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    Ocean Doors and Windows

    1.7 (6 reviews)
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    Prestige Windows & Doors

    Prestige Windows & Doors

    3.3
    (90 reviews)

    Amazing experience working together with Michal, Daniel , and Javier. Great customer service and…read morethe install by Javier was perfect. Thank you so much and I would recommend anyone looking for doors or windows to give them a call. Thanks again

    This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)

    USA Doors

    USA Doors

    3.0
    (2 reviews)

    I couldn't be more frustrated with a company and would advise you to avoid USA windows and doors!…read moreThey are extremely deceitful. Let me start with day 1. Through a translator I was told my window and door installation would take two days. They started my project on March 10 and continued work through March 25. They failed the first inspection and as of now I'm waiting for a second inspection. I needed a translator because none of the six crew members I dealt with spoke English. It makes it very hard to ask questions about a major project being done to your home. They tell you they'll handle everything with your HOA. On the first day they threw the old windows out the opening down 4 floor into a neighbors backyard breaking the glass. They stayed past the 5 pm HOA work deadline and never cleaned the walkway me and my neighbors use. All 3 of these things are against the HOA rules they were given by the property manager. Board members threatened to fine me. Luckily the property manager blamed the company for NOT following guidelines set out for them. I called USA Doors and Windows to make sure the crew would clean up after itself. They told me they informed the crew. Day 2 screws, nails and a complete mess was left behind on the common walkway leaving me to clean so I would avoid fines. They move your furniture out of their way and claim they'll clean and move it back. I ended up cleaning and moving it back. They do a half ass job of covering your furniture so a laptop was destroyed and all I got from the company was oh too bad. Concrete was left to dry on my bathroom wall and shower door. They don't bring any cleaning supplies, not even rags to use for the calking. I ended up supplying rags, broom and a dust pan. My dust pan disappeared. They'll tell you it's zero percent financing which starts the day the job is complete. Then they told the finance company the job was done on March 9, the day BEFORE the work began. They use pressure tactics during the sales call. I was waiting until I got several estimates before signing with the first company to walk in which was them. After the salesman left I got a call claiming the company president wanted to meet with me. I scheduled that after I got my other estimates. I was able to get him to reduce the price by $8,000 from the original estimate. That should've been a red flag. When I called the so-called president to complain about the mess they left me and all of the problems he said he would get back with me but never did. I called the company to complain and gave the name of the so-called president who turned out to be just another salesman and not the company president. Do not trust anything they tell you.

    I had a broken window; the window apparatus was broken and repair. I called over 10 companies in…read moreMiami to get my window fixed. I was told "We don't do that, but we sell windows and all doors." I was so happy when I found USA Doors. Thy sent out a repair man to see what needed to be done. Miguel came and assessed my window problem. He was knowledgeable, and explained what was wrong and that he could fix it. I was Very pleased with the service. He was polite, told me he had to get the parts I needed and would call me. Miguel notified me he had the parts, came out following week and on time. My window was fixed within the hour, and works perfectly. I would recommend this business!

    Ocean Doors and Windows - windowsinstallation - Updated August 2026

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