Rust Cohle once said "This place is like somebody's memory of a town, and the memory is fading." I believe this to perfectly sum up the environment here at oceanfront lodge. Stayed here on a Tuesday night during the middle of a long road trip. Place was quiet and eerie. With your window open, you are only accompanied by the lapping of distant waves. That is genuinely it. I probably saw 3 guests the course of my 14 hour stay. Eerie right? The dated decor didn't help either. However, I attest that this lodge is worth the stop. All of the workers were nice, the mattresses were extremely comfy, and the views were beautiful. All components of a great stay. Truthfully maybe this place doesn't deserve five stars. But I am rooting for this establishment. I hope you all enjoy oceanfront lodge as much as I did. read more

Oceanfront Lodge - Outside - Hotels Near Me - Crescent City, California

Booked for a couple's weekend. The room was unclean, unsanitary, simply in a disgusting state. Lifted the covers to find blood-stained sheets. Sheets that were obviously stained,torn and that should have been replaced. We brought it to the staff's attention within 5 minutes of getting the room. They offered another room or a full refund. We looked at the second room and it was also unclean. No sense of concern or empathy from the staff. I only got a refund for one night even though we did not stay. In 32 years of traveling across the country and internationally this was by far the worst experience ever. read more

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People, BEWARE. This is a disgusting serious problem that the owner doesn't care about. The only way to stop this dirty hotel is not to stay there. We thought it was going to be a beautiful stay, according to the website. Boy, we're were surprised. We arrived after a long drive. We decided to drop off our luggage and head out for dinner. After dinner we did a little sightseeing by driving around. We returned back to our hotel around 8:00 pm. I always pull back the sheets and mattress pad. I usually do that as soon as i get the room, but, we were too hungry and exhausted. Too my surprise. I found something that resembles bed bugs along with hair and stains all over. I was shocked. We stay and travel a lot. I have never in my life stayed in filth. We immediately called down to the front. A young man showed up and had no clue what to do. I said. We need to change rooms. He left and came back up to tell us we couldn't because we have been here more than 30 minutes. What??? Are you serious?? Then i asked if we could have housekeeping come and change our bedding? He said there was nobody there. I then pulled up the chair cushion and.. disgusting. Food stains and god only knows what else. My husband and i packed up because there's no way we were going to stay in this room with potential bed bugs along. The kid said it looked like bird food. Another ridiculous comment. It was blood or poop. I took photos and videos because this should not be allowed. I couldn't hardly get out of the back door because it was rusty and hard to open. Then the balcony was terrifying to be on. It looked like we would go right through it. The chair was dirty so we couldn't sit on it. We asked for our money back, but still haven't received it. I will not sit with my mouth closed on this one. They board of Health. Needs to get involved. If there is blood or feces on your bed. That's a serious problem . We called a near by hotel and they instantly told us to come over. We did and it was beautiful! Clean, safe and a super friendly helpful staff. That would be great thank you.. I wouldn't even give them a one star. read more

BEWARE! My family and I were so excited to meet up at this lodge for a fun pacific coast weekend. The website makes this lodge and restaurant look and sound very appealing. The reality that we discovered after checking in was the complete opposite. Upon removing the sheets and mattress cover we discovered a bed bug infestation along with dirty stained sheets with hair on them! When we informed the staff they were not surprised helpful or outraged any of the normal reactions one would expect. We were offered an upgraded room. However, upon inspection of the two beds we discovered more bed bugs and filth. After a lot of poor treatment from the staff we did our best to secure refunds and left the property. The health department needs to get involved here. read more

This place is a complete dive. The pillows smelled like body odor. When I asked for new ones, they asked if could only use one bed. I replied, I paid for 2 beds. The sheets had holes in them. The room doors slam shout so hard it echoes down the hallway kept me up for hours. The ceiling tile in the hallways are falling down. The AC sounded like a old truck. It was so loud we Couldn't even use it. We ordered door dash and the front desk guy said he was trying to call us, I replied, the phone don't work. He laughed and said, that's right. The bed was like sleeping in a taco shell. You just fall into a valley. It's a shame how someone could let this property go so bad. They clearly don't care. read more

