, though the waitress felt bad for us, and provided a 10% discount on our check. Someone asked us how things went as we were leaving, I assumed he was the manager, and suggested a different day of the week where things might be quieter. That was too little and too late from my perspective. The bottom line was good food, but an unpleasant dining experience. read more

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Stopped back at off the rails before a show at the Palladium and had a great meal One had the steak and I had the salmon. Our serve was super good too. This has definitely become our pre-show spot in Worcester. Check them out!! read more

Sat at the bar and was quickly attended to. Ordered the Fried Chicken sandwich - not something I'd usually get. It was excellent. Bar tender was friendly and attentive. Headed next door for the Ten Ton Mojo / Blacktop Mojo show. Had a blast. read more

Off The Rails - Blacktop Mojo at Off the Rails 7/28/23 - Southern Near Me - Worcester, Massachusetts

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We often come here before the metal shows at Palladium. The service is good and the drink selection is on point. I like the Louisiana cuisine focus as I used to work there. My kryptonite is fried pickles, I order it wherever I see it. Here, it's way too salty. Tone it down and you have a winner. The poboy is great, it's my go to. The apps are fantastic and I also like the ambience. Easy parking in the neighborhood. read more

We were visiting Worcester for my niece's basketball game and decided to check out open mic at Off The Rails since it was walking distance to our hotel! Beautiful room with a big stage outback showcasing the amazing local talent! The bartender John was super attentive and gave us great suggestions for fun bars to visit around Worcester! We decided to stay and extra day and check out the food at Off the rails which was "off the rails" delicious! We had to pleasure to have John as out bartender again and chat about the recommendations he gave us! 10 out of 10 experience! Highly recommend! read more

Off The Rails - a tray of food - Southern Near Me - Worcester, Massachusetts

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This evening, I went to Off The Rails in Worcester. I sat at their great bar. The service was wonderful with an attentive bartender and host. The bartender was named Jon and was very friendly. The owner/ manager is also doing a great job. The bar and restaurant is decorated with photos of Americana and Country music greats. I ordered the delicious pulled pork platter with cornbread, coleslaw, and macaroni and cheese. The pulled pork tasted fresh and flavorful, the cornbread was moist, and the coleslaw was some of the best I've ever had. The food was 18 dollars, but was sharable and worth it. I definitely want to go back when there is a band/ live music. I am giving this restaurant and music venue 5 stars. read more

Amazing! Just amazing! This place has a really nice vibe; they had live music and the decor was beautiful. The servers were so friendly and really fast. My friends got the burger which they said was really really good & I had gotten the Nashville Chicken sandwich and I was pleasantly surprised. I'm usually not a fan of sandwiches but this one was soo good! It's a bit spicy so if that's not your jam, I'd recommend going with the normal one. The chicken itself was so tender and the spices were very well spread out. Lastly, the fries! Omg, it was actually so crispy on the outside and a bit soft on the inside. It was literally the perfect meal & I cannot wait to go again! read more

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Amazing food! Loaded tots! Great drinks. Look forward to going back again. Highly recommended. read more

Off The Rails - Loaded Tots! Amazing food! Delicious food! Highly recommended! Will visit again! - Southern Near Me - Worcester, Massachusetts

So we decided to stop in here on the way home. When I tell you it did not disappoint! Thanks to the other reviews we tried the Gas Station Eggs and Fried Chicken Fingers. The eggs took me back to my life down south. There are always picked eggs on the counter at the gas station. When one review said the chicken melts in your mouth, I was like Yeah RIGHT! Man LISTEN! I don't know what they're doing in the kitchen but they need to keep it up! We WILL be back read more

Off The Rails - Gas Station Eggs - Southern Near Me - Worcester, Massachusetts

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Must check out if you're in Worcester! We were told that we were their first brunch guests...we thought first of the day...but the first guests of their first day of brunch for this place! What an honor! You'd never know it was day one bc everything was amazing! The service, the food, the drinks! My friend & I had such a great time! We'll be back again, for sure! What we ordered: bloody Mary, mimosa, chicken & waffles, crabcake benny. And YUM!!! For "dessert" had the frozen apple cider! read more

