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    Octane Automotive

    5.0 (7 reviews)
    Open 9:00 am - 6:00 pm

    Services - Octane Automotive

    Auto bug and sap removal

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    Burnsville Motors Sales & Service - Truck purchase.

    Burnsville Motors Sales & Service

    (25 reviews)

    Very inattentive. Spent 5+ hours to be told that my file was moved in line by another salesman…read more Credit wasn't run until LATE Monday though I was told it would be taken care of first thing Couldn't get me the rate I signed for. Bought and paid for full coverage insurance bc they required it. Out $250 for no reason and had to wait over 36 hours to find out they couldn't do the deal as promised. Waste of time and stress.

    **MAKE SURE YOU ARE CHECKING REVIEWS FROM FB, GOOGLE, YELP**…read more Don't buy from here, they sold us a car with the engine light on. JT said it was because they changed the battery and to give it a couple weeks. If it didn't turn off to bring it in. We didn't feel comfortable driving it so I went to O'Reillys and I used the diagnostic computer.The issues it brought with JT, this man talked to my husband in a way that you should never talk to a customer. He was so disgusting, I couldn't believe it. This man knew what the issue was and made sure people didn't tell us. In the end we ended up paying $565 dollars on a car that already had it on and sold it like that. It makes me so angry that we still had to pay for it. No compres aquí, nos vendieron un coche con la luz del motor encendida. JT dijo que fue porque cambiaron la batería y le dieron un par de semanas. Si no se apagara para traerlo. No nos sentimos cómodos conduciéndolo, así que fui a O'Reillys y usé la computadora de diagnóstico. Los problemas que trajo con JT, este hombre le habló a mi marido de una manera que nunca deberías hablar con un cliente. Era tan horrible que no me lo podía creer. Este hombre sabía cuál era el problema y se aseguró de que los trabajadores no nos lo dijera. Al final terminamos pagando 565 dólares por un coche que ya lo tenía una luz ya encendida y que yo no cause y lo vendieron así. Me molesta tanto que todavía tuvimos que pagar por ello.

    Walser Experienced Auto

    Walser Experienced Auto

    (14 reviews)

    12/9/2023 Had an…read moreinteresting experience with the Walser Auto Group. I was interested in a preowned car at their Chrysler Jeep store in Hopkins, showing their "Up Front (No Haggle) Best Price" on the windscreen. I was interested enough to started discussions with their Customer Specialist. The following day I find the car was moved to their "Walser Experienced Auto" store in Burnsville with a new "Up Front (No Haggle) Best Price" $2,399.99 Higher than their Hopkins store had it priced. I contacted the Customer Specialist along with the General Manager at the Burnsville store and asked if they would honor the previously posted price and was told NO, the new price was the UP FRONT (Haggle Free) BEST PRICE. Really? Since when do cars go up in value based on location in the same metro area?? In fairness I will say that the communication and response time with their staff at both locations was excellent and appreciated! I do however question the ethics and definitions used by the Walser Group regarding "UP FRONT (No Haggle) BEST PRICE". Is it possible that used car marketeers have learned nothing, given what they have experienced over the last 4 years? Are they still playing games? Spoiler Alert ... Your Buyers are Smarter Than This!! Please Do Your Research!! No Metro Dealer is the only game in town..... Thanks, MRR

    I wanted to love buying a car here…read more I came in test drove one car. Went home, called my bank, got a check for the whole amount, called them and told them I would be in the next day to hand them the check and pick up the car. I arrived, the car was dirty, had 1/4 tank of gas and they made me sit there for an hour while the guy filled out the paperwork and continued to try and sell me one thing after another while having his manager come over. Why would I want a maintenance warranty from a place that couldn't even do basic things right? I did all the leg work for them and the customer service was rude, lazy and I wouldn't recommend them at all!

    RAVMOTORS - Dan and me. We made the trade. My wife is so happy! I win

    RAVMOTORS

    (21 reviews)

    Bought my second Car here at RavMotors…read more My first car was a 2014 ford focus anf the second is my new 2015 subaru Crosstrek. Will be back here to buy my wifes car. Thanks Ravil and Mike. Take Care, Nick

    DO NOT BUY FROM THIS DEALERSHIP…read more We purchased an Infiniti QX60 about a month ago, and the experience since then has been extremely frustrating. Within just a few days, we noticed a strange noise when turning. We brought the vehicle back and were told it was simply tools rolling around in the back. That explanation didn't sit right, so we took it to an Infiniti dealership for a second opinion. They informed us the vehicle has a transmission issue that could cost around $7,000 to repair, in addition to needing a tune-up--something you would expect to be addressed, especially on a vehicle sold with a warranty. The financing process was also very difficult. Communication was poor--we had to repeatedly follow up for updates, and our original salesperson was either unavailable or did not return our calls. At one point, we had enough time to consider purchasing an entirely different vehicle due to the lack of responsiveness. We were then instructed to bring the vehicle to the Burnsville location for diagnostics, even though we were initially told the Crystal location had already inspected it. This inconsistency added to the confusion and frustration. Update: Since then, we've had to bring the vehicle in multiple times and even pay out of pocket for diagnostic testing at an Infiniti dealership. The vehicle has spent more time in shops than in our possession--we didn't even have it for a full two weeks before it was taken back for repairs. At one point, it appears a code was simply cleared, and the vehicle was returned to us without the issue being properly resolved. Eventually, the dealership sent the vehicle to a transmission shop under warranty, where it has now been for nearly two weeks. We are still being asked to cover certain parts out of pocket, despite barely having had the chance to use the car. Meanwhile, we are making payments on a vehicle we cannot drive. I also want to address something that made this experience even more uncomfortable. I am a lesbian woman, and throughout this process, it has felt like our concerns were not taken seriously. Communication noticeably improved only when a male was involved in the conversation. I cannot say definitively what the intent was, but the difference in treatment was hard to ignore and left us feeling disrespected. Most recently, a manager at the Crystal location was dismissive of our concerns, stating that the repairs shouldn't be a "big deal" because they were covered. That response completely overlooked the inconvenience, lack of access to the vehicle, and overall poor experience we've had. At this point, we feel misled, unsupported, and unheard. I would not recommend this dealership based on our experience.

    Octane Automotive - usedcardealers - Updated May 2026

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