Absolutely love Dr. McCormick and the entire staff. They do a great job and I sing their praises…read morewhen anyone comments on my smile. Fun fact: Dr. McCormick walked away from running a spice empire just to drill teeth. 10/10, will keep letting this ex-spice-lord and his staff keep my smile on point.

I had been with my previous dentist for over 25 years, so it has been difficult to come to terms…read morewith having had to find a new practice. Fortunately, the doctors and staff at Cascade View Family Dental have made the transition effortless and pleasant. I am happy to say that I am very satisfied with the level of care and attention to detail that the staff provides at Cascade Dental. Dr. Bass is warm, knowledgeable, humorous, and efficient. His mannerisms are professional and his recommendations have thus far proven to be completely on point. And if that wasn't enough, every member of the team is wonderful, and it feels like a visit with friends more than a visit to the dentist. Additionally, I look forward to my visits with the hygienist (Dr. Laurel) because she genuinely cares for not only the health of my teeth, but my overall well-being. I never thought I would find another hygienist who would do nearly as good a job as my last one (Dr. Elizabeth), but her enthusiasm and considerations rank her as top notch. I'm sorry that I hadn't taken the time to give this much-deserved praise to this practice sooner, but on the other hand, after being with them now for over a year, I can say with conviction that I would absolutely recommend this business based on numerous pleasant interactions. Here is a review of my previous dentist, in case you are in the Orange County area, as my heart is still with them and I consider them to be like family. I trust that my relationship with Cascade Dental will grow equally as strong. https://www.yelp.com/biz/roger-ho-dds-dental-care-costa-mesa Oh, and apparently others feel the same... check out this note I saw on the bulletin board in their waiting room:

Rude and make decisions for you when there are options. They want cash up front for copay before…read moreany work will begin. I found someone who is polite, kind and takes payments for copay. So, cascade leaves a person with life threatening root infections until a person pays upfront. 4 figures. No thanks.

receptionist was incredibly rude and unhelpful. treatment plan changed during my appointment, which…read morecan happen however, this changed the billing codes and thus the estimate they gave me when I began my appointment. I tried to advocate from the pt side, sharing feedback that explanation of changes to cost would have been nice to known in addition to the steps the doc explained. The receptionist response was, "yeah, I'm not going to tell every patient that you might have changes". (insert condescending tone). I had no idea I wasn't getting a root canal until, I called about my claim being denied because it wasn't a root canal. Apparently, I misunderstood the changes but the condescending receptionist was a big disappointment. I didn't deserve that. See reviews other reviews on google. Beware of billing here!

Wow ... there is not enough to tell you how horrible this place is all the way around…read more Bait and Switch is the game they played with me. I was quoted $3000 for my dentures. I told them in no uncertain terms that I had NO money and that all I had was dental insurance (primary and secondary). I was assured that barring any complications, it would be covered by both my insurance companies. So they took an imprint and ordered my dentures. When I got the call that my dentures were ready, I returned and they proceeded to pull my remaining teeth (not many left after Crohns disease) and insert my new dentures. During this, Petersen hardly said 2 words. No courtesy, no smiles, no compassion. He was as animated as a rock. On my way out I was told I owed them $400. When we started the game of "but" ... they said it was unforeseen costs back at the lab. (They would provide me with no proof of that) When I told them I didn't have $400, Gail (the office manager ... and what a piece of work SHE is) went straight for the jugular. She stated that she would attach my income. No: "Let's see if we can work something out" or "Can you make monthly payments?" ... nothing. I advised her the only income I have is $900 a month in SS Disability. With that she LAUGHED and stated she was an "expert" at attaching SS Disability. I asked to talk to Dr. Petersen and Gail informed me that she would not allow me to do so. I had to borrow $400 and even to this day, they have kept my molds and will NOT allow me to have them. Stay away at all costs. I'm not the only one that has been a victim of Petersen's bait and switch. Watch out for evil that is named Gail.

My husband saw Jessica Henderson in practice with Dr Petersen. I think first off the office…read moremanager is the worse. The assistant didn't crack a smile, say hi or anything. We didn't want to sign a form and the manager went and told everyone in the office including the Dentist who was obnoxious and compared the procedure needed to religion. Don't go here! No warmth or caring involved, it was just stressful.

