I have been coming here for almost 2 years. And the quality of work is great, I will not dispute that. However, I have been feeling recently that every time I go, there is an attempt to squeeze more money out of me and my last visit today confirmed that. I went in and asked for a full set and on my toes, two of the chipped toenails to be re-polished(the pedicure I had was from their salon). The front desk person asked me three more times "do you want a pedicure" and I specifically said "no" and said what I wanted. When I sat down and someone began to work on my nails, they immediately started taking off all of the polish. I immediately said "that's not what I wanted, I only wanted two toes redone". The rep that I spoke to walked by and laughed. It became clear that despite what I asked for they were going to do what they wanted and charge me. I immediately told the lady once she removed all of the polish off of my feet that I do not want any additional service done to my feet. I was also getting a full set. The full set came out perfect. A lady later sat next to me and she asked for the cost of a full set and she was also getting coffin shape, the exact service I was getting. He quoted her $55. So imagine my surprise when I got up to pay and with my very simple design, my final tab was $75!!! I immediately asked what was the difference in the price. He said your set was longer and she wanted a short set. I asked " so a $20 increase because my nails are slightly longer"? I got a text granting me 10% off of my service because it was my birthday. He looked at it and said " OK five dollars off". I was frustrated by the up charge and just paid and immediately walked out without thinking. It wasn't until I got to my car that I started thinking 10% off should have been more than five dollars. Sure enough I should've received $8.50 off. Now I'm not going to make a big deal about three dollars. However, it's the principle of you send me a discount code and don't fully honor it, and then you frivolously up charge, and then you try to stick on a service that I did not request. I had been coming here for almost 2 years and I loved the work but I've had this type of similar experience with my last 3 to 4 visits. I get the same thing and my nails are never an intricate or complicated design and I realize my price is always different. I feel like they just tell me a price and because I am so trusting, I never question it until my last visit and my visit today confirms what I had been feeling. They have officially lost a regular customer! Even though I live in Valencia, I feel like it might just be best for me to find a better nail shop closer to LA. read more

Ocean Nails Spa - Full set - Nail Salons Near Me - Stevenson Ranch, California

Don't come here for builder gel!!! I came into this place, trying new places in the area , I've been growing my nails for quite some time, and I came in here and asked for builder gel. I was sat with an older lady very kind but I did stop her at some point and kindly ask why my builder gel was so chunky and messy. She would just reassure me. " I will file " I trusted the process and it came out very chunky like I thought towards the end because it was my first time I didn't say anything two days later two of my builder gel nails broke, which I've gotten builder gel for quite some time and never had this issue unless I had it too long obviously! I went back in after three days and they happily fixed it for free. The next day, another two break. . I am very sad because I paid money for this and half my nails are broken now . Very terrible builder gel! read more

Ocean Nails Spa - This is one week and a half and the bumps are more visible :( - Nail Salons Near Me - Stevenson Ranch, California

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I have been coming to this place to see Joe for my nails for over a year now. He always does a great job! I always come late and they stay to take care of me. I highly recommend read more

Ocean Nails Spa - Nail Salons Near Me - Stevenson Ranch, California

Terrible experience. My friend sat with her hands soaking for over an hour with almost no communication from staff. We honestly thought they forgot about her. I was told they could do the nail design I requested, then was passed around between employees while the male employee prioritized other customers instead of finishing my service. The worst part was when it was time to pay. The same male employee charged my debit card, said it "didn't go through," and had me use another card. The next day I found out BOTH cards were charged. I returned with clear proof from my bank statement showing the double charge, and he repeatedly tried to deny it because his "system" only showed one payment. He kept trying to blow me off. Only after I threatened to file a police report did they refund my $123 in cash while recording me like I was the problem. Unprofessional, stressful, and dishonest. I would not trust this salon with your money or your time. read more

I went in and had my nails done for a special day with my granddaughter and Flower did my pedi and Joe did my nails. They are amazing I really enjoy the treatment. Thank you Katie for taking care of my beautiful granddaughter for her birthday. I love this place. Heather read more

Ocean Nails Spa - Nail Salons Near Me - Stevenson Ranch, California

I've been coming here for over 2 years now, and I leave satisfied every time! Joe is the absolute best, he did this amazing set and I couldn't be happier. They always offer a beverage when I come in, and they are all always so kind and accommodating. I recommend Ocean Nails in Stevenson Ranch to everybody I know! read more

