Our salesman went out of his way to prepare for us some cars to test drive based on our criteria…read more Matthew Everett was extremely knowledgeable about vehicle options and helped us understand our options. Never having drove or owned a hybrid car, Matt helped us understand how they work and we left with a new car that will be so economical but fun to drive.

I stopped here to get an oil change on my dad's vehicle. While I do not own a Honda, my dad does…read more Here's what I noticed RE: the space - Friendly staff, super clean facility, large waiting space for customers with great amenities such as outlets for computer work, complimentary small water bottles, espresso coffee machine serving lattes, cappuccinos, hot chocolate, coffee and more, fish tank, nice bathrooms, 2 TV's, tons of seating from couches to oversized chairs, floor room sale space with cars to purchase and more. The facility will text when your vehicle is fully serviced and ready for payment and pickup. There is a pay counter towards the entry. After payment, you get a choice of a rose or snack. if I had a Honda, I would always sit and work here during service maintenance due to the cleanliness and variety of amenities. Well done IG Honda!!

I recently bought a 2024 Tesla Model 3 from Inver Grove Toyota. It's a really nice car. The…read morepurchase price was fair, and the offer on my trade-in was fair as well. After the sale, I found out Tesla had the car flagged in its internal system as incompatible with Superchargers, so it would not charge at Tesla Superchargers. That was not on Carfax, and the title was clean. I had a stressful 5-hour drive home because of it. On my way to look at the car, I even called two Tesla stores and asked them to run the VIN. They wouldn't, because I didn't own the vehicle yet. Tesla wanted more than $1,000 to inspect it. The manager at Inver Grove Toyota didn't hesitate -- he offered to cover the cost. The inspection found there had been underside damage diagnosed by Tesla in North Carolina, then repaired elsewhere. Tesla wanted to confirm the repair was done correctly. Jim Fitzgerald, the general manager at Inver Grove Toyota, was wonderful. He said that if the inspection didn't come back satisfactory, he would work with me to return the car. I felt like I was treated like family. That surprised me, in a good way. Would I drive five hours again just to buy a car? No. But I would feel confident buying from them again. They stood behind the sale when it would have been easy not to.

This was one of the worst car buying experiences I've ever had in my life!…read moreThey "pre/owned used car sales manager" at this location was condescending, arrogant , and or dismissive during every communication. Two out of the three cars shown to us were filthy; the inside littered with trash and debris. We decided to go with a recently traded ford escape. We were very apprehensive about buying a ford and expressed those concerns, verbally and printed recent recalls, most common defects and problems reported from ford escape owners; one being that after 100k miles, the transmission and or engine on the model we were looking at fails. The sales manager and the original sales person repeatedly promised and assured us that the car would receive a rigorous inspection Every concern we mentioned received the following " before it leaves our lot , every car is inspected to fullest extent, we will know if something is wrong have it repaired before we take your money" The car was not cleaned as promised;the windshield had wet wipe streaks, dirt in the cup holders etc. Not even 24 hours later, the under carriage comes apart from the car. No apology, or accountability but the bolts they didn't initially put back were installed. Less than a week later, the car shakes, stalls and turns off at a red light. This issue escalates and becomes so severe we aren't able to put the car in reverse or stop at stop signs without it violently shaking and turning off . When we call the dealership to report this, the customer service associate says that they do not repair nor will they inspect the car as it's not a Toyota, and to follow the instructions in the extended warranty package we purchased. After a week and the car becoming a safety hazard, we take it back to the inver grove . This time, we meet Zack, the new car sales manager, and tell him what's been going on with the car. Unable to back out the parking space and drive 50 ft to the service bay , without the car turning off, he immediately has a conversation with service department and gets us set up with a loaner until our car is, diagnosed and repaired all within 20 min. The next day we reach out to the original sales person and give him an update and ask that either him or the manager please follow up when they have any news on the car. After two or three weeks, we started calling for updates. We would call once or twice a week, asking to speak with the manager, leaving messages asking for a call back with an update on next steps. After two months, we thought it would be our best bet to try to catch the manager in person. When we finally see him, we asked if he had received any of our calls or been notified about what had been going on with the car. He said he received our messages, but had been busy, he was aware the car is having some transmission issues and is in the process of being repaired . What else was there to discuss, and or what did we want? Taken aback from his tone, one of annoyance, I was perplexed that he would acknowledge his lack of communication without an apology or plan of action moving forward. I expressed our disappointments with the process this far: the lack of communication, missing sense of urgency from him and his team. Our main concern, and reason for wanting to speak with management is to discuss how a failing transmission, that we discovered within 7 days of purchase, was missed during the " rigorous inspection", and what other options were available to us. His response in no particular order "that's how the car buying process is, these things can't be predicted, they have several good reviews that refute the poor experience I've had ,so he doesn't see where him or his team could improve, they're doing what they can, they can't do anything more for us " I told him I felt he was being dismissive, flippant , and would he want to or have a loved one be treated this way. he said he had a similar experience and he was fine with it. I We purchased the car 4/6/2026 and got it back with a refurbished transmission the first week of July. Since then we have needed an oil change and were told the car needs brakes . Two basic repairs, that should've been done at the time of the original promised inspection , or during any of the 4 months they had it in their possession. I've had better experiences buying a jalopy in a Grocery store parking lot.