Oceanfront Lodge - Hotels Near Me - Crescent City, California

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The rooms were old and filthy. The manager did nothing to make this nightmare right. The mattress and chair had gross stains, even the walls. We were put in room 107 and we reserved partial ocean view. We had a view of weeds. According to management "partial ocean view" does not necessarily mean you'll get any view of the ocean at all. We travel the world and I don't usually ever leave bad reviews but for the outrageous price we paid and the filthy, super old room we were in I want to warn DO NOT STAY HERE. Inspect everything in the room first, especially the furniture and mattress. I wish I could give minus zero stars read more

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Do yourself a huge favor and stay anyway els in town but here! .I was unhappy with my room .it was un clean blood stains on the pillows sand on the floor in the room no remote coffe pot did not work .and my 2 year old fune somebody's tobacco vape that was left in the room he could have took a drag off of it!! .I complained to the manager/ owner saying I was gonna share my experience via reviews .and he threw me and my 3 kids out threatening to call the police as I was now trespassing .DONT STAY HERE!!! read more

Oceanfront Lodge - Hotels Near Me - Crescent City, California

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Worst hotel stay I have ever had in my life! First red flag should have been that the website for making reservations wasn't working properly so we had to call and reserve our rooms. We requested two rooms next to each other since our teenage children would be in one room and we were in the other. Second red flag was getting a text three days before our stay saying our card was declined yet when we called and verified our reservation and card they said everything was fine and the card went through. We get there and there was no one at the front desk to check us in for ten minutes. When the young person finally showed up they had a guest in tow and they proceeded to say they needed to take care of this customer before us and then put them in a different room than they originally had, weird but ok. She finishes with them and then helps us. Thats when I realize that our two rooms are not actually next to each other in spite of us requesting it a month prior when we made our reservations. We tell her and she gives the whole "well we are booked up so there's nothing I can do". Upon check out we see that we were suppose to have the room next to our kids but she gave that room to the guy before us and then proceeded to put us in a room $100 more than we reserved without telling us. The more expensive room was across from the ice machine and the emergency exit so we had to deal with people getting ice and chatting outside our room door for three days! Twice I was woken up in the middle of the night because loud guests were chatting outside our door by the ice machine. The whole place was dirty and run down. Restaurant was ok but very much heat and serve food. Pool was disgusting and you could see hair and dead skin floating on the top. Hot tub was also gross and had sand all over in it. The elevator started moving when we stepped in before the doors were closed and then we noticed the almost transparent because it was so old goldfish cracker in the ceiling of the elevator. If I could give this place zero stars I would. We wouldn't even go back if someone paid us to! Worst hotel and customer service ever!!! read more

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I should have read the reviews here first. What a scam, false advertising and even misrepresenting fraudulent advertising. I will be taking this up with the heath dept too. read more

Oceanfront Lodge - My ground floor oceanfront room. Low life's don't even reply to request for explanation why they lied about my room - Hotels Near Me - Crescent City, California

