"A bottle of blood saved my life. Was it yours?" -Anonymous…read more Welcoming staff who truly listen and answer questions. Thankful for my recent visit. Looking forward to returning after 56 days.

So easy to do. My blood fills that bag like at twice the rate of normal (thanks GB3) so the only…read morething that could be more easy would be a drive thru option! Like working out or eating right, I donate knowing that it saves lives, but also for the fact that it depletes iron in my blood. Men don't lose iron like women do and that build up isn't good for cardio health. As such, I consider it another important CHOICE in helping to determine my health TOMORROW and into next seasons of life. A responsible, knowledge based part of my increasingly responsible and disciplined lifestyle! Thank you Lord for all that you have provided, unto and even the very blood which flows through my body! Unto YOU and YOUR GLORY may it save, extend and help those who may need it most. Not surprisingly, that may even be a friend or family member! Just imagine IF the blood you donated today actually saved your parent, a child, your husband or wife tomorrow??? Just imagine! Please consider donating today! -G Why would I not want the following working for me? Physical health benefits Free health checkup: Before each donation, you receive a mini-physical examination. A staff member will check your vital signs, including your temperature, blood pressure, heart rate, and iron/hemoglobin levels. This can help detect potential health issues like high blood pressure or anemia. After donation, your blood is also tested for infectious diseases such as HIV and hepatitis. Heart and vascular health: Donating blood on a regular basis is associated with improved cardiovascular health. By reducing the overall volume and viscosity (or thickness) of your blood, it can flow more easily through your arteries. Some studies have linked this to a lower risk of heart attacks, strokes, and arterial blockages. Balanced iron levels: Blood donation helps reduce excess iron stores in the body. For men and postmenopausal women, high iron levels can contribute to oxidative damage, increasing the risk of heart disease and certain cancers. Regular donation helps maintain healthy iron levels, especially for people with the genetic condition hemochromatosis, which causes an iron overload. Calorie burn: While not a weight-loss method, your body burns approximately 650 calories to replenish the pint of blood you donate. This is a temporary effect, but it is an added benefit for frequent donors. Potential cancer risk reduction: Some studies suggest that the reduction of iron levels from regular blood donation may lower the risk of certain cancers, including liver, lung, colon, and throat cancers. The reduction in iron may decrease the oxidative stress that can damage cells. Stimulated blood cell production: Donating blood prompts your bone marrow to produce new red blood cells to replace those that were removed. This process helps keep your circulatory system healthy and functional. Mental and emotional health benefits Improved emotional well-being: The act of giving blood is a selfless act that can create a sense of purpose, boost your mood, and increase self-esteem. Altruism and volunteering are also linked to lower stress levels and a reduced risk of depression. Connection to community: Participating in blood drives and being part of a donor community can foster a sense of belonging and social connection. Some programs even notify donors when their blood is used by a patient, creating a rewarding link to the recipients.

Horrible experience here. I've been here two other times this is my third. I got forgotten about…read moremultiple times as did other people. My appointment was at 9:45 and after being told finally to go to the blue section Have my plasma done they then tell me certain things aren't released and they have to sit there and wait longer then they tell me they missed another part of the physical. I mean what a joke at this point it was over four hours Since I had eaten, and they couldn't even give me a straight answer as to whether or not it was safe for me to continue with the process. I told them they were extremely unprofessional which it was, however, the person who I told it was unprofessional, was being the most professional out of all of them so I do apologize, and I hope she knows I meant the whole experience. People get anxiety waiting for this stuff and it sent mine over the edge

Having taken the time to apply online, make an appointment and arrive early (October 18, 2025), I…read morewas told my 1:30 appointment would be an hour late... I am patient. Very. After initial check in and screening (BP, finger prick, height, weight, etc.), I was sent to a kiosk monitor that consistently seized up, claiming I had no appointment and to get an employee... good luck there! 20-minutes later the kiosk worked. One disgruntled client was aggressively calling out one of the technicians as having a horrible attitude and losing his paperwork. This same technician informed several clients and I that we would not be seen and would have to return another day. 2-1/2 hours of observation and being subjected to incompetency and disregard for clients compels me to submit this poor review. What a complete and total waste of time (on my part) and what a waste of salary (on the part of the extremely petite Asian technician) for her horrid work ethic.