Just had my car in for the second time to get an oil change. They told me it would take 45 minutes…read moreto an hour, but it only took maybe 30 minutes at most. This was my second oil change so it should be $5, but they accidentally gave me the full price one. Luckily when I let them know this was my second oil change they easily fixed it. I did see the oil was about the same price as other places, so that's good. The first time I got an oil change they forgot to reset the service notice in my car. But this time I asked to make sure they'd reset it, and they did! Only thing I forgot to ask was to make the correct number of miles for when I come in again. My KIA can go 7,500 miles before the next change but both times the sticker tells me 3k miles. I don't know if that's a computer thing or they simply don't know, but I'll just be going by when my car tells me to go in again. Everyone is nice and friendly from what I saw! But the little mistakes is why I made it 4 stars instead of 5. But to me, 4 stars is still excellent. Also their free service for a car wash is what you'd expect. It gets the major grime off, but both times there has been certain "stains" or residue left behind on the windows. Don't expect a completely clean car from it! Best to go to an actual car wash place for that if you want pristine. Still great for being free!

My 2016 Kia Sorento V6 had been serviced only within the Luther/Kia network, which makes this…read moreexperience even more disappointing. Before bringing it here, an independent scan had already shown multiple engine-related codes, including misfires and timing/camshaft correlation codes. While driving to the dealership, the vehicle went into limp mode on the highway. Luther Nissan Kia documented that the engine was approximately 4 quarts low on oil in a 6.5-quart system. I specifically told service advisor Stephen Stulz in writing that replacing spark plugs looked like treating a symptom, not the root cause. I asked where the oil went and asked for the root cause to be investigated. Despite that, they charged me for spark plugs and an oil service. When I came to pick up the vehicle, the Check Engine light was already back. Then they charged me again for an oil control valve. That repair also failed almost immediately, with the Check Engine light returning shortly after I left. Only after two paid failed repairs did they move toward a much more serious camshaft / CVVT / timing-related repair estimate of about $5,600. The communication after that was extremely poor. The vehicle stayed with them for months, and for long periods I received no meaningful updates unless I pushed for answers. In my experience, they did not seriously engage with the problem until I filed complaints and took legal action. After that, their explanations kept shifting toward warranty coverage, mileage, possible used-engine speculation, and customer authorization instead of directly addressing why the root cause was not properly diagnosed from the beginning. In my opinion, this was a very poor diagnostic process and a very poor customer-service experience. They documented severe oil loss, received a written root-cause concern through their service advisor, charged for multiple repairs that did not fix the vehicle, left the vehicle unresolved for months, and only became responsive after outside pressure. After this experience, I will not use Luther Nissan Kia or any Luther-affiliated service department again. I previously trusted the Luther network with this vehicle, but that trust is gone.

Buyer beware!!! I bought a used car with an extended warranty. I'm a single father and have missed…read moreout on parenting time with my children since before Thanksgiving. I'm now going to miss Christmas with my children because the car had aftermarket parts that negated the warranty that was sold. I was adamant that I need a warranty for a used car with higher mileage and was assured that this warranty would be perfect. The warranty won't cover anything on the engine because of the aftermarket parts and I've had to pay so much for transportation while my vehicle is sitting in my driveway because the engine is shot. It has nothing to do with the aftermarket parts, not the company that provides the warranty will not cover replacing the engine. I was sold this car under false pretenses! The dealer is doing nothing for me and simply doesn't care that I haven't been able to spend time with my children without a vehicle. I will be seeking legal ramifications. They tried to pad my loan with every possible option and some of them didn't even apply to the vehicle I purchased. Major red flag! Buyer beware, bring a lawyer with you when you purchase a vehicle here! I was provided a loaner vehicle while Morrie's worked out the details of what it would take to fix my vehicle. Flash forward to mid March of 2026 I still had no resolution. I was called to return the loaner for service and at that time I was told that the newly hired service manager decided to tear down my motor to the point of failure in an attempt to get my warranty to cover the costs. It was already established that that was not possible due to the aftermarket parts. I previously advised them to just replace the motor. He also stated that a fuel injector leaked into the motor causing it to put a hole in the piston. That's incorrect, the Ford dealer I towed it to performed diagnostics and did not find anything of the sort. He provided that excuse as a way to show that the warranty couldn't have covered it as it was only regarding internally lubricated components. I told him that I never authorized the tear down and only asked that the motor be replaced and was assured by John the sales manager that they would work with me any way they could. Today I went to pick up my car after they suggested changing the flywheel and clutch and had more than 33% to put down on the cost of repairs and was told that they couldn't help me. Stay away from this company at all costs!!!! They had my car for over 4 months!!!