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I rarely leave negative reviews, but I feel obligated to warn other travelers before they spend their hard-earned money here. We paid approximately $600 for two nights and it was by far the dirtiest hotel I've ever stayed in. The condition of the room was completely unacceptable. It felt neglected, unclean, and nothing like what we expected for the price we paid. The comforters had holes in them and smelt dirty. There was a picture above the bed where the glass was cracked and taped with duct tape. There was black mold in the bathroom along the ceiling line as pictured below. Everything was covered in dust the blow dryer, TV consult, lampshades ect. The windows were filthy, It look like the windows haven't been wiped down in the whole hotel in years. The floor was hardwood and had dirt all over it. Granted Crescent city isn't the nicest place to visit, but we had a Funeral to plan and attend. I spent about a week looking at all the hotels trying to pick the best one. Please do not pick this hotel based off what you see online, you will be highly disappointed! We got there on a Friday afternoon for my father's funeral. We were short on time and we had a lot to do, it was hectic I didn't get a chance to get pictures of everything. I did however take a picture of the mold in the bathroom and the dust on the hairdryer while I was getting ready. When I contacted the manager "Nikky" who was a complete ASS! He was extremely rude and condescending. Interrupted me while I tried to express my concerns. I was disappointed by the response. Instead of trying to resolve the issue, I was interrupted and told "Amy, Amy, Amy there was nothing they could do because I had signed paperwork stating that any complaints about the room had to be reported within 30 minutes of check-in. Unfortunately I didn't have time to be dealing with a filthy disgusting room, we had a lot to do before the funeral and while that may be their policy, I don't believe it excuses guests from paying hundreds of dollars for a room that should have been clean and properly maintained before anyone checked in. He knows this place is a filthy mess, it's one thing to stay in a dump that is clean but staying in a dump that is filthy is a completely different thing! My 20 year old daughter slept on the outside of the bed cover with her sweat her because she was afraid of bed bugs! Instead of taking account ability he had the nerve to blame me for not reporting everything in 30 mins, his customer service matches this hotel, filthy and unacceptable! Make sure if you decide to go ahead and stay here anyway , right when you get to your room inspect it right away and take pictures of everything no matter how busy you are and complain within the first 30 minutes otherwise you're out of luck! Although something tells me they wouldn't have done anything anyway. They all know this place is a filthy mess! Customer service matters just as much as the condition of the hotel, and unfortunately, I found both to be very disappointing. Rather than showing any concern or offering a reasonable solution, I was simply told, "too bad." I hope this review helps others make an informed decision. In my opinion, this hotel was not worth the price, and I would not stay here again or recommend it to anyone. read more

Oceanfront Lodge - Hotels Near Me - Crescent City, California

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We couldn't use the pool it had a film so thick it felt like the slime my kids play with. There was so many flys and just nasty brown stuff floating on the water. The hot tub also had nasty stuff floating on the top. The A/C in our room didn't work The freezer in the mini fridge was just a solid piece of ice we couldn't use the freezer. One of the queen size beds was broken so when you laid on it it moved side to side. read more

Huge mistake not reading reviews before booking. Pool and spa were disgusting. Hair and thick dead skin floating on both. globs of hair laying in the pool on the floor. We had nail clippings pile under our bed that definitely were not ours. The screen door on the balcony sliding glass door was broken off set aside on the balcony. The toilet handle was broken and there was a nail on the transition strip on the floor sticking out that almost cut me. The dresser drawers were all broken only the bottom drawer would open. Totally disappointed! Was expecting quite a different experience given their price point! 0 stars from us read more

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We paid 200 for one night. Here was our experience. The room smelled like piss and cleaner and ocean and taco. It was austere, starvingly decorated, the ceiling was the same texture and color as the walls. Aggressive signage, passive aggressive laminated signage installed at the behest of a paranoid, and tasteless owner who clearly had more interest in aggressing the patrons of the hotel than anything else. Overpriced, undercared for, even the jacuzzi was an eyesore. Images attached. Avoid as much as you can help. Truly a hilariously, awful experience. The only upside to renting the most expensive room for a night, was how absolutely comedically awful the room itself was. We got a good laugh from it. The bathroom as well is the cherry on top of the shit sandwich, it too shares the same austere, low-budget pornographic character as the rest of the room. Like the kind of place you wake up after a night out in Juarez, in an ice bath to find a wound and stitches where your kidney once was. read more

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Avoid this hotel. It is way overpriced and it is dirty and not well maintained. There was black mold on the bathroom wall, the bath towels are frayed, the sheets on the bed were wrinkled and dirty like they weren't changed. The gym was closed for "repairs " the pool and spa water was cloudy and the freezer door inside the refrigerator was stuck closed. For $300 dollars a night this place is a total rip off - the only good thing is the location- other than that it's a joke. Avoid it at all costs!!! read more

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Blood stained sheets, TV not working, pool dyed my son's blonde hair green worst of all? NO SCREENS ON 3RD STORY WINDOWS IN ROOMS RENTED TO FAMILIES W SMALL CHILDREN. When we asked for a refund to leave we were told by the receptionist that "The manager would probably not refund us and that we could leave if we didn't like it." Zero is not low enough. read more