I wish I could rate the staff and the organization separately. In my humble opinion the staff here…read moretruly do the best they can and make the donation process a great experience. I am guessing that the staff turnover rate is high, I make this guess by the 2 hour wait time just to check in and unfortunately I view this as a result of poor management and organizational policies and procedures. I will continue to donate due to the wonderful and professional staff here at BioMat Fresno. Manny P

I observed staff of the highest professional order and care working at this site that are…read morededicated, caring, and professional. I observed staff that could have cared less. I also observed a VERY high turnover rate of the phlebotomists with new trainees virtually every donor visit I did. More disturbingly I observed staff that handled used sharps (needles) and blood contamination items (gloves) incorrectly, disposed of bio hazard materials in regular trash receptacles, and screening staff that used completely subjective criteria to turn away donors with no explanation other than "try again later" I felt more like I was a stray animal at a shelter being selected than a donor willing to spend up to two hours of my life in a chair in order to help others. One week they had a HVAC failure and the donor area was easily 85F or higher during the height of summer in the central valley. That is a health issue for everyone in the center, not just the donors. It took weeks to fully resolve. I will NEVER go to this donor center again.

Most don't realize the importance of a volunteer blood supply and don't think about it until it's…read moreneeded. The staff here is top notch and very helpful. The facility is always spotless. Lots of yummy snacks for when you finish your donation. The location is convenient and doesn't take long with most donations taking less than 1/2 an hour. Save a life!!

Giving blood is something I've tried to make a priority within the last few years. This location is…read moregreat for me and they are usually really quick at processing those who come in. I never make an appointment due to my schedule but they never is an issue. If you have never given blood or even if you have you present your license and confirm your contact information before heading off to an intake room. They usually have a freebie that they offer along with some coupons to local establishments. You can check their socials if you are interesting in knowing before going. The whole process from start to finish can be as short as 30 minutes on a good day. They have a wonderful snack selection where you can hang out after you donate and usually friendly volunteers who are restocking the food and checking on you. A wonderful experience with a reminder date that you can next give blood.

Location: Kaiser Clovis Offices Date: January 21, 2026…read more Service: Pharmacy This week I have to make a stop at Kaiser Permanente Clovis offices. My child's medication was running out. I went on their website to order some refill. The Fresno medical offices was out of stock of my child's medication. I notified his doctor right away. His staff contacted me via telephone to inform me that I was able to pick it up at an another Kaiser Medical location. They called the Clovis offices and they had the medication in stock for my child. I was able to pick it up the same day I appreciated the staff member of that called me and assisted me by locating a Kaiser pharmacy that has my child's medication in stock overall as highly please with the customer experience I received from the Kaiser staff. The quality of care was excellent.

I have only been a member for 2 months and have had nothing but problems. The pharmacy cannot fill…read morea prescription. It has been approved but they are out of stock and it's back ordered for a month. Meanwhile, I am without my meds and having severe withdrawal. I wouldn't recommend this place for a cockroach. They also won't pay my ophthalmologist even though he is a preferred provider. My PCP refuses to refill my hormone replacement therapy and told me to go to an OB/gyn. What for? I am 68 years old and I don't need a gynecological exam! Unbelievable.

TLDR: Dr Kerr and the staff at this urgent care are 10/10 fantastic, they are amazing!!!!…read more Firstly, I was shocked to find an urgent care that had such a high rating. Most medical facilities struggle to keep good reviews because lack of staffing cause long wait times and quick interactions. Secondly, I was shocked that the urgent care wasn't extremely busy and that I was brought into the back within 15 minutes of my arrival. Thirdly, I was so so IMPRESSED with how kind, and just happy my doctor was. I don't meet too many doctors who really strike a cord with me, but DR.KERR was genuinely just such a nice doctor. I was seen for a kidney infection, I knew the symptoms, had experienced them a year before, after a quick urine test he agreed. He said he'd prescribe a tablet to take once a day for 10 days, if I experienced fever to go to the ER. I asked if he knew how fast the CVS right next door would possibly fill that prescription (dumb question-that isn't something most doctors are really going to know, but I have word vomit sometimes) and he said it could take anywhere from an hour to longer. He asked if I ever used them before and I said no. He then said he wanted to give me an antibiotic shot that would at least cover me for 24 hours in case they didn't get the prescription filled that night, which was AMAZING. He didn't have to do that at all. I am so thankful that he did, though. CVS didn't get the prescription filled until late. I went to bed in a lot of pain due to the kidney infection, but that shot did it's job and by this morning I am as good as new!!!!! I'm still going to grab my prescription after work today, because following the treatment plan all the way through is how it gets fixed and doesn't just flare back up in a couple days, but I cannot express how fantastic Dr. Kerr and really ALL of the staff was.