Ocean Nails Spa - Nail Salons Near Me - Stevenson Ranch, California

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Extremely Disappointed - Poor Business Practices I had gift cards for this nail salon that were purchased in December--less than a year ago. When I went to use them, I was told they would not be honored due to a change in management. However, at no point was this change clearly communicated--there were no signs in the salon, and nothing was posted online. The new management claimed the transition happened months ago, which means they knowingly continued to sell or accept payment for gift cards that they had no intention of honoring. This is incredibly misleading and unethical. I won't be returning, not just because I lost money, but because this kind of business practice shows a lack of transparency and integrity. My advice: Do not purchase gift cards from this salon--you may be throwing your money away. read more

Do not go to this place. They either ripped me off and didn't use real Builder gel or they just didn't know how to apply it properly. Either way the service was offensively neglectful and obviously the quality was not good. read more

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NEW OWNER AND NAIL TECHS!! ‍ The people are so kind and the quality of service is TOP NOTCH!! Very beautiful from an aesthetic perspective, you will not be disappointed! Enjoy a wonderful pampering experience with great work!!! read more

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I usually don't leave reviews unless I'm extremely satisfied or extremely disappointed, and unfortunately this experience falls into the latter. I've been coming to this salon for gel manicures and have never had any issues before. During my most recent visit, a staff member recommended one of their employees (Philip) for lash extensions. Trusting their recommendation, I scheduled an appointment. The results were shocking. The lashes were extremely stiff, with glue clumped all over them. They were so hard that you couldn't even brush through them. It was obvious that the person applying them was either inexperienced or not properly trained. When I told him I wasn't happy with the result, he offered to remove them. However, during the removal process, the solution he used got into my eyes and caused a severe burning sensation. It was so painful that I had to stop the process and ask to speak with the manager. The entire experience was very frustrating, especially since the employee had difficulty communicating in English. Overall, this was a very disappointing and uncomfortable experience. Because of this, I plan to file a formal complaint against the salon. read more

Wife got her nails done here by a gentleman - not done properly. Nails kept breaking despite not doing any strenuous activity. Job was also rushed. Was a hassle our entire vacation - pretty annoying. read more

We had an appointment at elite nail salon but THEY got the date wrong so we found OCEANS NAILS SPA. What an exceptional accident. The service is so good. The place is so beautiful. They aren't in a hurry. It was a relaxing pampering I didn't expect. I am going to come here for my nails feet. And what ever else. 5 stars. . Great place. 100 % satisfaction. Thank you They are pretty new also. They aren't big. You don't feel cramped. Thank you Tim And Kim Debbie. read more

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Wow! This place is under new ownership. Staff is super friendly! They served me a mimosa while I got the most amazing mani/pedi. Huge shout out to Tammy and Tina for the great service! read more

Ocean Nails Spa - Nail Salons Near Me - Stevenson Ranch, California

They are very nice, but they are hard sellers and want you to add extras. My eyebrows were waxed and they were an abomination, it was 20 dollars for that and they asked for a tip for that service. Very audacious. I had to go somewhere else to get them fixed. My skin was damaged from the wax and its small scabs from it. I won't be going back. read more

Ocean Nails Spa - Eyebrows after they were waxed. - Nail Salons Near Me - Stevenson Ranch, California

If you want quality nails, beautiful designs, and a relaxing ambience, this is the place! Joe is a nail expert, with perfect nail shapes, works so quickly that I get my nails done in my lunch break! Always has a welcoming smile and provides excellent service. I also got my eyebrows done with Philip, he is the sweetest and so talented, giving me the most beautiful and natural look! I wake up to gorgeous eyebrows everyday and it's been months without needing a touch up. Thank you ocean nails, for providing the best service possible with wonderful staff ! read more

This was the most luxurious experience I have ever had! Beautiful nails with amazing hand and arm massage. Pedicure was so relaxing with leg and foot massage, paraffin treatment on feet and legs. Pretty toenail! Kim, Tim, and Debbie were so sweet and very good. We had made an appointment elsewhere but when we got there were told we were on the wrong day. They had booked it for the day we called. So we left because they were too busy and googled another place hoping we could get in because Saturdays are crazy busy everywhere. Ocean NailSpa told us to some on over and they would take care of us. There were many chairs and many workers available. Lots of customers but this spa can accommodate. They are also open seven days a week. This is now our new place!! read more