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The nice gentleman in the front desk and the view are the only good things about this place. Don't bother going to the bar the wenches who work there are nasty and rude. The pool and hot tub are a nice idea but the view is the best part. Sure they were heated but it was all very dirty and there were even hairs floating in the hot tub. If you're smart for food and beverage you will go to sea quake brewing instead of making the mistake and eating at the hotel. The lighthouse and the ocean views are incredible but sadly the hotel is rundown and quite frankly dirty read more

I was a little nervous about staying at the Oceanfront Lodge after reading some of th reviews, but overall, it turned out to be a decent experience. The biggest highlight was definitely the location the ocean view is beautiful, and being able to walk right out to the beach was a huge plus. It's a peaceful area and perfect for relaxing. The room itself was clean and comfortable enough for a short stay. It's not a luxury hotel, and some areas of the property could use updating, but for the price and location, it met our basic needs. Staff interactions were polite and helpful . If you're just looking for a place to sleep with great beach access and you're not too picky about the finer details, this place will do just fine. It's not perfect, but it wasn't nearly as bad as some of the reviews made it sound. read more

Let's start by setting our expectations and standards to that of Crescent City California (low). The natural beauty of the area is what we are here for. This means the California Redwoods and the ocean. I've never had much luck with outstanding hotels or dining in this area. Camping or a cabin is the way to go. There are a lot of 2 star reviews, and understandably so. The property is looking pretty rough, but the location can't be beat. Why I'm going to give this property a four star review: My wife and I were on a special, healing weekend. The room we occupied was literally feet from the ocean. We were able to open the sliding door of our room onto a small balcony and take in breathtaking views of the ocean and the Battery Light House. We were able to access the beach and also retreat to the safety of our room. The sliding door stayed open most of the time (we were on the second floor). The bed was large and comfortable. You could sit on the bed and look into the expanse of the ocean. The room was clean and spacious. It had a hard flooring and not gross carpet. A tent on the beach would have been miserable. It was pretty windy and cold the first day. This room was super cool for our purposes. We went on a hike at the Grove of the Titans and the connecting Mill Creek Trail the next day. The staff were super friendly. We checked in with them and checked out with them. I don't think complaining about the hotel being worn down would have served us well. Again, this was not our typical chain Marriott experience but it was still a very awesome weekend, that served our purpose very well. read more

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This hotel is our "go to" spot when we go to the coast in Crescent City They offer Location directly on the Beach Restaurant with Delicious food Bar Swimming pool Pet friendly Etc. read more

One star is generous... The hotel has very limited internet capacity. When we were there, the hotel was mostly full, and so the internet was extremely slow. So slow as to be unusable. We have Verizon cell service, and on the top floor, it was on and off. Their TVs are only streaming (no cable or dish). So, be advised that if you stay here, you will likely have no communication or electronic entertainment. The hotel restaurant looked so dirty we didn't eat there but the brewpub just down the street is very very good. One of the weirdest things is that there was no cold water in the shower & tub. Only hot. So to bathe, we filled up the tub and went to breakfast, and by the time we had returned, the water had cooled down enough to get into the tub. Of course, we complained, but all the staff are teenagers, and their only response is an automatic "I'll tell the manager." read more

Hotel is right on the water. Rooms are large. Staff was friendly. Parking was plentiful. That's the good. On the other hand, the hotel is a bit dated and could use a refurb. The walls are very thin and you can hear everything going on in the hallway and in the adjacent rooms. We wanted to hear the ocean waves, but ended up just hearing our neighbors talking and watching TV or walking up and down the hallways. read more

Everything except the view. The view was beautiful. Beds were dirty, stained sheets, blood stain and yellow stains on pillow cases. Pool was dirty but they did clean it when we asked. Restaurant food was mediocre. Soup came cold and child's plate a simple turkey sandwich didn't come until the other 5 of us were done. No one checked on us after we got served. read more

