To give you an idea of how difficult I am about trusting my mechanic--I used to drive my car an…read morehour and a half to my trusted mechanic when I lived in Jersey. Kelvin is excellent at his job. He is transparent and open, reasonable and clear in how he explains things to you. The entire team did an remarkable job on my aging car (160k miles and still going strong). They did not recommend unnecessary tasks that were not critical in keeping the car operational (like a dealer would), and the price for the parts and labor was excellent. I appreciate all of their work, their resourcefulness, and their capacity to work with my schedule to get things done right. I think I've found the place I'm willing to road-trip to so that I can have things done properly. :)

Kelvin is the best. He's super honest, trustworthy and reliable. All around just a good person,…read morewhich is rare in the business. He's helped me with my veloster more times than I can count, even if I just have a random question about it. Best experience I've ever had with a mechanic.

Had a great experience with Mercedes swap and personal experience with Horacio and Josh!!read more

Avoid this company. Their commercial practices are good, but their administration is a nightmare,…read moreyou will just waste your time with these people. Very very poor experience.

The staff there are super friendly! They are honest and have been working really hard to figure out…read morewhat is going on with my car. I would definitely recommend them.

Did a great job on my breaks. Honest people. I will definitely return for all of my vehiclesread more

I have always been in love with sporty convertibles. Mom and wife life took over and the cars got…read morebigger and less appealing to me. Well- both of those things have grown and moved on and so did I. City style imports has helped out in soooo many ways. The team of dealers, mechanics, detailers and sales team made getting my sporty groove back possible. My super maintained 2005 Audi TT roadster convertible plays to all the bells and whistles I was looking for. Low mileage, professionally detailed inside and out. My new love purrs like a kitten at the stop light and roars like a lion on the highway!!!! I was walked through all the steps to get financing without hassles or hidden fees. The team even helped me with helpful maintenance hints and professionals in the area to assist. I would defiantly recommend anyone looking for a quality automobile at a fair price, easy financing and courteous no nonsense team of professional to check out the large variety of stylish cars at City Styles!!! A big thanks to Carolina and all the wonderful gentlemen @ #citystyleimports. Honk and say hello if you see me styling around town! convertible top down, hair in the wind, with the bose stereo blasting & the biggest smile on that you've ever seen !!!!!!!!!!!!!!!!!!!

Hate to be the bearer of bad news, but this companies phone is disconnected and labeled closed on…read moreGoogle. You sold a vehicle to someone with the wrong Title and now I'm having trouble selling it

What a GREAT business. We have been bringing our cars here for service for years. This review…read morewill probably be very short because everyrhing about theses guys can be summed up in one word, GREAT! If you have an emergency, they will figure out how to get you in. They are very reasonably priced. The service is the highest quality as is the repairs. If something goes wrong they will fix that too. The have earned the best of Orlando for the last 3 years! If you are looking for a great autoshop you may want to consider this wonderful shop.

Amazing customer service and attention. I value how their team will go over in detail any question…read moreyou have. I am not experienced when it comes to car repairs and maintenance but they really break it down for me. I also value how they explain the most important repairs for your car since most time it's a bunch of items that don't all necessarily need to be done immediately. They work with you with what's priority and follow up the next visit with those items again.

We went ot Orlando Preowned for our car. We had a great experience. Adrian Reyes was very nice and…read moreinformative. We looked a couple places and this one was the most upfront and straightforward.

DECEPTIVE MARKETING: Can I leave zero stars?…read more Attempted to purchase a vehicle from Orlando Preowned advertised at $20,995 on the website. After scheduling an independent prepurchase inspection received the dealership's initial with an additional "Reconditioning" fee of $1987. When challenged, "the manager approved" a reduction of $500 for this "standard" fee. I let the vehicle go. Salesperson continued to ping my email with pressure that another sale might be pending, so I rereviewed the website and noted that Orlando Preowned advertises in general an on the specific vehicle "Zero Junk Fees & Zero Dealer Fees: The price you see is the price you get". While I'm no lawyer, this infers to me that the price on the vehicle landing page is the sale price I should expect. When confronted with this insight (with the GM copied), the salesperson dug their heels in again, reiterating this was a "standard" fee. The GMs response was to cut/paste the salespersons email as a reply without addition. Now I'm not a dumb consumer, and clearly certinly not as bright as the employees of this company, but " The price you see is the price you get" does mean something to the most of us, and I don't' think it aligns with Orlando Preowned's point of view. Disingenuous at best, more inline with deceptive, bait & switch

