5-Stars almost doesn't seem like enough for the INCREDIBLE team at Eastern Shore Toyota!…read more This all started with a friend recommending how great of a job EST did on his Tacoma. Well, it turns out I was in the market for one as well and inquired about a truck on their website. Received a prompt response from Alonzo and we got to work on the details of what I was looking for, availability, trade, etc. During the process Alonzo was unavailable and Joe Wooten stepped in to assist with all my questions! Joe had the same excellent customer service as Alonzo and ensured everything was in line for the truck! I was also able to speak with Joe P. in finance who went over all the details of the purchase (numbers) exceptionally well. Very comprehensive group they've got at EST and I'd recommend them any day of the week! Did I mention I'm from Texas and choose EST in Alabama over the 12+ dealerships in my vicinity? Yep, even drove past all the dealerships in Houston. Yes, they're that good! In fact, so good we're already planning the next deal on the family vehicle! It's refreshing to know I'm working with honest, reliable people at EST! Seriously, quit spinning your wheels elsewhere. You won't find a team that takes better care of their customers, PERIOD! Thanks again Eastern Shore Toyota!!!!

We were visiting from Texas and stopped in to at the Rav 4 Hybrids. Shannon Josey was our…read moresalesperson and she was so patient with us as we changed our minds and decided a Highlander might be a better fit. The deal was fast and fair, and my Highlander was delivered to me in TX within the week. I am very happy with the salesperson and would recommend Shannon to my friends for a great experience

Great dealership. Thanks for making our vacation a good experience and fixing our car in a timely…read moremanner. Cannot say enough good about you. While visiting Daphne, and other areas on vacation, my oil light came on in my Dodge Avenger. Sansing checked, noted that the oil needed changed. Changed the oil and we were back on the highway in a matter of 30 minutes. My family has done business with the dealer in Pensacola and is/was equally impressed. Keep up the good work!

DO NOT RECOMMEND - BUYER BEWARE…read more We bought a 2021 Hyundai Palisade from Sandy Sansing Ford & Lincoln in Daphne, AL about 5 months ago, along with the highest warranty they offer, because we needed a safe, reliable family vehicle. Last week the car started acting up. Day by day it got worse, and now the engine sounds like it's knocking / about to sling a rod. We immediately scheduled the earliest service appointment they had (Monday the 12th). By Thursday the 8th, the vehicle clearly wasn't safe to keep driving, so I called to see if we could bring it in early and get a loaner. I was very clear on the phone: * The car is in my boyfriend Gavin's name * He could not take off work (10-hour welding days near Mobile) * I would be dropping the vehicle off for him * I asked if that was okay -- and was told YES So I found a babysitter for our 7-month-old, drove an hour to the dealership, switched over my baby's car seat and belongings, signed paperwork, and was handed the loaner keys. Only AFTER all of that did they look at my license and say I couldn't drive the loaner because I'm not 21. Annoying? Yes. But I understood. So I asked the most logical question: Can Gavin come get the loaner since it's HIS car and HIS warranty? Answer: NO. They then told me: * Gavin couldn't get the loaner either * They weren't giving us a loaner at all * And because we "have another vehicle," it wasn't their problem To top it off, the loaner manager and a manager both told me this was "all my fault" because I supposedly misspoke -- even though everything I said was approved over the phone and I never once said I would be driving the loaner. Their solution? Take all my things back out Put my baby's car seat back in Get into a knocking, unsafe vehicle Drive it an hour back home All after paying good money for the vehicle and paying extra every month for the top warranty. We are a working family with a baby. We bought this SUV for reliability and peace of mind -- not to be blamed, dismissed, and stranded because of poor communication and zero accountability. If this is how Sandy Sansing treats customers AFTER the sale, imagine how little they care when you actually need help. We bought a family vehicle -- not a lifetime of excuses. please share !

Terry Thompson is by far the best dealership around. I live in Jackson Alabama and this has been my…read morego to dealership since 2014. I've purchased 3 trucks from Terry Thompson and each time used the same salesman Cliff Stapleton. I will contact him by phone to discuss what I'm looking for and each time he's had what I needed and also gives me the best price. I'd recommend Terry Thompson to anyone and also recommend contacting Cliff Stapleton for your best deal.

Absolutely worst service I've ever had in my life, I have 3 free oil changes left at this location…read moreand I will not be using them. I would rather pay then ever visit this dealership again. Waited over 10 hours for an oil change and diagnostic.. wish there was a zero star rating

This is an amazing place to get your next vehicle. No fussing with pricing, their honest and…read morerespectable.

From the owner: Our Customers love the fact that they can browse, ask questions, drive as many or as few as they…read morewant, and never get pressured. We offer high quality, fully maintained vehicles at awesome values. If you buy here, we really appreciate it, if you don't, we're 100% ok with that too. We are no pressure, everyday people, with normal lives. We make it as relaxing and pleasing as we possibly can, and do so with honesty and integrity.

We just purchased a 2026 Tucson at Eastern Shore Hyundai. The entire experience was beyond my…read moreexpectations! The finance manager, Jennifer Smith went above and beyond what is normal and got us the best deal possible. We couldn't be happier with our exceptional experience! Would recommend them to anyone looking for their next vehicle!

Kameron did a great job with the new car purchase. He was with us every step of the way and…read moreanswered our questions with ease. Yes, he's young, but has a great spirit. The team overall was a pleasure to work with.

Service was great...Brian was friendly and accommodating. I always go to Tameron to get my Accord…read moreserviced.