Ocean Nails Spa - Our manicures!! So pretty!!! - Nail Salons Near Me - Stevenson Ranch, California

I have a very bad experience with nail technician Tam. She did my pedicure for $35. She grab my foot very hard and heart me by pressuring on mid bone. After, she pretended that she did nail filing barely touching my skin even I mention to her that it's include coleus removal. No coleus removal, no massage on feet, no scrub, only cold cream applied in the end of pedicures. NO sanitation on instrument, she just replied that she wash them with soap before she start my pedicure. By careful everyone. No difference before or after pedicure. read more

I have been going to Ocean Nails Spa for almost 2 years. I always get great service and Kim is my favorite technician. I highly recommend this salon. read more

I went to get my nails done they absolutely came out how I imagined it they are so pretty and exactly what I wanted there serves was amazing they are such nice people read more

Ocean Nails Spa - Nail Salons Near Me - Stevenson Ranch, California

They have new owners and they have really raised the prices. Not only that, but if you use your card, they will charge you an additional 2.5% that goes directly to the business. The owners are not kind to the employees and there is an aire of tension read more

I got my nails done at this salon and the acrylics came out so thick and blocky, not including the painful heavy feeling my nails endured, at the end of my service they also charged me more than they were supposed too, not being honest with their pricing.... read more

This place sucks went to get a pedicure and they did more of a color change no massage no oils and no warm towel. Spoke to the owner and all she did was say I could give you five dollars off but didn't address the fact that he did not give me a full pedicure or a full manicure. I would not recommend.. Neg -1 star!! read more

It was my first time here and Lala was amazing. I highly recommend. She fixed my nails from my previous shop. I will definitely be returning. read more

This nail salon never disappoints...Jason and Debbie are the best. And the new remodel is so pretty! Not to mention the complimentary beverage while getting pampered, (champagne, coffee, sodas, wine) make it even more relaxing and special read more

Ocean Nails Spa - Nail Salons Near Me - Stevenson Ranch, California

My usual nail lady was booked yesterday so I tried ocean nails. I wish I hadn't because now I have pay again to get them fixed by my usual lady today. The gentleman who did my nails was either very new or unfortunately untalented. I got a full set. I showed him I wanted oval nails. I showed him a photo. He brought out a brochure of nail shapes and I showed him oval. Then he did square nails. I corrected them and he "corrected" them.....still square. The acrylic is lumpy and thick, even though I specifically asked him for thin and he confirmed it saying "thinner is better." I picked a pink polish. He brought out white and didn't notice. I picked a different pink because he seemed confused. He brought out silver. For some reason my nail beds are killing me now. There are places where he left them too wide and they are cutting into my skin. I did pay, because it's my fault for not vetting them more carefully, but I won't be going back. read more

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Dissatisfied and disappointed . I have been coming here for 6 years and always liked the service. Today I went for a gel pedicure and the person helping me burn the skin around my toe. I had asked to apply acrylic tip in one nail since it was broken and the prep liquid made it worse. He couldn't paint the French tip I wanted he only did thick straight lines making g it look sloppy so I ended choosing color only. Not gentle at all. read more

Ocean Nails Spa - Nail Salons Near Me - Stevenson Ranch, California

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I like this place. It's very clean and quiet. I don't have to wait too long to get seen and I always do walk in appointments. The only issues I have with this place is occasionally my nails didn't last as long as previous times but that's has only happened very rarely. read more

Ocean Nails just remodeled and what a difference! New chairs and beautiful new flooring. Spotlessly clean and great customer service!!!

I had gel pedicure and manicure twice in this location and was awful. After one week missed nail polish and broken nail

I purchased my wife a gift card for her birthday in December 2024. She went to redeem it in July (7 months later) after services were completed she was told she couldn't use the gift card due to "management change". Don't purchase gift cards here. Poor management. Paid for upgraded gel polish and it chipped after 3 days. read more

Great service! I forgot to make an appt somewhere and needed my toes done for the weekend and they got me in right away I went to Debbie she was super sweet and did a great jon my pedicure and was very gentle I'll definitely be going back read more

Ocean Nails Spa - Nail Salons Near Me - Stevenson Ranch, California

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Bad service .. i took an appointment to do my feet .. i have wait for 1 hr and nobody come to do for me .. i will never go back again ...

