Considered an essential business, (thank God, we live in Florida where it's a sauna!!) they…read moreanswered my call for a checkup and an evaluation for cooling the garage. So happy they are open during the quarantine/covid-19. They were able to come sooner than I could accommodate, so we agreed on Thursday. Two guys came out, one was training the other to be on his own soon. It was an all day affair. One of my units checked out fine. The other one had some issues so they had to drain the Freon and check it out. I asked if they wouldn't mind cleaning up the squirrel skeleton under the unit. The young guy straight up said no! The older guy chuckled, grabbed my trash bag and went up and cleared it all out. So thankful! They were very considerate of my carpet etc. Protec installed my hot water heater which is why I called them for my AC needs. I figure, if they can do plumbing and AC, they can figure out how to cool my garage. As it turned out, I needed a separate appointment for evaluation for the air conditioning install. They are not allowed to tee off my existing unit into the garage. It's illegal. So I called and they said they could send someone out on Monday. The guy came and we talked about the options. We agreed on a new install and he was able to schedule me that week, Thursday. The team of three guys, the one who grabbed the squirrel carcass, and two other men came on Thursday and installed the unit. They were here all day, but as promised, they did it in one day. They had some issues with the wrong piping and had to redo it. They also made a small hole in the garage wall for the drainage pipe that didn't work out, so they have to come back and plug the hole. They also need to come back and cover the pipes. They didn't have everything for this custom project. The idea for the garage to be cooled is to take the edge of in the summer when I work out, not to cool It all the time. It works amazing. It has a remote control. A thermostat install would be an extra charge, but you could get it WiFi compatible and control it from your phone. Protec has an optional membership which can be tailored to your needs and is priced out depending on what you want and how many units you have. I joined. It includes 15% off plumbing and AC repairs. Hope I don't need to use that benefit. They're really good about calling and emailing. They will communicate both ways or whatever you prefer. Very professional. I would recommend them. You might get a better price with someone else, but you won't get the same warranty and guarantee.

I hired ProTech Air Conditioning for AC maintenance on June 29. Since that service, my upstairs AC…read morehas not been functioning as expected. During the maintenance, my attic air handler was never inspected. I was also charged in full for a proposed UV light installation and other work before it was performed. Because my AC issues remained unresolved, I canceled the installation and am currently disputing that charge with my credit card company. Since then, I have called, texted, and emailed the company requesting assistance and asking for an itemized invoice for the services performed on June 29. Despite my repeated attempts, I have received no response. As of today, I am still waiting. Good customer service doesn't end when payment is collected. At the very least, I expected follow-up. Unfortunately, my experience has been silence.

This company came out and fixed our air conditioner several times. He came out while we were out of…read moretown and was able to fix our unit. Trust worthy!

I rarely, if ever, post comments about service companies but Don Abrams Air Conditioning LLC. is an…read moreexceptional vendor in the Deland area, and deserves to be recognized. He has been my go-to a/c company for over 7 years and has never disappointed me with his willingness to provide professional, swift and fairly-priced service. He takes time to explain what is needed and when he will be able to complete the work, keeping me updated when he encounters material delays and availability. I feel extraordinarily comfortable in recommending this air conditioning company, and Don Abrams, as an excellent choice for service.

We had a water heater that went out and needed to be replaced. A young man named Jeff showed up the…read morenext day and I had hot water by the afternoon. Not only is this company timely but they are also professional and do great work. It's not often that you get great service these days so kudos to this great company and value!

Very professional....solved the problem very quickly...never know they were even here....good…read moreclean-up...

After the air went out from a power surge due to a lightning strike and we decided to connect with…read moreHenry from Ice Heating and Air in Orlando, Florida... it wasn't just the price, but the professionalism, communication, accountability and clarity ion the way he defined what he found, what could be done and what couldn't. And in a normally, incredibly stressful situation, working with Henry and Ice Heating and Air was an experience I rarely have. His attention to detail, style of communication and down to earth way of explaining as well as backing up his explanations created a fast and well-earned trust. From authority to ability, communication to professionalism and being just an all around cool guy, I trust Henry and Ice Heating and Air to not only fix the problem but also explain what I needed to know in order to decide what can work best for me. I ended up doing a blog and podcast as an extended review but also a message for other businesses to consider communicating in that way. I stake my reputation on Henry and Ice Heating and Air. So many in the HVAC scene that can be questionable, sketchy and pushing the up sell. He helped resolve the issue and my family went to bed in a cool home.

STAY AWAY FROM THIS CONMAN! I can't even begin to list the horrible experiences we had with him…read more First off they aren't licensed to install and do a lot of the work. ( found out after they ripped things apart) Showed up late and stood outside smoking before coming in. No masks , tracking dirt and crap all over the house. The "owner" was here for an hour and then went home to watch tv leaving his assistant to do the entire job. He had my aunt sign a contract while I ran to the store , making it for more than agreed upon. I over heard the owner outside telling his assistant to move as slow as possible so they can bill more since he needed the money. What should have been a 4-6 hour job with 2 guys ( that's what was agreed upon) took 12 hours for the one guy to do alone and THEY NEVER FINISHED THE JOB. When I refused to pay the amount demanded even before the work was done the guy calls the cops. TWICE! He had a bill he needed to pay that night so was demanding payment for work not done. Sadly my aunt payed them ( she hates conflict) and now I have to take them to court to recoup the money paid. The job was never finished. They were stoned half the time and the hour or so the owner was here he spent it yelling and demeaning his employee. Beyond unprofessional. The employee seemed to know what he was doing but was left here for 12 hours alone and was exhausted. The owner is a joke. DOES NOT KNOW WHAT HE IS DOING. So, if you want an abusive aggressive guy that carries a gun with him in the truck to destroy your house, call the cops when he lies and is demanding payment for work not done- this is your guy. If you actually need work done and don't want a complete nightmare --CALL ANYONE ELSE

Had Facemyer out to service my units before the summer rush. Noah was prompt, attentive, and…read morewalked me through with photos all the areas that needed extra attention and why. They were not pushy on additional repairs and gave us a discount on the quoted price, since it was preventative care. Thank you Noah & Facemyer!

extremely dishonest and unethical business practices ...wrongfully diagnosed the issue as either a…read morevery expensive repair (7K) or a new unit (11K) with the offer only valid for one day . Got another company who fixed the issue for a few hundred dollars with a year repair warranty. Have a service contract with Facemyer for my units but done with them

Needed some work done and was referred to Bill Shafer plumbing. Really appreciated the honesty of…read morethe work and fair pricing. glad we were told about them. Would definitely recommdend to others and use again.

Called one day, not an emergency. Jeff came, diagnosed the situation, got what he needed in his…read moretruck and within a short period of time we were back in business. More important, Jess was polite and professional. I'll use the for all my pluming needs in the future.

Clint and his team were topnotch in helping me understand the need for a new air handler. They…read morereturned to check the UV light system and repair it when i called. Also, after the install, Clint helped me set up for warranty information, with it all being digital he was able to do it quickly for me. Steven and Clint go the extra mile for you. Karyn

Did a repair on my ac unit. Stopped working 2 weeks later will not respond to my text messages or…read morephone calls?

Great service, informative, quality work ,great pricing. Professional & friendly. I would highly…read morerecommend this family owned business.

Tom is great. They replaced our A/C about 4 years ago and it's been awesome with no issues. He…read morecomes out yearly to check on it and make sure it's working good. We own several properties and we use TNT for all of them.