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      OTW Services 911

      OTW Services 911

      (4 reviews)

      This man is a thief. He pretended he knew what was wrong with our fridge. He had me write a…read morepersonal check to him for the part. After he left our fridge was flooded...took hours to clean up. He made multiple apps to come back and missed them. When he finally came back it was the wrong part. We ended up calling Samsung and got the fridge fixed in no time. Ronnie refunded HALF the cost of the part after AT LEAST 5 requests starting over a month ago and is refusing the rest. We'll yesterday he said he'd pay but has not. He claims that's his trip fee (not what his receipt shows). And since when do you pay $140 for someone to misdiagnose and further break appliances? Update: we did get our refund but we have reported this to FDACS and also scam tracking on BBB.

      Our Splendide Washer/Dryer, on our boat, a Model WDC7100XC, started making noise on Feburary 13,…read more2025. We called OTW Services 911 and the man came that same day, looked at the washer we'd removed from its space and, after spinning the tank a half a turn, said he knew what was wrong. He said the labor would be $200.00 and the replacement bearing kit would run $280.00 and he'd have the parts in a couple of days. He then said he'd need the $280.00 before he could order the parts, so we paid him the $280.00. The parts have never arrived and the repairs have never been done. It has taken until today, May 14, 2025, and a huge amount of calls and excuses, to get a refund of $225.00. The excuse being that the original trip to our boat cost the difference. If you want to donate some monies to this company and not be bothered by service, this is the company to hire to do your repairs.

      Pioneer Appliance

      Pioneer Appliance

      (13 reviews)

      $$

      Hopefully this will not have to be amended under a warranty issue but this has to be all of the…read moredissatified customers and none of the happy ones. Clearly, if they were as bad as these reviews - they would not be in business. We actually tried to work with the Edgewater office, which has much better Yelp ratings, and just were not comfortable with them. On the other hand we were extremely pleased with all of our interactions with Kyle (Daytona). When I say all of....we have been going through remodel since JAN 24. Each time I called whether it was over our construction delays, rebates expiring, holding the prices that we had been quoted, there was never anything but exceptional customer service. The fact that Pioneer Appliance pays their sales people enough that they do not work on commissions was a lot more comfortable than 'high pressure' sales people. Yes, I'm sure they get bonuses and different promotions - thoroughly understandable in a sales environment. Truly sorry that so many folks had a negative experience with post delivery issues. I may be back out here to adjust this review but for now, nothing but five stars for Pioneer Appliance Daytona, Kyle and the delivery crew!

      Ordered our appliances from them. Took over 4 months and still don't have our stove. The delivery…read morepeople show up with no warning or call totally on a random day. They dented the door of a brand new house and left the fridge uneven. We called them to come back and when they did they said the floor was not level. They at least leveled the doors at that time. Took three times to they could level the actual fridge. The sales man was great at first and when we went to discuss our delivery service he didn't seem to care. He told us that "I am sure they ordered you a new one" which after a few more phone calls found out they did nothing. I would highly recommend shopping around!! As we are paid in full and still no stove. You would think they would At least call and update us.

      Fuse Service - homeappliancerepair - Updated October 2026

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