We've stayed here multiple times - even when it was a Hampton Inn early when built. The location, amenities, oceanfront, balcony, lighthouse , being able to walk on the beach, listen to the waves while sleeping, seeing the lighthouse at work at night is all the reason we come. Anyone can pick at things the hotel does not control, but looking at the experience and not the little things is why we have a great experience here. This trip (29Dec24) found the hotel busy. Finally stopped raining after a week or so. No more 30 foot waves and low tide !! Walk to the lighthouse at low tide only. Covered in water other times. The room had a balcony - we paid extra for the balcony and rocking chairs ! No carpet on our rooms, so very clean. Memory foam mattress is clearly not everyone's thing but they are comfy. Shower has lots hot water and lots of pressure. Our room was clean. Staff is friendly - even though they are always short handed. Hard to find quality employees in such a city. Being able to walk out the back door to be on the beach is amazing. The restaurant (shorthanded too) can be a wait - but sitting on the water makes it bearable! A bar / decent menu - all make it a great stay for us. We overlook the small stuff to have a oceanfront - every room looking at the ocean for less than $200 a night a great deal - even if you wait a bit - or see a mess another guest made. The experience is what makes us return. The sunset alone is worth the effort to stay here. Every other hotel in this town is farther away and closer to the highways. read more

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This place is amazing great staff very friendly and accommodating clean rooms definitely a 10 out of 10

Older hotel that is in need of some renovation. Our room wasn't too bad, just outdated. The location of it was awesome considering it was right next to the beach, lighthouse and pier. Upon arriving though after check in, when I got to our room the door was open and there was a towel on the bed. The front desk though gave me a new room with no issue. The only thing that I would suggest is for them to explain that you need to use the fob to enter the room. After trying for 5 min with the card, that was attached to the fob, I went back downstairs to say my key was not working when he explained to me that I needed to use the fob. read more

Oceanfront Lodge - Hotels Near Me - Crescent City, California

Carpets, rooms and general building is dirty. No breakfast. Good views of the ocean and light house.

My fiancé and I both own our own businesses so we work hard with not a lot of time off. We have twin toddlers that love the beach. We usually stay in the middle option when booking but we decided to splurge a little by choosing the Oceanfront lodge. It looked so inviting and nice with all the amenities. I was so looking forward to this weekend. We got into town from central point earlier than check-in so we enjoyed the beach and checked in a little later, we were hungry and tired. Unfortunately when we arrived our room was cancelled, we received no call. Being now late with two tired 3 year olds we weren't left with many options, and all we were told by front desk repeatedly was... "sorry,my manager must have cancelled it" I wanted to leave. My fiancé decided to pay the difference instead of leaving to ensure a place to stay. Our 2 nights jumped from $368 to $525. That's huge. Our only difference was a king size bed instead of two queens. Not to mention... *not informed the gym was out of service *elevator floor was filthy and stunk *our room floor was sticky *floor was dirty around all edges. *headboard was sticky *curtains had a big burn hole in it. *curtains rod was barley hanging on. *balcony had so many spiders and spiderwebs that made it unenjoyable *was not informed you had to get towels before entering the pool *jets didn't work in hot tub *hot tub had tons of bugs and dirt in it *unimpressed with the food for the price What was supposed to be our biggest comfort of this trip turned into the biggest disappointment! read more

The hotel was dirty. The staff at front desk were either rude or just on their cell phones non stop. The hotel is loud and smells bad. The rooms are small and outdated to the point that furniture and light fixtures are a safety issue. read more

Font desk person was nice and so was the view. Room was not in good shape.... see photos. read more

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Not worth the price at all. I am a traveling seasonal resort employee for 5 years now. I've been front of the house and back. And I KNOW this place is missing out on management- so many thing s wrong. No toilet paper or tissues In room- shampoo and soap all empty- pool was cloudy and too hot and hot tub did not work. Sauna sis not work. Outer door to pool was broke. And anyone could make there way into the hotel they the pool area. The phone In original room I booked did not work - I up graded to room with balcony- to again get room with so many things missing. It's a great spot. But I know someone is dropping the ball. read more

We stayed here during a coastal road trip and appreciated the waterfront location. I don't mind outdated amenities if they're clean, but both our rooms had a strong urine smell in the bathrooms--one worse than the other. Even basic cleaning with bleach or a bathroom spray would have helped. At $240 per room in peak season, cleanliness should be a given. Also, the outlets weren't working, which added to the inconvenience. Please check each room to ensure conditions are at least tolerable for guests. read more

