It's hard to find good vendors who are honest, fair, professional, and skilled - and pool contractors are no different. This company is horrible. Zero accountability, impossible to reach, and no regard for customers after they get paid. We had to replace a vinyl liner less than 3 years after install due to water table issues. Guys who opened the pool didn't properly connect the pump so rain shorted it out, When liner bulged and wrinkled, we were told it was normal, or the fault of the liner, or the cover. This year we got 2 other opinions and discovered we were right all along and had to pay 1/3 of the original cost all over again to get it fixed by a more experienced contractor. Perhaps Ocean North does excellent gunite work. We just preferred vinyl. i think we were his first. Mistakes happen. But don't run from them or ignore patient customers. read more