We are new to the area, have scheduled doctors appointments with a family doctor and a GYN next…read moremonth to establish care. So being without a GP or GYN I came to this location because I feel like I have a kidney infection. The lack of any kind of attempt at human connection in this office is astounding. There's no one to help you with check-in, you're immediately pointed to a QR code where you fill out all of the paperwork yourself. Once the receptionist has that, she points you to a machine IN THE WAITING ROOM to get your vitals. Everything from weight and temperature to blood pressure and oxygen numbers is done by one of those machines you generally see at Walmart that you sit and put your arm in. WTF? That machine prints out a paper that you give to the receptionist. Because I was there thinking I have a kidney infection, she handed me a urine specimen cup, and told me to go into the bathroom, again, in the waiting room. A basket in the waiting room for the collection of your investments already had someone else's specimen in it. With their information on it. I'm sorry but HIPAA who? I then sat back down until called back to go to a room. A nurse didn't come in the room to talk to me or anything. I sent to room 3 to wait. I sat in my room for half an hour, listening to the full exam of a kid in the room next to me because the walls are really thin, before a doctor come in to tell me that because I drink a lot of water, my urine was clear... dilute ... and that it could be an ovarian cyst or even appendicitis, she doesn't know what's causing the pain in my lower back, that I should go to the emergency room to get imagining done and they could tell me what's causing the pain in my back around my kidneys and the malaise. So not only did I just pay my co-pay, but I was also charged an extra fee for urinalysis, something I've never had done before in any doctors office in my life. I walked out feeling like I just wasted my money and my time. If you've got something really simple like a sinus infection, I feel like this would be a good option. But for anything else? No... and now to the ER I go. UPDATE: I noticed the rebuttal the manager of the office posted below, and no, they are not telling the truth. There was a name, first and last name on that cup of urine that was sitting in the bathroom when I went in. And the person who went in after me had to look at my cup that had my first and last name on it as well as the previous cup. I'm not going to let them sit here and gaslight me

Very helpful. The app and check-in system are a little…read morechallenging at first-I'm sure I'll catch on. The tech explained some of the benefits and tips on using the kiosk. Making an appointment will make for a much speedier test. Location and parking were good. Only 1 handicapped parking spot-but other available parking was just as close or closer.

No office staff at front desk. Not easy to locate. Self checkin at a kiosk. Very abandoned looking…read morewaiting room with patients sitting. I left.

I went into the ER last night because I ripped my toenail off (partially). I got in and went back…read morevery quickly which was nice since my toe was bleeding and my toenail was hanging on. I was seen by Dr. Khushigian who listened to me and actually did what I wanted, despite it not being his first course of action. They removed my toenail (which was extremely painful despite the nerve block) but I was told I did very well. LVN Desiree was by my side through the entire visit and was extremely comforting. I was squeezing her arm so hard during the procedure I was worried I was going to bruise her, but despite that she comforted me and kept me calm and helped me through the pain. There was another nurse who helped me after with wrapping my toe and putting on my little boot but I didn't her name. She was a sweet little Asian lady lol. They were all really nice and I was able to joke around with them and it was an overall good experience, despite the immense pain I was in lol.

Parking his horrible, the outpatient lab and imaging pretty efficient. But EKG, no one is at the…read morecounter, so they say call a number someone shows up and says they will call you but you haven't given anyone your name or the paperwork, I pointed this out and then she rudely snatches it avoid st Agnes

Great experience here. Awesome orthopedic team and surgeons. ER docs are nice and thorough. Dr…read more Bayer and Dr. Mickel were amazing.

The secretary in main entrance operator that answers she really rude and doesn't help or even try's…read moreto help at all.unprofessional what kind of staff they hire they should train them to attend people more with respect