Denied taking gift cards that were purchased in December 2024 after services were complete, claiming new ownership- beware!!

Bravo to Ocean Nail Spa for providing excellent service in a friendly, clean salon. I visited on a Tuesday afternoon where my nails went from ugly to healthy and beautiful. Many questions /measures were taken to make sure I was relaxed and comfortable. My nail tech (Ashlee I believe) was extremely thorough while being gentle on my raw ugly chewed fingernails! I am beyond impressed and appreciative . Vince the manager was also on hand to make sure I was 100% satisfied. I will return and you should go... it's a wonderful salon. read more

This was my first time being here. I came in around 1:00 pm and got seated in a pedicure chair. They had me waiting for about 40 mins after calling ahead of time for an appointment. Once she started working on my nails she used tools that were not cleaned or sanitized. She just went from one customer to me. Then proceeded to used a paper that was previously used for another customer for me. I attached a photo of the paper that was used for my toes. You can CLEARLY SEE THE RED POLISH!! I got green nail polish. That was all for my Toes. For my nails! Where do I even start!! Joe did gelx nails on me. I don't know what kind of glue he used but the moment he put in until the light to cure it started BURN not your normal burn you usually get while getting gelx or acrylics but it burned so bad I was about to cry. I then told him ouch ouch ouch it really burns and hurts then started laughing at me and started to mock me in pain. He then said just take it out and then put it back in, you will be fine. He never even cleaned the bottom of my nail just left all the glue all clumped up. My friend also came with me and she's about to put in a review about this horrible service with other employees. Do not recommend this place at all!!! read more

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DO NOT GO HERE!!! This is a warning if you want to get your nails done at this place get them done by the girls do not get them done by Brandon. I was told over the phone that it was gonna be $55 as he was doing my nails. He cut me three times I had to go to the bathroom to put my finger underwater for 14 minutes because it wouldn't stop bleeding then I found out that it was gonna be almost $80. but gave it to me for 70 even though he cut me multiple times. Because I said something and I wish he was telling me the price while he was doing my nails. If he had told me that I would have left and stopped then dealt with the pain that I suffered for almost 3 hours. On top of that, I wished I could just ask him to cut it off because I'm not even happy with my nails at all. I'm going tomorrow to another place just to cut them off my fingers because I am in so much pain and then he dared to say no pain no gain. I felt like it was so rushed. But honestly, I didn't even care i wanted to get the heck out of there because my critical wouldn't stop bleeding and when he was shaping them and painting them I wanted to cry so bad, but I didn't wanna be rude because sometimes people have bad days but this was unbearable to deal with. read more

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If I can give this place ZERO stars I would!! Horrible place!!! Don't go to John he cut me and does not know how to do nails!! read more

Ocean Nails Spa - My toes after a pedicure - Nail Salons Near Me - Stevenson Ranch, California

I booked an appointment with Tim to get a full set of acrylic nails, because he came highly recommended by a couple of people on NextDoor. I am so disappointed... He used his drill thing to take off my cuticles (dry) and cut most of them and made my fingers bleed. I said "ow" and "ooh" a couple of times but he never stopped or acknowledged/apologized. He just used his nail brush to wipe some of the blood off my nails so he could keep going. My cuticles are so sore that I'm worried about going to my shift at my next job tonight... As I went to leave, he started working on another woman to put on acrylic nails and she mentioned being nervous about the pain. He laughed and told her that beauty is pain. So needless to say, I will not be coming back here. I have been having a bad day and this just made it even worse. Thank god my engagement photos aren't until next week; hopefully my fingers have healed enough by then. read more

Ocean Nails Spa - My bleeding cuticles from Tim using his drill on them. - Nail Salons Near Me - Stevenson Ranch, California

The people working here immediately want you to pay for the most expensive treatment. Telling them I wanted the normal pedicure they charged me for the deluxe. My pedicure was also not worth the price, lots of little mistakes. read more

Helen was amazing!! My toes look so good' I highly recommend her! Next time I will be always coming to her