Off The Rails - Southern Near Me - Worcester, Massachusetts

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We were staying in the area, and this was within walking distance from our hotel. Very cool little place, bring some Nashville to the Bay State. Our waitress was very attentive and patient as we looked at the menu. She answered our questions promptly. The food was good, served fast and hot. Beer was cold and they had a nice selection. The musician performing was excellent. Overall, a great dining experience. read more

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The service here was great. Our server and the hostess were amazing. The drinks were also good The food was another story. The fried pickles had what seemed like panko crumbs on them and the dipping sauce seemed to be little more than mayo. My Nashville fried chicken sandwich had about a half dollar size spot of sauce on it and the fries were stone cold. I'd understand the fries if it was a slow Tuesday but on a busy Saturday that's unacceptable. read more

My family and I were excited to try this venue. It DID NOT live up to expectations. Every one of our appetizers was few and far between. Poor quality and little quantity. Then my wife was given undercooked fried chicken. Literally the middle of the pieces were raw. By the time the chicken came back out the rest of the crew had finished their meals. The chicken was removed from the bill, but no manager ever came by to apologize or make the experience better. My Mac and cheese was tiny and bland. I will not be returning to this place. read more

Off The Rails - Mac n cheese w/pulled pork - Southern Near Me - Worcester, Massachusetts

We recently saw Off the Rails on an episode of Phantom Gourmet and were sold. We ordered the pimento cheese dip and pretzels, as well as the cornbread for our appetizers. The pimento dip was absolutely delicious. Gooey and flavorful with a slight "kick" from the bits of pepper in it. The dipping pretzels were warm and soft. The cornbread was great. Light and moist with a great traditional "corn" flavor to it. The house made jam and butter were both wonderful. We ordered the chicken sandwich with regular hot sauce, and the pulled pork Mac and cheese for our entrees. The chicken on the sandwich was tender and flavorful. The hot sauce was spicy but not overbearingly so. The French fries had a nice crisp to them and were cooked perfectly. The pulled pork Mac and cheese was phenomenal. The pork was juicy and tender, and the macaroni cooked well. The real kicker was the molasses bbq sauce that you can drizzle on top of the pork. Unbelievable flavor. Our waitress was attentive, kind, and quick. Everything you want/need in a waitress, especially on a Friday night. Though we didn't order any alcoholic drinks, their drink menu seemed vast, as it was 4 pages long. If you're looking for a solid spot for some New England style southern food, I couldn't recommend this place more. We will be life long patrons. Glad we saw that episode of Phantom Gourmet! read more

Great home style food. Service is king of slow. Ambience is casual. I would definitely return. read more

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Ribs were great, Arnold palmers were great, service was great, went on a Saturday around 5:30 wasn't too busy got seated right away, we ordered, chicken and rib platter, a 1/2 rack of ribs and the brisket platter, ribs were some of the best ribs we've ever had in the city of Worcester perfect fall off the bone 10/10, the pulled chicken was ok, kinda dry not enough bbq sauce, added some bbq sauce and the chicken was good, also got bbq lollipops those were excellent, brisket wasn't good at all it was dry, overcooked, definitely would not get again, also got onion rings those were phenomenal, the corn bread that came with the platters was good, but it would have been nice if it came with some butter. Overall great experience, would definitely come back read more

great place,good music,lots energy.only one complaint,why places don't put beer prices on menu,you order them find out more than you thought.should be law,put prices on menu. read more

We came all the way from NYC. The atmosphere was amazing and service was a 15 out of 10!! I'm a chef and my Fiancé is a Bar Manager. We came for the indie film festival. Alana was so good. She took care of our party of 5 without any issues. If she lived in NYC we would definitely hire her at any of our locations! When we come back, we will definitely come and visit her at this wonderful rock style bar/ restaurant. read more

Really cool vibe. I wanted to like it more I tried to like it more, but the food was just average. The service was good. The live music was excellent. But... The food was just ok. Started out with Buffalo chicken dip and it came with a handful of tortilla chips that looked like they came from the bottom of the bag. Cornbread appetizer had a weird taste. Burger was ok but fries were about 5 minutes away from being fully cooked. read more