The hot tub and pool had mold around it. we ate at the restaurant and they didn't even bring us water. nice tv and beds but you don't get room cleaning unless you ask and they don't even change the sheets. read more

The restaurant was good. The view was great! The beach was pretty accessible. Everything was really close to the hotel. They're very worried about theft and smoking, but, when I was there it was employees smoking everywhere, not the guests. So, maybe not be so threatening with the fines. read more

This place is absolutely horrible. I have stayed at places all week that were way better than this place and cost half the price. I checked into my room all excited, thinking this was gonna be a great stay for how much it cost. The bed was nice, pleasant firm. Bed was comfortable.... if only there wasn't so much noise so that I could enjoy it. I fought with the remote for the TV for a very long time, till I could figure out how it worked. I then proceeded to go out on the balcony to look at the ocean. That had its own challenges, because the screen door did not want to open and fell off of its track and when I tried to put it back on it, it would not close. So I had to call someone to fix it. After I called, I waited a good fifteen minutes or more and nobody showed up. So I called again, and they acted like I had never called. Finally they sent, who I think might have been a manager. He proceeded to show me how I had to force it while it balanced on a corners, ready to fall off again. He didn't seem to think there was any problem with that. The view was nice. I then decided that I was going to take a shower. The shower curtain is way too short, so it keeps flipping out so water can get all over the bathroom floor. They supposedly supply conditioner, shampoo and body wash. The body wash was completely empty. The box of tissues was completely empty. The thing you're supposed to get your ice in is from dollar tree not even a plastic bag in it like most hotels/motels have. Just a dirty bowl that clearly has not been washed because the tag is completely intact. When I got out of the shower and walked back into the room, my feet felt like I was walking on sand and grit. I haven't even been to the beach yet. The floors are gross. I don't think they mop or sweep if they don't see something on it. Had to put the towel on the side of my bed to wipe my feet before I got in bed because there's so much grime on it. Had to clean my feet before I put my shoes on. The doors slam shut. Everybody on this floor is constantly slamming their doors very loud. These rooms are not soundproof in any way at all. The person on my right had a bunch of kids that were running and screaming down the hall and going in and out and letting the door slam. The people on my left sound like they were rearranging the room for over an hour. Constant booming. I'm sitting here trying to watch t v and I guess someone turned on a shower in some other unit around me and the video is what it sounds like in my room. It sounds like they're right next to me. In the same room. Bedtime is approaching and i'm so worried about how much noise there is going to be tonight. I am so tired or I would leave and tell them to give me my money back. I don't feel like trying to check in somewhere else this late. This place is such a disappointment. I DO NOT RECOMMEND THIS PLACE to anybody unless they're just trying to throw their money away. Have dirty feet, bring their own body wash, and listen to banging and slamming doors and people running around screaming and yelling in the hallway. Not to mention the chore to get out on the balcony, to look at the beach. read more