Extremely impressed with the service and care shown to me and my hubby during the purchase of a new…read morevehicle over the weekend at Morrie's. Andreas and Hedi were professional and took great care of us through the entire process. After an initial quote via phone on Friday with Andreas, we knew that it was just a matter of test driving the car (CX-50 turbo) the following day and if that was good and then a deal would be made. They stood by their quote and discounts and made it super easy for us to move forward with the sale. It took an entire 2 hours from when we arrived till we left with the new car. They had better deals as well than other Mazda dealerships in the MN metro area. I also used Morrie's for service in the past and they have always been great with their service.

My wife gifted me this beautiful truck for Father's Day! The whole process was the smoothest we've…read moreever had in purchasing a vehicle. Please come by and support them. They were great to do business with.

We had a good experience with our purchase. Ben was a great, didn't feel like a high pressure…read moresalesman. Answered all questions and added great information. We are very happy with this purchase. Thanks Mauer

careful their "blue certified vehicles" are actually riddled with issues…read more bought one with a failing transmission and a bad engine bout a month ago and it is still getting fixed theyll hold onto ur truck past the warranty then say they cant do anything because its past the warranty you are better off buying a hunk of junk from some random off of facebook marketplace at least theyd communicate they dont call you back they dont communicate with you whatsoever especially nick the person thats supposed to be fixing the truck buying a vehicle is already a stressful experience and theyll make it ten times worse

Do NOT bring your money here. Worst customer service ever, let me count the ways. 1. Had a fusion…read morein for an air bag recall, a few weeks after the work the air bag went off while driving down the road, almost killing two people. This dealer ships service department says "that was a ford part, you have to contact Ford, its not our problem". 2. Bought a Focus here that had back seat that wouldn't lock up, sales guy says we'll fix that for you just bring it back when you want. Tried bringing it back and the service department refused to fix it with us paying. At this point we were done with these worthless people. Then I had to have a Maverick towed here for a bad starter (Only dealership in the free towing range, i should have paid more to take it elsewhere) The replaced they ran their diagnostics and said it was a bad starter, I Paid WAY to much for a new starter. 2 months later the same issue starts back up, since the starter is under warranty I take it back, The first guy that checked us in says "we're so sorry, we'll waive the prognostics fee. Then Nick in the service department calls us the next day to say they can't waive it and we must pay it. So we have to pay them $300.00 to diagnose what these incompetent fools missed the first time, after we were told it would be free. Nick was rude, unprofessional and a all around jerk. DO NOT bring your cars here.

More than $250 for an oil change and tire rotation for a basic sedan (and no cabin air filter…read morereplacement). Avoid this location for service at all costs.

Just thought I should give credit where credit is due!! Shawn in sales is a rockstar! If you are…read morethinking of getting into an EV, he is your guy! He has so much knowledge and willingness to help you learn about it all! He worked in the electrical field and now even owns his own EV! He is plethora of knowledge and it is well worth your time to go see him if you are in the market! Great guy!

Thank you Johnathan and Robert…read more Johnathan is an excellent business/salesman that took the time to listen to me and find a car I wanted. Despite his busy schedule I never felt any pressure to buy a car I didn't want. I now have a car I love to drive that's in excellent condition. Robert took the time that was needed to find me financing from a lender that set my monthly payments at a price I can afford. This wasn't easy because of my identity theft. He explained the terms of my financing so I understood everything completely. I never felt rushed even though this process kept them open after business hours. I would recommend West 7th Cars and Credit to everyone I know looking to purchase a car. They have a huge selection of beautiful cars to pick from. Thanks again to a couple of really cool guys. Your excellent service shows that it's about having and keeping happy customers and building future relationships. Your future looks bright. Take care, Emily, Chops and Nash Potatos

Thanks to Jonathan for all the help great service answered all my questions help me getting the…read morebest deal i would highly recommend!

Recently purchased a used minivan, took a risk as it was advertised as is, no warranty. Took the…read morerisk because I have had 2 similar vans and I was impressed with the honesty and helpfulness of the staff. Took the vehicle home , immediately came up with a tranny line leak. They immediatley took it back and fixed it. Next a coolant line elbow sprung a leak. Again, who would know that is going to happen. They had me bring it back and immediately fixed it. When I picked it up their mechanic went over all he had done to repair it and see that nothing else was leaking. They care about customers and I am grateful and impressed!! Jim N

Great customer service. This dealership is run by people who know cars inside and out. There's…read morealways a variety of cars available on the lot, and the salesmen are very helpful every step of the way. Clean quality vehicles!

Superb fast service. Wonderful cats in waiting room…read moreReplaced. Cat converter after it was stolen

Brought my car in, payed less than I expected, great service, very friendly and fast, and ADORABLE…read morecats in the office. Definitely will be returning.