I regularly drive 17/92 past the street where this small dealer has been located since 2007, and…read morereally haven't paid much attention even though I could read the "goodcars4goodpeople" sign from my car. Little did I know that I would be referred recently to this small retail dealer when my son's SUV was totaled in a multiple car crash (my son was shaken but okay). When my son identified one of the cars offered online on his list of possible makes and models, we checked the hours of the dealer and realized we needed to wait until morning to check it out in person. Of course, the wait allowed us time to look in depth at the Carfax History that is provided FREE OF CHARGE!! I found that many dealers require you to purchase it. My son, brother-in-law, and I arrived right around opening time and talked with Pete, one of the managers. Pete worked quickly with the necessary paperwork and releases so we could take the desired car for a test drive. My son confirmed with my brother-in-law and me that he did want to purchase the car, and after some negotiation and arrangements, he purchased the car. In our county's current car shortage situation, a decision needed to be made sooner than later. Pete was great to work with - he knows the vehicles and history - and explained the whole purchase process and what each disclosure, agreement, and acknowledgement meant. No worries here about the "old-time" car salesman routine! I whole-heartedly recommend the dealer because of Pete and Mike, the owner, and the quality of cars. Although the inventory is smaller than a regular dealer, checking it out is worth your time.

Picked up the car we not only needed but one I love. My husband just happened to catch it out of…read morethe corner of his eye. We are so lucky and happy to have found not only this car but the wonderful dealership that helped us through the process so we could drive off the lot with our wonderful Mini Cooper country man. So glad we had great people to deal with. Very very happy with the car and the dealership https://www.andersonmotorsorlando.com/

I was impressed that this dealership was able to fix a notorious transmission problem with my F150…read morelast year. I had it to two dealers in the area that were unable to resolve the problem, and I was pleased that their tranny specialist Scotty was able to conquer the task. However, I recently took my truck in for a simple oil change and tire rotation last month and had issues. The service advisor informed me that I had an oil leak. So I scheduled the repair for the following week. For some reason, they still changed the oil despite knowing it would be done again the following week. This cost me nearly $300. They should have held off on the oil change rather than pushing it through and charging me unnecessary money. The repair was supposed to take 5-days, but ended up taking 2-weeks. I requested a loaner vehicle with a trailer hitch, but that never happened despite fighting the issue. I had to hire a driver to move our work trailer between job sites that cost me $400. The service manager was actually considerate and waived the loaner car fee for my inconvenience. I could have overlooked this issue, but when I finally got my truck back, I noticed a ding in the driver side door. My truck is immaculate, so I know for certain this happened at the dealership. I basically just gave up, as they seem too busy to care about customer service. Customers should never feel this way, but it is what it is. Overall, they're pretty good, but don't set your standards too high or expect a good customer service experience.

I made an appointment yesterday for today to run diagnostics on my 2001 f150 having a fuel/air…read moreissue. When I scheduled it they took all of my info about the truck. Year, mileage, issues. I even called them on the way this morning to let them know I was running late and they told me no problem. When I arrived and checked in, after struggling to drive there because my vehicle is having issues, I was told they won't help me because my vehicle is more than 15 years old. At no point during TWO phone calls in which they had all of the information about my vehicle did they tell me they couldn't offer me service. They wasted my time and almost caused me to break down on the side of the road for NOTHING trying to get there. What a colossal customer service failure. absolutely horrible. I will never give them my business for anything and I was thinking about getting a new truck.

"I recently purchased a 2024 Tesla Model Y Long Range AWD from Sidney at Michael's Auto in Orlando,…read moreFL. It was an outstanding experience! Sidney was knowledgeable, friendly, and made the entire process smooth and stress-free. Sidney really went above and beyond to ensure I understood every feature of the car and got a great deal. I couldn't be happier with my new Tesla and the top-notch service at Michael's Auto. Highly recommended!" "I'll admit, I was a bit nervous about buying a car all the way from Chandler, AZ. But Sidney at Michael's Auto made the distance feel like no big deal at all!" Sidney did a great job, great communication, texting and phone calls. He made the whole process simple and easy. I got on a flight from Phoenix to Orlando, Sidney picked me up, took me to the dealership, opened the dealership up early morning, got the car out for a test drive, did all the paperwork. It was by far the best. I would buy a car sight unseen from Sidney. He is a man of his word! He also checked on me all the way home to Chandler, AZ! Paul Rizzo, see videos on Youtube - "Smokewagon45"

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.