Short summary: The hotel cancelled my reservation the day before my trip (for an 8th grade basketball tournament) and gave my room away, even though I had made a reservation weeks prior. We had to scramble to make other plans. At least 5 other families planning to stay there at the same time had to re-confirm their credit card information the day before the trip (which they said was frustrating and confusing), but they managed to do so and did not have their reservations cancelled. When trying to rectify my problem, I found the manager "Nicky" to be rude, arrogant, and unprofessional, saying it was my fault, and he'd rather have clients "pissed off at him" than to risk having people reserving rooms with a credit card with no funds (even though that did NOT apply to me). The families that stayed there said the pool was nasty, there was black mold all over the workout room, the rooms were ok, and the views were beautiful. Long version: I had made a reservation 6 weeks before an 8th grade regional basketball tournament to stay with my family of four for 2 nights. The day before our trip, I was informed via email that my reservation was cancelled, with no explanation. After several attempts to try and get an answer, I was finally able to get a hold of the front desk (whose number is not readily available on their website). The front desk pulled up my information, renewed my booking (confirming the same exact credit card information I had provided during the original booking). I thought the problem was solved, but 30 min later I received a call from "Nicky", the manager, saying that the hotel was actually fully booked and they couldn't give me a room. In a frustrating conversation with him, he said that their computer had tried to run my credit card and it was blocked. They called me to get payment information at 10am, 2 days before the trip, leaving only a single voicemail. I didn't return the call b/c I didn't see the message, and they cancelled my reservation 14 hrs later. I found out from 5 other families from our team that also had reservations for the same weekend that they too had similar issues (but they were able to respond in time before getting their reservation cancelled). They were all confused and frustrated by the experience, as none of us have had to do this for any other hotels. I explained to Nicky that there was something wrong with his system and he should look into it b/c I've never had any issues with my credit card like this, and there were many other families that had issues. He said it was my fault b/c I didn't have enough funds on the card; he said he designed the system himself (b/c he used to work for Meta, supposedly) and he knows how credit cards work, and that there's nothing wrong with the system. I can appreciate wanting to make sure that people have funds or credit to pay for a room, but that is something that is typically addressed at check-in. He said he'd rather have clients "pissed off at him" than to risk having people holding reserving rooms with a credit card with no funds. He said I needed to call my credit card company b/c the issue was with them. [I did call them and they had NO record of any declined transactions or the like for the time in question.] Throughout the conversation I found Nicky to be unprofessional, arrogant, and rude. Although he added me to the waitlist, it was unlikely I'd get a room since my trip was the next day. I explained I was frustrated and realized that there wasn't much he could do at this point. I encouraged him to reconsider the process and system he was using, especially since this process was not communicated or explained at any point, and giving me 14 hrs to respond to their credit card inquiry was unreasonable. But, he was defensive and ended up escalating the situation, instead of de-escalating. One idea, hypothesized by the other families staying there, was that they were trying to free up rooms because of the very high demand that weekend to be able to charge more for the rooms. We scrambled and managed to find a last-minute Airbnb and stayed there. To Nicky's credit, he did text me the morning of our trip saying he could put me in a room, but there was no way I'd be giving him my business at that point. From the families that did stay at the hotel, they said the rooms were a bit run down but worked fine. But things were a little loud (given the packed hotel). The views were lovely. The pool was nasty (with a disconcerting film on it), and the exercise room had black mold everywhere. I've never left a negative review online before, but I was so annoyed with the whole situation that I had to write this. After seeing several other negative reviews of the staff and rooms, I'm actually glad it worked out like this for my family. I hope the management and staff actually take this feedback to heart and implement changes to avoid unnecessary last-minute hardships for clients that had made reservations read more

Better customer service! Very rude and didn't care. My family rented 3 rooms. One the toilet always clogged up. They advertise the hot tub, but the jets don't work. The first night the pool was disgusting they said they would clean it. I would never recommend this hotel at all. I could go on but I'll leave at that! read more

This is not the ocean view we were promised when we booked.. This is what we got, a view of 'some dilapidated shack with loads of crap' in front of our room. Maybe they gave us this room cos we are Indians. And also there is a weird smell near our headboards ,noticed while sleeping. read more

Oceanfront Lodge - Hotels Near Me - Crescent City, California

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If you need a place to sleep this is the place to go but don't expect anything more. It's located on such a nice beach view it's disappointing to go back inside. I waited literally 5 minutes at the front desk Watching a dog in a basket behind the register growl at me before I walked into the kitchen to get help, A wet shirt, sweatpant wearing and flip flop person asked me if I needed any help. I thought he was a tourist coming from the swimming pool area when in fact he was the person who checked me in after I walked back from the kitchen. After my 2nd trip back to the front desk because my card didn't work I finally got in my room. I immediately took pictures of the unplugged phone the broken door frame the hair in my towels and the Ken & Barbbie size television. The edge of the beds are so hard you can feel the metal rods going around the edge so I decided to sleep in my clothes. I didn't see anybody inside the indoor pool however the kitchen area and dining room was full of people. This large property is on the edge of a beautiful coastline Well, that's all I have to say about that... read more