Was told I was approved with no money down by Randall and Lebaron..was turned over to Kala and…read moreCalvin. Looking for a used pick up. Was told cheapest was 36k. Too much for me. Calvin said he could get Chevy Cheyenne all day every day. 2 weeks later I still ha e no vehicle. Cannot get phone calls returned. Left msg twice with Randall voicemail. Calvin acts like he could care less about helping me. Finally said I would consider a SUV, still have not heard back from anyone. Calvin said he would call me back. He didn't. Extremely disappointed.

May 24, 2026 I recently acquired a 2026 Volkswagen Tiguan…read moreSEL R-Line Turbo vehicle. The salesperson, Brandon Baggett, went the extra mile to ensure I was fully informed and pleased with my purchase. Even though he is primarily associated with the Kia section of the dealership, he readily took the time to show me the Volkswagen Tiguan SEL R-Line Turbo that I desired. I opted for the avocado green exterior color, complemented by a black and amber brown diamond-stitched leather interior, which earned a spot on the 2026 Wards 10 Best Interiors & UX List. He guided me through the entire paperwork process and remained very patient, composed, and respectful. He possesses integrity and a compassionate nature. I've never experienced such attentive service in my numerous car purchases. Brandon Baggett will treat you and your family the same way rather you want to see a Volkswagen or Kia vehicle.

I will NEVER buy another Kia or recommend anyone to use this dealership. I had a 2020 Kia Telluride…read morewith issues. I dropped it off because I kept having my car run dead because the radiator fan would randomly turn on by itself (even in middle of night and after not being driven). They diagnosed car, I picked it up and when I left I got a mile down the road and heard a noise. Realized the back passenger side window was down about an inch and would not go up. I immediately took it back and they told me it probably just needed recalibrated. They couldn't get it to work. Left a note for my service advisor to call me in the morning and sent me home because it was 6pm. service manager never called me. when I finally got him on the phone two days later he told me I could bring it in but they would charge me another $189 to diagnose it. I never had my window down before I brought it in and they obviously had it down while working on the car. They caused this issue and wouldnt stand behind it. The service manager was extremely rude about it also and hung up on my sister on the phone. I will nevvvvver go back there again.

I purchased a 2014 Ram a year ago from a different dealer that came with wheel locks. I didn't…read morerealize until recently when I needed to get a TPMS replaced that I didn't have the wheel lock key... In August 2026 the 2 local dealers in my area (FL) told me I could not purchase a key from them, they would have to be cut and then new locks would be put on and didn't have any appointments to perform this repair until October. I called Tameron in AL and they got me in within 5 days. Upon dropping my car off for my appointment the service representative verified what I was here for and when he leaned that I needed a key, he went in the back and in less that 10 minutes took care of my issue WITHOUT cutting anything... And despite me insisting that they charge me something for their time, the technician refused and only asked that I go online and write a review of my experience. I now have a key when needed. Now days everyone is skeptical about dealers and service and getting sold repairs they don't need... This dealer could've have taken my car in, removed the wheel locks with their key, and charged me for the repair the FL dealers claimed needed to be done and I wouldn't have know any different.... Although this was an hour away, and in a different state, this is where I will take my vehicle when I need service done on my Ram.

This dealership is terrible especially in service. Had my 2022 RAM 1500 in for warranty service…read moreseveral times and when I call to setup the appointment I always let them know I need a loaner. When I come to drop off the truck they never have a loaner ready or they can get me one but I have to go to Hertz down the road, wait for and take the shuttle there and then wait 20+ minutes at hertz for them to get their act together and prep the vehicle, not to mention the hertz location has a bad sewer odor. Recently I was having issues with my gauge cluster and it had to be replaced. Tameron had my truck for a month while they ordered the new cluster, they gave it back to me and the dimming function wasn't working. They didn't believe me and had to do a side by side comparison with another RAM to see the difference. I mean come on your guys are that inexperienced they couldn't tell it was wrong? I have a transmission issue and they reprogrammed it once; it still clunks and they say "it's operating as designed". Stay away from this place and stay away from the Service Tech Dave. He repeatedly lies, promises he'll call back when a loaner is ready then doesn't and can't ever fix anything properly. Epic fail!

This GMC dealership is first class. From the time I inquired online I was called then set up an…read moreappointment to view my Yukon XL AT 4. Brought in my trade and got price I wanted on trade and wonderful deal on my new Yukon. Dennis was absolutely fabulous and went to big guy to personally discuss my deal. Antonio in financial department set up great bank got the deal done. In 3.5 hrs drove away. I highly recommend Tameron. Dave Z

The repair shop:…read more Let me start out by saying the people that work here including the manager Nick Smith are wonderful people. They would do what they can to make your visit as painless as possible. Sometimes it takes a little longer in the shop then I would like but the end product is that you won't have to come back for the same problem. Double check the work they do because they have been found to miss small items. They quickly resolve any issues that you may have. I only give them a four star rating because of the cost and the time it takes to get it right! Thank you Nick for all our your help and time, making my visit a lot more painless than it could've been. I will continue to recommend you and your team for a job well done.

How do you thank someone for helping you realize a goal you've set for yourself, and worked hard to…read moreachieve. The staff here, Been and Gayle were an amazing team, who went far and above what I would consider customer support from a car dealer. Their Christian values were evident as they walk me through the car buying process.. Never again will I nor my kids buy from anywhere else. I am truely satisfied, and highly recommend doing business here .

From the owner: We have been serving the Gulf Coast Exceeding our customers expectations since 1998. Locally Owned…read more& Operated. We work by appointment.