My first experience with the endodontist was not great. He was very rough and broke my tooth off in…read morethe course of a root canal. Granted, it was a weak tooth and I think he was the new guy. However, the next day I received a call from them and instead of checking on my well being, they were calling to tell me I had paid the wrong amount and needed to come immediately and correct the mistake. Blaming me for THEIR MISTAKE! I paid the amount I was told to pay. They refused to admit it was their mistake. So I paid it. I later went back for my follow up which was included in the original appointment. I agreed to an additional xray and was told the amount it would cost. I paid that amount upon leaving that day and then found they billed my insurance for the follow up that was supposedly included in the original cost of the first treatment. Not only that, I was called again after that appointment and blamed and disrespected for a past due balance of a copay that was never billed to me. The main endodontist here is good but their billing and customer service sucks!!

I was so nervous about having my root canal redone. But it was so great how it went. I am so…read moregrateful!! My dentist was so gentle and made sure I was completely numb before he got started. He was amazing!!! And the office staff both up front and in back are caring and amazing. I do t want to have to need them again but I won't be so scared next time if I do

Doctor Bitner treats you like he's working on one of his own family members. I'd heard horror…read morestories about having root canals and tooth extractions. Doctor Bitner explains every aspect of your treatment plan after making you feel like your sitting in front of a warm fire at home. He's gentle and caring, makes you feel like you are a close friend or family member, very personable, putting your...Read more

From the owner: We specialize in the diagnosis and treatment of root canal disease and dental pain.read more

My wife and I have been patients of Bend Dental group and Dr. Starr for more than 10 years. Would…read morenever consider going elsewhere!!! My hygienist, Abby is fabulous and a truly dedicated professional.

Best Dental Group ever. Extremely caring, friendly and efficient. Makes going to the Dentist…read morebearable.

I love this dentist! Dr. Allen is caring and thorough when dealing with teeth. His staff is far and…read morewonderful to. I'll keep coming here as long as I live here!!!

Always kind, very clean and pleasant. I'm terrified of dentists but nit Dr Allen. He is kind and…read moregentle. I really like the front office staff and my hygienist Nicole is great. I'd definitely recommend thus dental office

I finally got the nerve to see a dentist after several traumatic experiences and after researching…read morefor months landed at Bend Family Dentistry. Under the care of Dr. Theda. I had decided on dentures after years of pain and she assured me this was something she could do. A full upper was done. She then told me my four front lower teeth had to go and she could make me a lower partial that looked like a retainer. So she extracted those as well. $8500.00 later she out right refused to finish my bottom partial. Her treatment coordinator simply replied to every question I had with " You have been referred to another dentist." Dr. Theda was paid in full for this work both by my insurance and in cash by me. I have no idea why she referred me. My insurance will not pay twice for same procedure and I am left withOUT four bottom front teeth. The office did offer me a refund but it was so little I can not make my mouth whole until I save enough money to pay for the copays at another dentist. Stay clear of this Bend Family Dentistry NIGHTMARE NIGHTMARE NIGHTMARE

I grew up witnessing my parents and their siblings losing their teeth young. They were children of…read moreimmigrants; poverty and malnutrition in their youth played a role. They grew up over 100 years ago. This gave me a strong drive to maintain my teeth. After a bad dental report from another office, I called Bend Family Dentistry hoping to get a 2nd opinion. The woman who answered immediately went into action to see what they could do for me. Weeks later I walked out of Bend Family Dentistry on 3rd Street in Bend, my teeth properly cleaned and I'm smiling. I witnessed confident employees who love their jobs. I highly recommend Bend Family Dentistry. They provide excellent quality work, show compassion and listen to you, and their prices are reasonable. I understand and recognize good communicators of professionalism. Thank you Bend Family Dentistry!

Dr Schultz and Dr Toms have been serving Madras and the surrounding area for decades! Home town…read morecustomer service with big city quality dentistry!

I just completed an extensive restorative dentistry session with Dr. Henderson. She made the…read moreexperience very comfortable and completely painless even though the session lasted nearly two hours! I continue to highly recommend Dr. Jessica Henderson - she is one of the best General Dentists that I have ever seen!

Dentist did another unnecessary drilling out and filling that was not needed. The filling fell out…read morealmost immediately and now there is bare tooth exposed. Literally malpractice. We do not go here anymore but still dealing with the aftermath. Two healthy people with normal mouths now just trying to fix everything she touched. Never ever go here.