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After a 13 Hour drive to get to Crescent City and all I was looking forward to a hot shower and a good night sleep. When getting the beds ready for the family, I peeled back the comforter and saw little specs. Chalked it up for sand as this place is by the beach and Thankfully, nothing was moving. After peeling it back a little bit further I noticed there were a half a dozen hairs on the bed, I stopped, and then started to peel back the layers on the second bed. More hairs!! I understand that the body loses hair all the time but after having an aunt that cleaned houses and staying at many hotels over my lifetime, I've never seen nothing to this extreme. I peeled back the next layer to review the fitted sheet, and it two had quite a few hairs on both beds. I went to the front desk, asked to see if there was a maid present that could redo the beds. The young lady at the desk seemed overworked and said she will go and do it herself as there is nobody that can do it. she will just need to find somebody to cover the desk. After a couple minutes of her wandering around looking for somebody , and being so exhausted, I decided to say I will do it myself. No apology knowing a guest should not have to do this as it's part of providing customer service. A clean bed...what a concept. After being handed a new fitted sheet and flat sheet, I proceeded back upstairs with the family to tackle the maids job on a hotel I paid for. Maybe something they should add in their amenities. you make your own bed ha ha ha. When I proceed to remove the fitted sheet, I found that the protective sheet that keeps the mattress safe was 10 times worse. Not sure when that sheet was ever washed or changed. there was hair and who knows what else that yellow crystal like substance was. At this point, I was at a loss....for the price paid. The details should be taken care of like changing a bed. I proceeded back downstairs to see the young lady still frustrated. Trying to deal with multiple guests after the bar and restaurant had closed and people purchasing some items from their drink shop. Might be an idea to keep a bartender available later as people still want to drink. I then asked her for a replacement sheet so I could just get some sleep since I need to strip the entire bed to the mattress now due to it never being done and so much hair. It just had a nasty yuck factor. She then told me she didn't know what that she was so that just lets me know that when she first offered to change the sheets she might've never change the bed before. Don't offer if you yourself don't know how to do something. So far we've stripped everything down and the only part that the kids and I like is the view. I guess all of the negative reviews are true. I just thought I would give this place a chance, but clearly the name change on the building that's happening is not the only thing that needs to be changed. I recommend Gordon Ramsay come into this place or some sitcom person to save this hotel because clearly, this place needs help. All the pictures people have posted have not seem to influence management in this establishment to do anything about it. I had plans to go down one of the stairways to not have to wait for the elevator and it would be fun to have some exercise with the kids after sitting for so long. I felt scared going down them. I've been into Long Beach beach bathrooms that looked safer. Update: So after bringing this who experience and all explained to the morning desk clear. They used the same sheets that I used turned inside out but they only made the best better then me and changed the towels and changed trash. They left me the old dirty sheets I pulled from the bed. I tried to bring this up to a manager but there on vacation and what seemed to be the owner behind the desk. (An elderly Asian Lady check shop prices on liquor) said she was not a manager and went back to price checking. I was passed to the restaurant manager. Another family member. Explained all of this to her, and she seemed generally sympathetic. She asked me what she could do. I said really, at this point it's up to you since I have had to make the beds for you and brought it up twice with your team. She saw I had my kids with me and she tried to offer ice cream but I explained politely that we just ate and had dessert. She insisted it's really good and that she would be more than happy to have it on the house. I insisted again we had eaten but stated food down the street at the microbrew was really good food and we eat there. She took a second and said I wouldn't eat there and that place is infested with rats. I don't know why people like that place. Sounds like they are really connected with the business community that they're trying to roll their fellow community members in a small town like Crescent city under the bus. Really does not seem like this family is from the city that they work and live. read more

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Place looks like it was built in the 50's but I just found out it is only 20 years old. The son who "runs" the place is no where close to a professional manager of a hotel. Very rude. He laughed at the thought of having low reviews. During a power outage (fire) he still charged Full price when it should have been discounted since Pool, spa, mini fridge, tv or light to use restroom were out. At least the firefighters got a discount -well deserved. read more

Oceanfront Lodge - Hotel view - Hotels Near Me - Crescent City, California

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